It seems that employees work only in order to serve their time. It took 1.5 hours to apply for a passport, despite the fact that there were only 2 people in front of me. Specialists have conversations with each other, do not call the next visitor for a long time, pretending to fill out documents or search for something on the computer
The most terrible of organizations! We paid a lot of money for the approval of turnkey redevelopment, in the end we had to do everything ourselves. The staff are rude and incompetent! There is a separate conversation about the maintenance of the house by this organization. They don't do anything, even basic cleaning in the house, for which we pay money monthly is unclear.
The redevelopment department works perfectly, promptly, everything was explained in an accessible way, helped to figure it out, the documents were quickly processed. Well done, guys! Thank you very much!)