KFC
449 reviews
September 20
When we first opened, everything was fine, and the fast serve, and the number, and neat. But at the moment, it's the opposite. We went with my family on the weekend, there is nowhere to sit, all the chairs and tables are dirty. The order was made, the waiting time is 40 minutes. Fast food is fast food, 5-10 minutes. there should be a waiting time, not 40. That's not all, the child wanted to go to the toilet. We went in and got a shock, from the smell and dirt. Well, when we waited for the order, I decided to look in and there was not enough burger alone, and the portions of potatoes are just tiny, I have never seen them anywhere. The establishment has deteriorated very much.
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1
July 20
good afternoon. today I ordered from your branch in Gomel on Sovetskaya Street. The problem is that I ordered 1 duet from the chef, 1 onion rings and 1 small fries. But the problem is that your people didn't give me French fries. When I got home, I saw that there were no French fries in my order. This is not the first time I have encountered this problem in this branch, I have already complained about this problem on the Instagram page. so please check the order number 466 that I ordered on 07/19/2024, time 22:26. So, I went to ask them for an invoice again to file a complaint and send a letter to the court consumer affairs and the Economic Court in Minsk. But unfortunately, they didn't give me an invoice for my order. You can check your surveillance cameras in the kitchen and you will see that they missed the item in my order. It's not a question of money for me. It's like cheating a customer on the part of your famous KFC. If you do this for 10 clients a day, you can imagine how much money you took for free.
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2
November 16
On 11/14/24 , we went to have lunch at the KFS at this address .I haven't seen this in a long time.
I don't like to write reviews, but I really need to write here.
1. There is no paper in any toilet cubicle.The floor sinks are terribly dirty.
2. The French fries were cold.I ordered the potatoes a second time and they were just as cold.Right at the pick-up point , I tried it and told the girl to change the potatoes for me , because the previous one was cold .But she said that the potatoes just cooled down (in 10 seconds).I insisted that they change it right away , but I had to wait because there were no hot potatoes, they were just cooking .
Please!If there is no hot one, then you should not serve cold potatoes to people !You know what cold fries are.What kind of attitude is such a pig .
3. After that, I barely shoved the garbage into the trash can, because it was clogged to such an extent that garbage fell out from there.
Next to the KFS , we went on business , and after that we wanted ice cream .We didn't go back there, we went to the McDuck.
It was squeamish to be there .I won't come back from now on .
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June 27
Great place 👍 Special thanks to the cashier Ekaterina. When I got confused about the choice of dish, she kindly helped and advised me what was better to take. Everything is very tasty, you are well done
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1
September 24
The order board is not working, everyone is shouting
Orders are made for a very long time, I waited for mine for 23 minutes, although people who ordered after me received their orders earlier and they were no less than mine
After the comment, I received my order.
And this is not only happening now, the same situation was on my last visit a couple of months ago
They charge money for so-so food, but they can't fix something or measure it
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1
November 25
It's a great place, but it's being used to its full potential. Unfortunately, the sellers are tired — there is a noticeable shortage of staff. Therefore, we have to wait a long time for the order. The dining room is warm, the music is pleasant, clean. There are enough places. Of the cons: there is always no soap in the toilets on the second floor, or even no water at all. Apparently, there is no one to follow either. It's a pity for the cornered workers — they are people first of all.
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August 19
It's a great place. There are almost no queues, orders are prepared quickly, pleasant music, clean room, polite staff. Everything was delicious.
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1
October 6
It seems to be the most unfortunate experience of visiting this restaurant. Order number one - wait 25 minutes, order number two and three - wait 40 minutes. Fast food restaurant - never heard of it))) The center of Gomel, the main avenue.
There is one person in the kitchen, and the girl at the checkout is not from this restaurant at all. It's shameful to work like this! We cancelled the orders and left - offended!
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November 27
We came to have lunch, it's minus 5 degrees outside. The heating doesn't work indoors, the food is cold, and you're wearing jackets.
We didn't get any pleasure from visiting and eating.
Also, the room is not small, a tableau with order numbers at the very end of the hall, there is no notification of readiness, you have to run every 5 minutes to ask if the order is ready!
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September 22
Excellent location on the central street of the city
There are self-service terminals
In summer, you can sit at a table outside
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October 12
Most importantly, they accept the cards of the world. The menu is like in Moscow, only more expensive. The staff is very friendly. Thank you so much for the service.
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July 13
I don't like this fast food chain. The quality of the food does not correspond to its cost. The portions are small and the packaging is nondescript. I do not recommend visiting. It is better for this money to go to a cafe and eat healthy food.
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September 4
Expensive, for,, a piece of,, potatoes (are there any potatoes?) and onion (ha ha) rings - 20p!!! And all this is in cardboard boxes, such that dogs can eat from them. The main question for the management of the KFS is why the color of the packaging is red and white, reminiscent of the BCHB colors. It smacks of escapism! Lower the prices!
