The driver was taking us to shahi zinda instead of Khan Hotel. He did not know where Khan Hotel was even though the address was entered clearly for Khan Hotel. And he didn’t speak English. I had to find the address for him on Google map for him to take us to the hotel. Bad experience for the 2nd time today with Yandex drivers.
Great hotel. New, the rooms are good. The location is wonderful, opposite the Shahi Zinda memorial complex, the Bibi Khanum Mosque and the Registon Square. There is also a market nearby, but for me it is better to buy things in shops on Tashkent Street. There, despite the fact that it is a walking, pedestrian street, but the prices are lower there. The hotel has friendly staff. I liked the breakfasts. I've never gone hungry. If something ran out, they immediately brought out a new one. It was possible to ask separately to cook the glaze, it is made on request. This hotel is often used for tourist groups. Therefore, you can see a lot of tourists from Europe. There is a small pool inside the courtyard, which is heated by the sun. Of the bathroom accessories, only shampoo and shower gel in a dispenser and liquid soap. Nearby (from the hotel to the right) there is a supermarket where you can buy the most necessary things.
July 2024. We stayed for 9 days. I really liked it. The pool was very helpful in the heat. The breakfasts are varied and delicious. The staff is professional, any requests in any language. I would especially like to mention the administrators Jafar, Alexandra, Ruslan-the guys are super! I definitely recommend it
Good location in the center. Everything is nearby in a two-minute walk. All the sights of Bukhara In the evening there are many cafes around, shopping malls with shops open until night. Attentive and friendly staff. They were settled ahead of time. A quiet hotel with nice rooms. I recommend. Very clean and cozy
We had a rest in July 2024. Only positive impressions. The hotel is clean, the team is super professional. Any questions at any time, in any language). Jafar, Alexandra, Ruslan👍The room has air conditioning. There is a swimming pool in the courtyard. Restaurant. The breakfasts are varied and delicious. I definitely recommend it!!!
Nice hotel. We liked it. Clean, cozy, neat. The staff is very helpful and polite. We swam in the pool on the territory of the hotel. The pool is clean, there is no smell of chlorine. During breakfast, the hotel manager came out to the guests in the dining room and asked if we liked everything, if there were any problems, wishes.. It was very pleasant! They were even surprised. I recommend.
Excellent location, within walking distance of all key attractions. It is convenient to go out for a walk in the evening. Excellent breakfast, spacious rooms, air conditioning, kettle, tea,coffee. There is a swimming pool with sun beds in the courtyard. The staff is friendly. The rooms are well renovated, have a wonderful bathroom. The rooms overlook both the street and the pool. There are windows into the fence of the neighboring house. But since the hotel is only for overnight stays, there is no difference. In the lobby there is coffee, drinks, including alcohol, comfortable sofas and a huge table for board games or just company communication. I definitely recommend the hotel.
Great hotel. The new guy. The pool relieves fatigue after a day of sightseeing. All attractions are 5-10 minutes away. Breakfast is a buffet, there is not much choice, but everything is basic. Pleasant staff
The location is excellent, all the key attractions are within walking distance.
The staff is as friendly and helpful as possible
The room is very cozy, clean, there is a bathtub in the room, if someone does not have enough shower.
The layout in the format of a caravanserai immerses you in the atmosphere of the Silk Road.
Thanks to the staff, we had a wonderful stay with you!
We spent one night in this hotel. Comfortable beds, good breakfast. Special respect and thanks to Maxim , the guy works at the reception , quickly settled in , and generally responsive , a good guy !
The location of the hotel is convenient for visiting the main tourist attractions. Across the street is the Shahi Zinda memorial complex, within walking distance of the ancient Afrosiab, the mausoleum of the Prophet Daniel, the Bibi Khanum Mosque. Registan is 10 minutes away along the pedestrian street. The interior of the hotel is clean, there is a courtyard with a swimming pool, sun loungers, armchairs and tables. There is a little lack of green spaces inside
the yard for the fullness of comfort. The roadway with a frenzied rhythm is too close to the entrance group. When leaving the hotel, you need to be ready for extreme sports right away, you can no longer relax)) The location is close to the private sector. In general, a strong foursome. It is quite suitable for a stay of several days.
Everything is at a very good level. The breakfasts are delicious, the beds are comfortable and most importantly, the location is very good. Very close to many attractions (Registan Square, Siab Bazaar, etc.)
Great hotel. Very convenient location: to the market and Bibikhanum Mosque - 5 minutes on foot, to Registan Square - 15 minutes. Opposite is a complex of mausoleums. The rooms are very clean, well renovated. Attentive attitude of the hotel staff. The breakfasts are a little meager.
Deserved 4 stars, no more and no less. I really liked the presence of a swimming pool, in a country where there is no sea, but it's super hot. It is located next to the main attractions (to the Registon 15 minutes on foot leisurely) the others are even closer. I definitely recommend it.
A magnificent national-style hotel, courteous staff and excellent location, right in front of the stunning Shahi Zinda. 5 minutes walk from Siab bazaar, 10 minutes walk from Registan. I highly recommend it!
Conveniently located within walking distance from the center and the market. The breakfasts are modest, but everything you need is there. coffee, like everywhere else, is not very good. The staff is very friendly and tries to help in everything
This hotel has a very advantageous location - there are a lot of attractions almost within walking distance.
Also, among other advantages: a cozy room, a courtyard with a swimming pool, friendly staff.
It's worth working on the breakfasts and the bar (to make both more diverse)
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Show business's response
Victoria
Level 13 Local Expert
August 28, 2024
I liked the hotel. The pool is cleaned 2 times a day, the rooms are clean, spacious with a refrigerator and air conditioning. The service is excellent, they always go to meet the guests. There is a bar, music and sun beds in the courtyard. I recommend escaping from the heat under a chaise longue with a cocktail!
