The staff is very hospitable, the service is top-notch, the food is always delicious, everything is clean!
Well, if you come to visit Khorezm, then stay at this hotel
The hotel positions itself as a 4-star hotel. There is not even a 1 star. We were corporate clients and upon arrival, the administrator did not give us the keys, was rude, raised his voice. Horror. It was September 30th. In the evening, when I returned, I bought a coke and a mineral water. The guard went to check if I had alcohol there? And THIS hotel positions itself as 4 stars!!!!!! There are many hotels much better than this hotel
Great hotel! Cozy comfortable rooms. Polite and helpful staff. The dining room is delicious and well served. There are beautiful sights nearby. I recommend it to everyone who goes on vacation to Urgench.
A decent place. Clean , tidy, there were no problems with water.the breakfast is not very rich, but you will not stay hungry. Among the disadvantages: the lack of an elevator, the hotel is 2-storey.
It does not pull 5 stars, the hotel itself is not bad, the staff is polite, I did not like the food in the room there is a TV mini refrigerator, the room is cold blowing out of the window, the bathroom is fine. I don't recommend it.
Nice hotel in the city center. Attentive staff. They ordered us a taxi to the airport at three o'clock in the morning without any problems. We took the suitcases to the second floor, there is no elevator. However, none of the wellness services stated on the website (swimming pool, sauna, gym) are working. There are no Russian TV channels
The room is comfortable, everything is available, everything is in the bathroom too, except for disposable toothbrushes and toothpaste. Overall, I liked it, I wish the staff more friendliness, the food is hearty.
The furniture in the rooms is very dilapidated, instead of a normal prayer space, some kind of thick piece of carpet. Not all rooms have a pointer to the direction of the Qibla. For some reason, in the restaurant on time for breakfast you are greeted with a list of hotel guests. Where for some reason, information about you is open, your last name, first name and patronymic. The choice of the breakfast menu is much poorer than in the same place in Urgench in the Uzbekistan hotel. Although the building itself is visible that it is not badly renovated and with not bad furniture.
There was no hot water in Celia all day. And the gym said no, and then, like, it leads to reconstruction.
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Level 13 Local Expert
December 18, 2022
A great place to stay.
I recommend the excellent staff to everyone. 👍👌.
You guys are doing great, don't lose your grip, and don't stay in place, grow, heights for you 😎👍
On December 20 and 21, 2021, my husband and I rested at the Khorezm Palace Hotel. We liked the service, thanks to the management and staff of the hotel for the good organization of our leisure time.
209 candior room does not work,the staff is arrogant,there are no attendants,a dirty carpet is laid on the floor,the shower room is not properly repaired,puddles become under the naked after a shower
Not a bad hotel. Many friends stay in this hotel. By recommendation, I also stayed here. Friendly staff. A clean room with high-quality bathroom amenities. Convenient and manageable air conditioning and heating system. The overall impression of the stay is very good.
Friendly staff, everything is clean and tidy, delicious breakfast, lunch and dinner. The rooms are spacious and comfortable. There is even a marker showing the qibla.
The rooms are huge, which is a plus. But they have very strange lighting. There are only small table lamps and a floor lamp, there is no ceiling lighting. I really didn't like that there are almost no sockets in the room, only behind the TV, there is no bed, so to charge the gadget, you need to dance with a tambourine. And also .... A TEA SET and A TEAPOT!!!! They're not there!!! Nonsense!!!
Does not match the amount. There is no light on the room, a light fixture has been installed. There are 2 hangers. When I additionally asked prenisli for 2 more, but they were broken and said that they did not have normal hangers. The buffet breakfast. In my room (209), it does not connect to Wi-Fi, when I told the reception 4 times I replied that everything was fine. In order to use the Internet, you will have to go to the corridor.
I was here in 2014. The hotel resembles someone's show-offs. All that is here from 4 stars is an offer to carry a suitcase to the room. The food is scarce. Wi-Fi is terrible (but it's the same everywhere in Urgench). In a 4-star hotel room, instead of a bathroom or shower, there is a stove with a hole in the floor, as in Soviet sanatoriums. The staff hardly speaks Russian. All that was pleasant to remember was the built-in radio in each room.