Terrible management and reception which abuse and insult you. Especially, manager Mehmet and Okrun from entertainment team. Managers of guest relations don’t have an opportunity to do something.
I had old room with bad smell in the bathroom and poor lighting. Also, you have only 2 gb of free internet then you have to pay for it.
We visited the hotel in August 2024. Convenient location in the center of the village of Goynyuk, near pharmacies, markets. The food is excellent, there is a food court, a snack bar, a wonderful pastry shop, several a la carte restaurants and a Starbucks coffee shop on site. Alcoholic beverages are mainly imported (Havana Club rum, Chivas Regal whiskey, Bushmills, Jack Daniels, Jim Beam, Tichers, Olmeca tequila, Malibu liqueurs, Baileys, Balls, etc.). Also, bottled beer of local production (Ephesus, Beaumont, Tuborg, etc.) It is worth noting the work of the waiters of the main restaurant, they work smoothly and quickly, as well as the 24-hour lobby bar and diligent bartenders. The beach is large, the entrance to the sea is quite steep, sand with pebbles. There are enough sun beds. 2 large outdoor pools and several small ones. The spa is standard for five, the massage is good. The hotel you want to return to!
We had a vacation with my husband from September 22 to October 2, 2024. Pros: A gorgeous, very beautiful area. Beautiful transparent clear sea.There are many beautiful places to take photos. The first coastline .Beautiful view of the mountains. A large wide beach. A great restaurant with different cuisine and themes. The food is delicious and of course Turkish delicious sweets with Turkish coffee. The staff is all Kind, polite, helpful.Everyone understands and speaks Russian perfectly. Special thanks to the hookah man. The animation is interesting and varied.The disco is normal, you can jump up.
So the cons: I didn't like the small room with a dirty carpet filled with wine. The bed is small with a terribly uncomfortable mattress. My back was falling off, after three nights I got used to it))).There were black worms crawling in the shower, we tried to wash them off from the beginning, then wash ourselves. The main and biggest disadvantage is the lack of sun beds. Because the Russian tourist is used to crawl to the beach at 6 a.m. and take 6 sun beds and then move through the sun behind the shadow. So there are no seats at 8 a.m. We were lying by the pool and closer to 12 o'clock we first moved to the bar and hunted for a sunbed, everything is visible there)) .I flew at the speed of light to the vacated sunbed and waited for my husband when he brought a towel and voila at 13:00 we look at the sea.