The sign located on the front door of the pet store has an operating mode from 11 to 20. Arriving at the store on 04/15/24 at about 19:50, there was a sign on the door "technical break 5 minutes". OK, it happens (which is a very common occurrence for this store!). I went to the pharmacy, after leaving which the break sign continued to hang. In order not to waste time, I decided to go to the grocery store Vesta (in the same building). Having paid at the checkout, I go to the door of the pet store, I see that the sign is also hanging, but the seller is already in outerwear and bags heading for the exit (the time was 20:01). Undoubtedly, working hours are over, BUT when asked why there was a break sign before the end of working hours, the seller replied that she closes the store at 19:55. Is this considered the norm? No! Then change the schedule and do not mislead customers! This is a violation of consumer rights!
Хороший магазин, а главное недалеко от дома. Полный ассортимент товаров, прекрасное обслуживание и удобное расположение встроенных мини магазинчиков. Всё нравится..!!!!