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1
June 5
Very long service (although there were few people in the cafe). The workers are moving slowly. The cocktail was not included in the order. The potatoes were undercooked and there were few of them (there are more portions in other KFC cafes). The toilet was not cleaned and smelled very bad (it was obvious that it had not been cleaned for a long time).
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1
October 8
Fast, tasty, inexpensive. Kind, friendly staff. The toilet is free and with free entrance.
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July 30
It's terrible, it's stuffy inside in the summer, the air conditioners don't work, the tables outside are dirty and covered in crumbs. The staff consists of teenagers aged 17-18. The waiting time for the order is 40 minutes. The order readiness monitor does not work, it is not possible to find out anything, the staff runs around and asks to wait.
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November 25
The service is not very good, the food was not reported in the order, I had to come up and ask to report. The waiting time for the order is too long. We waited for the order for about 40 minutes. They asked for a complaint book and only then decided to start making an order. It's very, very cold in the hall. It's cold to sit even in jackets. The food cools down quickly from this.
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June 29
I made an order through a courier yesterday. I have no questions for the courier, I arrived quickly. I bought it at 22:40+-
French fries - rubber, tasteless, without salt
Burgers are warm, which is at least something of a plus
I am happy with only two burgers out of 3 and the water that was brought to me
Potatoes ruined the mood
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1
July 10
We made an order. Burgers 4 pcs, French fries 2 pcs, spicy chicken. As a result, the chicken comes across either spicy or not. In burgers, the strips are dry and hard, it feels like they've been lying for a long time. The French fries are dry, not the first freshness. We often visit establishments in Gomel, but after today we will not take more on Sovetskaya street
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1
June 30
A little annoying is the habit of employees to remove the order number from the tableau when the order is not ready yet. I think they just have some deadlines that they can't invest in. Well, the price is high, normal stocks are rare.
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March 28
We love kfc very much, I order regularly, but from Khataevich. Today I was walking past the branch on Sovetskaya Street, I decided to take home with me for the evening. Thinking about what a delicious evening it would be, I did not look at the order on the spot. What a disappointment it was at home. The potatoes are soft and not tasty, as if they are empty inside. She looks like she's been lying there for a very long time. While I was waiting for the order (for a second half an hour, when there was no blockage), I watched the kitchen. They barely put potatoes on, they didn't even report to the top. Employees work without gloves, wiping their hands all in a row and then touching and tighter potatoes and rolls all, all, all. I ordered a rice bowl for myself. I open the package - a lot of meat (at least thanks for that) and one spoonful of rice at the bottom. I even measured it with a spoon, not even a tablespoon, but a teaspoon of rice, stuffed all over the bottom. Vegetables in rice - 2 pieces of carrots, 3 corn and 1 pea. Cool) Only the burgers are delicious. The Coke was not topped up, there was a little more than half a glass.
But it used to be great on the Soviet side.
Delivery from Khataevich is generally a fire, there is always a lot, tasty, fast and there is enough of everything.
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5
1
July 16
Cool, but there is a minus. I didn't order cheese at the boxmaster, but I saw a little bit of cheese sauce. Apparently they were trying to put cheese in. And the employees' "respect" for me was not very good. But overall it's cool.
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July 29
Disgusting service. The terminals did not work for card payments. We didn't get everything in the order. When we were there, the man tried to find his order, he was simply lost and asked what was there, but he did not know because the children ordered. In general, it's a complete mess.
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1
November 22
I order periodically and probably won't do it anymore! I'm tired, almost every order is problematic, then sauces will not be put, then something will be mixed up, then cold, then not spicy. There have been some problems lately. I do not recommend it, but if you want, then go to the restaurant itself and immediately look and check everything there!
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July 31
Prices are the same as in Russia, but the portions seem to be smaller. The breaded potatoes were brought, it even became funny. In the Russian Federation, you have a huge portion for about 150 rubles, and in the KFS of Belarus they brought 4 potatoes and a little sauce. Otherwise, it's cool, but the same as ours
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June 11
A good place, especially the girl Marina works there, looks after the order, is polite, cultured, will always help
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August 17
The order was waited for a long time, but it would be better not to wait, because the quality of the food is disgusting! The strips are over-dried and over-salted, it is impossible to eat. The legs are also over-salted and in burnt breadcrumbs. French fries are tasteless and rubbery. The coffee is disgusting. I didn't like anything!!!
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September 12
KFC in Gomel on Sovetskaya Street is just terrible!!!We were idle at the checkout for 20 minutes, the cashier was not there, they rang the call button several times to no avail.The order was taken by a combo for 3x, when the child opened it, they found that there were no onion rings and no French fries either!
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October 27
There is no cashier at 18:00 on Sunday. There is a crowd of people at the entrance and no one is serving them. The only option is a kiosk. You can't find out the status of the order, the scoreboard is not working. There were (like) 2-3 people working. Therefore, the waiting time is present
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February 12
I visit this institution regularly and that's what I want to say:
The staff is kind and positive
The service is at the highest level, disputable situations of the manager are solved quickly and efficiently
In general, I want to return to this institution again and again, deservedly 5 stars.
