Terribly slow service. There are no people, dial more. The order was not displayed on the scoreboard, it was delivered, and the order number was not even called. I had to come up to clarify. They issued an order without potatoes, returned to pick up the remains of their order. In two 0.5-volume stakes, half a glass of ice, although we ordered a little. If you had ordered a little more, would there have been only ice in the glasses without Cola? The potatoes are cold and soft. I do not recommend going specifically to this KFS, the impression of the company has deteriorated very much after going here.
If it were possible to put a minus, it would be minus five
How can you wait 10 minutes for three cocktails((((
Absolutely not professional and not customer-oriented
I really love the KFS, but this particular restaurant in Gomel is something else, it means I made an order at 11 11 after 25 minutes there was no order, I came up to ask and it turned out that no one even knew about my order, but when I ate here they were either cold or the burgers were without sauce
It's an awfully long order time. We are located in Gomel on Sovetskaya Street. The customer should not be disappointed with such a long cooking time. Bring more employees on shift!!!! I've been waiting for the order for 30 minutes! And this is a fast food chain in Gomel.
It takes a very long time to issue an order (more than 20 minutes) and it doesn't matter if there are people or not, it's just a very long time. The toilet is completely unsanitary. Two days ago we went - I felt bad for two days, although I would never have thought of the KFS (only one star is a plus for the network, just because in all the others, wherever I am, everything is fine with the toilet, with speed and with service, and if the order is delayed, then either they themselves warned, or they treated me to something), however, the fact is that I have been feeling sick and diarrhea for two days, I can't eat or sleep (most likely, something viral). I don't recommend it to anyone at all, and I won't go myself anymore, it's better to go to a cafe nearby or to another place nearby. As they say, "the place is cursed", well, or there needs a special approach and / or staff.
I don't recommend this place. The potatoes are cold, salty, all these twisted sisters are insignificant in reality, but in the picture they are simply royal. Everything is dull, both the food and everything else. We won't come again.
Since we were hungry, we had to eat everything.
Good evening! I was at your place yesterday, what kind of lawlessness is going on there. There is no cashier at the cash register, it stood for 15 minutes, the result is that no one came out. Thanks!!
Everything would be fine, but sometimes you can miss a burger that has already been paid for. Such omissions are rare, but it is better to check the order on the spot
It's always dirty ....the long return of orders, especially by the delivery courier ... sometimes 40-50 minutes is terrible ... I get paid for delivery, not for waiting ... well, it should be cleaner... in general, change, I think it's possible
I don't even want to say anything, the rice I ordered was glued to the box, it was almost not there, they threw in 2 lettuce leaves and chicken, for 9 rubles it looks ridiculous..
Delicious, fast, high-quality. These three words can characterize this institution. The average waiting time is in the range of 10-20 minutes and depends on both your order and the total load at a particular time. Polite staff.
The service is just awful. We stood for 15 minutes at an empty cash register, approached the issuance of orders (on Saturday at rush hour there was 1 employee), asking someone to come to the cash register, in response we heard a boorish "there is no one there now", asking for a book of complaints we heard a refusal
Kfs and KFS, you don't really expect anything else from this, but a couple of times they managed to mix up orders, and in the waiting room you can hear the swearing of the staff preparing food. In a franchise like this, it's a little confusing.
There is constantly no staff and the order was waited for 40 minutes
See original · Русский
Show business's response
Екатерина Кудрявцева
Level 3 Local Expert
September 4, 2023
We were near kfc! We decided to have a quick snack! A really large and varied selection of food, the taste is very juicy chicken! The staff promptly accepted the order!
Colonel Sanders would have shot himself if he had seen the level of service and the quality of the products of this institution. I put one star only because it is impossible to put 0.
Visited this institution. We were very disappointed. Tables are dirty,trash cans are overflowing, information about the readiness of orders is not displayed on the scoreboard. There is more breadcrumbs in the products than meat.
Everything is fine, but the Devil is in the details: the size in the picture and in life are two big differences) They do not write a list of dishes, which complicates an informed choice) Don't believe in beautiful "big" pictures.
When there are a lot of people, you have to wait a very long time for an order. The same thing happened with the delivery, the wrong order was also issued
A couple of times they gave me a chicken that seemed to have been lying for a long time. Even the color was different, freshly roasted and laid down a little. Breading suffers, it does not crunch... I would like better quality, but after several visits I don't go there anymore. The order was issued fairly quickly. Several times there was no ice cream and some kind of chicken position.
See original · Русский
1
Show business's response
В
Виталий Асадчий
Level 8 Local Expert
June 30, 2024
A little annoying is the habit of employees to remove the order number from the tableau when the order is not ready yet. I think they just have some deadlines that they can't invest in. Well, the price is high, normal stocks are rare.
Yesterday's food is served in the morning (at 11 a.m.). You feel specifically deceived, even though I was warned about this place.
It would be worth working on it.
Visually, there is dust in layers in the room on the ceiling lights, ventilation and air conditioning system. And on a black background, it's all perfectly visible.it would be worth taking detergents and putting them in order, and it is not surprising that such a service.
Disgusting
The service couldn't be slower,
The scoreboard does not work, where your order is impossible to understand
And looking at the work of the employees, no one controls or adjusts them
Just a tin
The worst of the CFS in Belarus
It's terrible, the tables are dirty, the toilet is dirty, there is no toilet paper. The order was waited for 40 minutes. The food is cold
See original · Русский
1
Алексей Парфенюк
Level 10 Local Expert
July 15, 2024
I came with one hand, they did not offer help, but I did not ask, since the tables were not occupied and I did not have to carry far. The food is normal as always, except that it is not hot, warm, but it is better in summer.
You come, there's no one at the checkout... You stand waiting... 5 minutes, 10... how so??? Are there not enough employees? They are silent about the shares, why should I be in the know? You should advertise, not I should ask.
The order was taken, the money was withdrawn from the card. We ordered food through Yandex.One minute before the delivery time of the order to the address. The order was canceled.The work is not set up.