It's a good laboratory. All tests are taken professionally. Clear. There are discounts. After taking a blood test, you can drink coffee. Parking is small and that's mostly for the residents of the house.
On August 3, she donated blood from a vein. Many thanks to Ksenia's employee for their care and professionalism! Everything is very fast and absolutely painless, I was even surprised. I also thank Tatiana from the registry, everything is clear and fast. After the procedure, they gave a coupon for free coffee (delicious!) and baby fruit puree. Very nice! The only negative is the long queue, but this is expected on Saturday morning.
The service is terrible, it costs more than an hour when four people are in line, it's cool that the admin asks everything, but you can do it faster, print faster, sort through papers, well, you want to stand and spend all morning there.
A very good laboratory. The staff is clear and very qualified. They will always explain what... where....how. A cup of tea or coffee is always offered. Children are given sweets and a balloon after blood donation. It's a small thing, but it's very nice! Keep it up 🫠
A long waiting time, as if you come to the district polyclinic. Only two people work, they try to do it as quickly and efficiently as possible. But the queue is gathering and waiting for more than an hour, regardless of the weekday or weekend. A complaint to the administration that cannot or does not want to improve the quality of services provided.
We donated blood from a vein with our daughter today, we haven't seen such service for a long time) friendly friendly staff, presented a ball and a fruit puree, hot delicious tea with lemon. The child did not even understand that they were taking blood) distracted by conversations, pasted a children's patch, from which the daughter was just delighted!!! For the first time we used the services of Helix, I am sure we will take the following tests only there!!! 5+ thank you very much for your work!!!
We took tests with my daughter today, we really liked it, we were pleasantly surprised. Children are given a balloon. The receptionist gave us coupons for free coffee/tea/hot chocolate. Also, after taking the analysis, they gave each of them a fruit puree) My daughter got blood the first time and it doesn't hurt at all, although there are problems with this, it doesn't always work out to take 1 puncture. They sealed it with a baby plaster) A very pleasant and polite girl took blood. We have something to compare it with, they took it in the same helix and invitro in paid laboratories in St. Petersburg, there is no such attention to their customers there. I am happy to give 5 stars)
I stood in line for 1.5 hours
I don't know if it's like this every time, or if it's just me who was so lucky, and twice
There are no questions for the staff, the girls try to do everything as quickly as possible, but there are a lot of people and everyone with their own questions, so of course I would like more people to work with paying for tests.
It's not very pleasant when you have calculated the time to pass before 10, but you wait another hour in the end.
The staff is polite, they know how to do their job. I donated blood and was satisfied with your work. Everything is fast, clear and pain-free. Reasonable prices that match the quality.
Attended 07.0.24
Spanish shame. There are 15 people in line, one window is open, an employee from the registry is constantly running somewhere, sometimes a person who takes blood comes to the second window for paperwork!!!
To the registry, to people in outerwear, into the crowd, a fence runs every 5-7 minutes! It's so hygienic! Just a dream!
They call for blood sampling every 10 minutes... If I knew about such a great service, I would never have come here in my life
It's a complete mess! At the counter, the information is indicated for those who place an order online without waiting in line! In fact, everything is in one queue, while those going to pick up the results for some reason go without a queue, they also have information on the counter! The question to the management is WHY SO? People just leave the queue and don't want to wait! I would have left too if it wasn't for online!
You have to stand in queues for 2-3 hours. There is one employee working . I don't recommend it . They serve 1 person for 10 - 15 minutes . Count how many you will forgive in the queue
All types of tests without waiting lists and delays.
They will also treat you to coffee or baby puree.
Administrators - be kind, visitors don't really understand names and terms...
I would like to express my gratitude to Tatiana Palagina and Irina Glyatsevich for their conscientious work, professionalism, sensitive and attentive attitude. I applied to the medical laboratory 2 times at the address: Mogilev, Zlatoustovsky str., 2. I liked the atmosphere in the laboratory.I was glad that there are discounts.The results are fast, and they offer to print them in several copies. Only positive emotions remained.Thanks a lot to the girls once again!!! I would like to ask the management for additional encouragement from Tatiana and Irina.
Excellent staff. The girl who took the tests is just a smart girl - it didn't hurt at all, although it's usually problematic to do it. There are no queues, after the fence they give a coupon for tea and coffee. I recommend it))
An interesting discount system... there is a discount for a large family, but my child could not get this discount...(in my presence and presented the document)because a large family is me and my husband, and the discount does not apply to our children... something like this. The tests seem to be done well, friendly, cocoa and a chocolate bar as a gift)))
The service is at the highest level. I liked the staff. It's not crowded. Coffee/tea from the vending machine as a gift as a nice bonus. There is no such thing in the department on Pervomaiskaya Street. And I also liked that there is a lot of space for waiting, a spacious room. If you choose between the two departments of Mogilev that I visited (on Pervomaiskaya and this one), then this department is definitely better, it's a pity that the location is far away for me.
I highly recommend it! They took blood from the child's vein and didn't even cry! There is something to compare it with, I think it's great for a 2-year-old, they also gave me a bonus puree and a ball. The child was pleased and proud. Let's go back to Zlatoustovsky!
Many thanks for the attention, responsiveness, speed and quality of service to the staff at Zlatoustovsky! Everything is at the highest level!!!!!
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Олег Гончаров
Level 7 Local Expert
October 30, 2023
I passed the necessary tests very quickly, coffee and baby puree were given as a gift, polite staff, then very much)). In general, it is much better than in a polyclinic
There have never been any problems, but the production time for HCG analysis is 5 days (including weekends), a lot, given that human health depends on it, or even two.
And I couldn't imagine before that it might be nice to take tests) but it really is!!! It is worth noting separately that I have never heard such detailed instructions for using a patch in my life)) and at the end of the procedure, a pleasant tasty and useful surprise and a cup of coffee are waiting for you!!!!
A wonderful laboratory.The sampling of analyzes is carried out quickly, accurately and efficiently.The only thing I didn't quite like was that the staff at the payment desk very much imposes additional, more expensive tests, which are not on the list in the doctor's instructions.....Otherwise, there are only advantages.Thank you for having such a laboratory where you don't have to sit in queues and collect infections and viruses from visitors....
"any whim for your money", we went with the child to a high level of service, a wide range of analyzes and reagents. Queuing is not boring for both children and adults, the staff is polite.
It's not the first time I've applied to Sinevo, I really like the attitude, the service, the very work of the girls. It is very convenient that the tests can be viewed from the comfort of home. It is very convenient that you can print them yourself without visiting the medical center. Thank you for your work and good attitude 🤗
I donated Covid blood on August 23, 2021 in this laboratory on the street.May Day. A vein and an arm were crippled, I will not repeat my mistake to anyone. I had to go to a surgeon. Today, on September 1st, my arm still hurts.
I wrote to the Sinevo website, but my appeal remained unanswered. It's a shame that I spent 37 rubles and got so many problems. My arm still hurts. The analysis was taken by a woman about 47 years old, it would seem that she should be an experienced specialist. Probably, they only recruit someone to these laboratories!
Sinevo on Pervomaiskaya, 9 Mogilev, disgusting service. Very slowly. There is no distance, just a crowd of people. I arrived at Zlatoustovsky, everything is fine. There is a queue, but everyone keeps their distance. Very friendly service
I did the tests on Monday, a week ago. Today is Monday, there are no tests yet. It is never possible to get through. You're always standing in line of subscribers. You don't know when they'll answer you. Previously, I took the same test at the medical center, the tests came within 5 days. I did not like the work of this laboratory.