The food is delicious, the staff is nice and helpful, everything is clean, they smile at the checkout, everyone says hello and wishes you a pleasant appetite, thanks to the staff❤️❤️❤️❤️❤️
terrible service!!! we ordered a combo box master and a burger, waited 15 minutes, there is no order, 15 more are not ready yet, I was sitting with my younger sister, she was 3 years old, she wanted potatoes, they stretched the order for 40 minutes until I came up and stood over my soul, then thank you for deigning to collect and give out. People who arrived later than us came out with orders earlier than we did.
The most unfortunate point in the city of Astana. The employees are inanimate. There are 5 people standing in line at the checkout. And all 4 of them, together with the cashier, collect orders for couriers. And they chat, they don't hear the customers at all. Then one of them turned around and told them to serve themselves through the terminal. Nightmare. They don't have time to talk. When people are standing and waiting
It's a terrible place. Service level 0. I ordered combo twisters and combo backsmaster. They said 10-15 minutes. They were issued after 40 minutes. After he started swearing. The twister was empty, one chicken, asked to call the administrator for 10 minutes promised. As a result, they spend more money than they paid for the twister. I want you to take it and shut up. He was angry. Nothing to say. Fortunately, I am a restrained person. He took only how much he paid and left. I will no longer visit this institution.
Awful. They wanted to eat with the children. The time was about 10 pm. As a result, we waited half an hour and left. It didn't even reach our turn. Although there were only 4 visitors, including me.
Fast service, ordered home delivery, brought at the speed of light, delivery of 600 tenge to my house. And everything is hotter, the courier is a pleasant young student 👍
There is always a queue after work! Even the passage to the gas station is blocked!The traffic jam is because of this! It's not comfortable inside. Chilly. The food is delicious. Everything is fine during the day! There are few people! They cook fast!