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3
August 13
Always on top
Orders are made quite quickly
The staff is good, there are enough places to sit
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1
April 29
Very pleasant service, very tasty items. We go with friends and often take a duet basket, wings and burgers. Everything is always delicious.We've been going there for years, so I know what I recommend. I highly recommend it
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1
September 22
Cold cheeseburgers with a dried bun .also, twisters have already "gone wild" of course, it is clear that this is a fast food restaurant, but it is extremely unpleasant after visiting this point of the network
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April 12
I just stopped by, ordered 3 Twists for my parents, in less than a minute the girl gave me cold Twists, I was outraged, said that this should not be done, this is when they cooked at all, she took and put it in the microwave for 30 seconds and gave it away, I was shocked, at the checkout I also waited for the cashier for 10 minutes, at home I opened the order and was shocked again, from the fact that the Twists were 5th fresh, I just gave 30 rubles, this is not the KFS, but the village canteen, and the order was thrown cold like cattle, and I just threw these Twists into the trash, I know for sure that I did not put my foot there, although I live in the next house, I will also advise my loved ones, it is better to have fresh pizza than cold, not fresh Twists in this KFS
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1
October 26
I came by on Friday, I liked the girl Angelina, she was kind and polite, I really liked the service from this girl
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June 6
In general, everything is not bad - an ordinary fast food restaurant.
Except for one thing.
It is too expensive to collect orders, even if there are not many people..
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1
August 19
KFC is much better on Khataevich Street, here only a couple of people from the staff are well done. The waiting time is 2 times longer than the stated time. The confusion with the issuance of orders.
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October 14
Delicious, fast, for real!
High quality
We will definitely come back
I recommend it)))
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May 26
We waited for the order for 50 minutes, there is no organization and clarity of actions among the employees. The burger and twister got cold, and the drinks got hot, because they lay on the tray for a long time until the wings were cooked. The order board is not used, 10 minutes after the order was placed, it showed that the order was ready, but it was not so, we had to wait a long time. The food is delicious
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January 28
The establishment is located in the city center and must meet the highest requirements. in fact, it is below the estimated level. we went under closure.. we waited for the order for about 25 minutes .. we sit ..., the relationship to the orders is 0, until the official said that we were closing.. no attention is paid to the customers..after that, we went to the pick-up counter and took the order with a little expectation, it turned out that there was not enough coffee (according to the receipt)... cheated or steamed up in a day, I don't know...
the impression is so-so... It's too weak for an institution with such a franchise...
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2
1
November 18
Good afternoon, so-so institution, I got through the cashier through the kitchen, ordered a twister for 9p. Even my cat would not have eaten. It's the size of an ordinary sausage, the whole thing with a pancake!
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1
June 29
I sometimes go to KFC, but everything here is not very good, the potatoes and nuggets were overcooked, the potatoes smelled of old butter, the tables are dirty, there are no trays, they won't come here anymore.
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1
October 18
This is not a staff, but a herd that walks by itself, not knowing what to do. Waiting for an order can take a very long time and the order is not given in full.
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June 29
Everything was overcooked, there were really no vegetables in the burger. The potatoes are not tasty, as if they are 100 years old. Only my stomach hurts (It's better to go to the dining room.
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July 19
Burgers are collected and packed carelessly, when you take them out of paper they fall apart. French fries are not salty from the word at all. Long wait for an order
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1
February 16
Awful. The strips in the set were clearly not freshly cooked, but heated, because the meat was very dry. After 10 minutes of eating, a severe allergic reaction began, and the throat began to swell. The leftovers were thrown into the trash by me, and after that I waited another 40 minutes for the antihistamine to take effect on a severe panic. It was the first time I encountered this, although I visited KFC establishments in different cities. And such a severe food allergy is the first time. In this regard, I have huge doubts about the quality of the products in this institution. I strongly do not recommend this institution.
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August 18
The quality is not up to par.queues and an improperly prepared dish.I have something to compare it with.I work in Moscow and often go to such an institution.
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November 11, 2023
I visited this institution the other day, completely disappointed, left my comments in the complaint book and found it useful to write more here.
Complete complete unsanitary conditions workers touch themselves with their hands after which they cook rolls and cough into a dish.
The workers on the issue are in dirty uniforms.
The employee, instead of wiping the trays, just knocked on the table to knock down the crumbs, did not help. They ate from dirty trays, with frozen sauces as a bonus, "buy ketchup and finish the cheese from the tray." The hall is dirty, the tables are dirty, there are cobwebs on every corner.
According to the food, the potatoes are cold, too salty. It feels like she's been lying there for centuries.
Roll with all the stuffing at the very bottom, dry.
Issuing orders - just put the order together with everyone else and then sort it out as you want.
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6
December 15, 2023
the place is clean and tidy, the food is good, there are few people and quite pleasant music, they do not make mistakes with orders. the toilet is cleaned, sometimes there are moments with high workload
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2
2
March 3
We went to have a snack after the cinema. There was no queue. There are a lot of empty tables. Polite and fast service. We had a good time and rested.
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