A great hotel, in a very convenient location. The staff is polite and the forge is decent.Of the features, the water temperature in the pool is 20 * C. I highly recommend the hotel
Great clean new hotel, great location in the historic center. A nice bonus is a small pool in the courtyard! Breakfast is a buffet, the range of dishes is not large. I recommend the hotel!
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Илья
Level 17 Local Expert
October 6, 2023
A wonderful hotel for several reasons:
1. The location makes it possible to visit a large number of attractions on foot.
Within walking distance of Shahi Zinda (across the street from the hotel), Siab Bazaar, Bibi Khanum Mosque, Nurridin Mausoleum, Islam Korimov Street, Ulugbek Observatory, Registan, Pilaf Center, Marokand SPA.
2. From the hotel to Samarkand Airport is only 10 minutes by Taxi
3. The hotel is extremely comfortable, with a good fresh renovation. The rooms are spacious. The breakfasts are delicious. You can always ask to cook porridge. It is better to come to breakfast at 7.00, otherwise you can stay without food.
Special THANKS to the hotel staff for their attentiveness, kindness, and promptness.
When leaving the hotel, I forgot a package with gifts for my relatives and people close to me.
A hotel employee contacted me by phone when I was already at the Airport and sent a driver.
I express my sincere and heartfelt gratitude to the staff and management of the Hotel. With extraordinary comfort, convenience and joy we lived in your hotel for 3 days. Wonderful atmosphere, very friendly staff (special thanks to them!)
A lovely, fresh hotel, there is a cold pool, very friendly, kind and helpful staff. Good location of the hotel! If I come to Samarkand again (and I would like to), I know exactly where I will stay!
At first glance, everything is wonderful - the newest hotel (judging by the dates of the reviews, it was two months old at the time of our visit), already smells of renovation, clean and beautiful, modern. But when you start to look closely, you find more and more flaws.
1. The hotel, apparently, actively hosts groups of tourists, but it is ABSOLUTELY not adapted for this. The breakfast room is not designed for such crowds at all. There's not enough room for everyone, why should I go to the pool bar with a plate?! Why should I look for appliances?! Yes, they are on the table individually, and you do not take them yourself.
2. The breakfasts are extremely meager (one small table, about like in a guest house with a price twice as low) and there are no signs. Europeans take sour cream apart with plates, so they brought a bowl (small) one person can empty it completely, because, as we understood, they think that it is yogurt and nothing that yogurt is next to it🤦♀️
3. By the way, a couple of ants were found on the table in the breakfast room.
4. The quality of the repair is questionable. There is one solid mosaic tile in the bathroom, it is badly worn in places, there are already chips. Somewhere there are problems with tightness at the junction of glass and floor or wall, water flowed to the toilet in our room, we had to put a towel. It was scary to lean against the shelf with the sink - it creaks. The toilet paper holder is also hanging out a bit.
5. The shower is only on top, there is no watering can. Not everyone likes him! It seems to me that there is even a minority, because it is often inconvenient.
6. There is only one towel hook in the bathroom!!!
7. The "Bald" yard, as previously said, is empty.
8. If you are traveling for work or you need to work - this hotel is definitely not for you!!! The hotel is not able to quickly solve the problems of lack of Internet! He was gone for a DAY during our visit!!! I have never seen such trash in even the most creepy two-piece!!! In the evening of the second day, it fell off, as we understood, they do not have regular TV, everything is completely tied to the Internet, well, that is, neither the Internet nor TV, there was nothing at all, the connection with the world was completely lost! And it was the last cherry on this cake, which made us very angry.
9. We wanted to come up in the morning (after at least 12 hours of lack of Internet) to ask what's with the WiFi ... for at least 40 minutes there was not a soul at the reception!
10. We had an eviction before breakfast, we were given lunch boxes ... Everything is icy, including two whole sausages that have not undergone heat treatment!!! They didn't give me any instruments either. They either don't know what they usually put in these boxes, or they just collected yesterday's "leftovers".
Such a low score for an accent is one and two - for the price/quality ratio. This is the level of an inexpensive guesthouse maximum, but not a hotel with a cost of about $ 100 per night. In Tashkent, in the capital (!), the hotel was a little cheaper, but the contrast in quality and service is simply unreal. Why, the hotel in Bukhara was almost twice as cheap, and at the same time simply magnificent.
The hotel is newly renovated. Friendly staff. There are a lot of foreigners. Convenient location - opposite Shahi Zinda and within walking distance from Registan.
For such a price, it is above my expectations)
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Елена
Level 11 Local Expert
September 8, 2024
I liked everything. We stayed at 2 a.m.The Shahi Zinda ensemble is playing nearby. There are other attractions nearby. We also arranged breakfasts. I recommend it.👍
The hotel is new, clean, and cozy. The staff is helpful and polite. There is a swimming pool and a sauna with a Jacuzzi.
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Ксения Пикалова
Level 6 Local Expert
October 27, 2024
We went to the toilet here because there was nothing nearby and they didn't even kick us out, thank you!! I caught a glimpse of the pool there, it looks cool
The hotel is new, but the staff is lame. They don't know how to adapt to customers. They refused to provide dishes for suhur (we kept a post), the rude receptionist girl said that they did not have such a thing. It would be a pity, it would be 5 stars
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Ольга
Level 11 Local Expert
May 10, 2023
Great hotel. The new one is clean. Linen, towels, breakfast, everything is fine. The staff is polite. There is a swimming pool and a bar with alcohol).
Good location.