The food is generally delicious, the assortment is good, there is a large space and many different types of seating. Interesting design. Once, when ordering, tea was not reported (the order was "with me"). They just poured water into a glass, tea was not found at all in principle (no sachet, box, etc.). Sometimes, okay, it's clear that the place is passable, there are a lot of visitors. Because of this, the staff also does not have time to clean up after them (also not very critical). Once they gave me a leaky glass of tea. Quickly changed - great.
BUT! The most terrible thing is the contingent of visitors. Sometimes it's dangerous to be there. Extremely inadequate. With young children, I do not recommend visiting this place at all, I am very afraid for them. Put at least one guard there. The staff does not respond to the wild behavior of some specimens.
Good evening, I would like to leave a review about this institution.
A beautiful colorful establishment
There are a lot of seats for both one and a company
It is often dirty, the tables are not cleaned, a lot of crumbs, etc. this can be omitted, a large number of visitors are simply physically unable to clean up in a timely manner.
The range is just a bomb.
There is a special dish for every fastidious customer
Everything is always fresh, the quality of the ingredients is excellent.
We are especially pleased with the update of the promo codes every month.
Prices are low, as they say, when it's delicious, then it's delicious!!!!
I took off one star for cleanliness and order!!!
I liked. We ordered for four. Burgers, drinks. The quality is decent. The pitch is good, fast. For the price, no matter how much, no less than 90 re. Judge for yourself can you afford such a snack!?
We once ordered delivery of 18 wings through Yandex, 12 arrived, okay, they returned the money to the card for this. Yesterday (September 1), I came to personally order 18 sharp wings, arrived home, decided to count the number, there were 14 wings. Do you have some kind of joke about underplaying your wings? Are you saving there or what? It seems to me that this is too much, I pay the full cost for the full amount of products, and to save money, to under-serve food, I consider it disrespectful. Okay, if it was 1 time, but this is the second time.
12/25/24 we went to take out food. The order really wasn't long in coming. We didn't have time to go to the order delivery table, as the young man shoved a bag of products without making sure if he was giving the right order. Because there were a lot of people, I quickly looked into the package and seemed to be satisfied with everything. When we arrived home (we don't live in Vitebsk) it turned out that there were not enough French fries (we ordered a large portion + 2 sauces). There were sauces, but NO potatoes. It's also our fault that they didn't check at the checkout. But it's just a shame that this happens on New Year's holidays (and on any ordinary day). It's unpleasant, there's a residue left, I think we won't visit this place anymore!
Delicious food and great drinks, very friendly cashiers, unfortunately the waiting time may be delayed, but this is only because a huge number of visitors are still doing a great job!
the place is good and the orders are prepared very quickly, but sometimes the food is served cold, unheated, sometimes they forget to report something to the order (if it is large), and most often it is delicious and hot) it would also be cool to add more promotions and a suitable assortment of combos)
Personally, I don't really like this place: almost all burgers are dry, nuggets, etc., too, they don't turn in my mouth without sauce, French fries have been served cold several times, and cocktails all seem to have the same taste - vanilla. Well, the staff often forgets to report something. And one more small but unpleasant detail: you can't buy the sauce separately.
We visited this place very often, but recently the waiting time has increased a lot. Wait 25 minutes for a bucket of chicken, while still approaching and reminding about your order, because the shift prepares all the little things first, and large orders are delayed until the last.
Disgusting service. Apparently, this is the trick of this institution - to constantly not report something in the pickup order. And if earlier it was something small (sauce or drink), today the order was not reported to the I-twister. It's sad that the owner doesn't intend to change anything, judging by the fact that people have already written about it many times before.
Delicious, not expensive. But I don't want to sit in the mall itself, screaming children and a crowd of teenagers discourage me from sitting there. I take it out there. The service is good, there are no questions about them.
It is quite an interesting and colorful institution, convenient location of tables for both a couple of people and for the whole company. The friendly and attentive staff will always come to the rescue and help you solve any question. I think gourmets of this cuisine will appreciate it.
Once again, I am convinced that it is better to go to a normal cafe, the prices are the same. The only plus is fast, although the ice cream is not bad.
I've never tasted anything more tasteless.
I ordered the delivery. They didn't report the burger.
The twister is terrible both in appearance and taste. The packaging of the twister does not match the photo in the menu on the website at all (deception on the face).Dear friends, either pack it normally, or change the photo on the website!
In principle, it's not bad: the entire line of KFS products is presented. The waiting time for the order is within reasonable limits, the staff is friendly enough, the interior is modern, stylized. There are disadvantages... You can be served cold potatoes or a burger, everything will be warmed up, of course, if you ask for it... but as they say: "the sediment will remain," the table and sofa, as a rule, have to be wiped by themselves! Therefore, it is better to bring wet wipes with you(. It is convenient that there is parking and a passage to the Trio shopping center!
Super-standard network location, coupons are working and already happiness! Without coupons, there is not even a special flush to go in - it will be very expensive!
The service is good, the waiting time is fast.
The truth of the minuses, if you come with a company, you can wait a long time to sit on the sofas. Tables sometimes need to be wiped by themselves, uncritical for fast food.
The food has always been hot and delicious, there have never been any complaints about this, it's a pity that sauces can't be purchased separately, and so in general an excellent institution, I recommend
The quality is excellent!!!!always!!!(problems often occur with underinvestment, we take a lot and take your word for it, but when we arrive home we run into trouble.We always call the managers and figure it out
It's terrible-they don't change the oil from the word at all, the smell is terrible, they asked for a replacement, they took our wings to themselves, stood outside and asked if these smell))))It was only after the second time that the oil and wings were changed, after which everything was odorless.
I went there a couple of times, I didn't like it at all, you order one, and when you pick up the order, it feels like someone cheated on you, the difference is colossal with the photo from the menu. So I don't advise you to go there at all.
For the first time I got such a disgusting burger (3 strips of lettuce, which has already wilted, and 2 small pieces of tomato). In addition, it was spicy, although I ordered a regular one (this is the 3rd time in a row). The difference from the photos on the site is huge, of course :(
Let's omit the moments that it is constantly dirty here and everything is lying around everywhere. It resembles a station cafe somewhere in the district station. Three times I personally came here and ordered with me, and each time I received a cold, cold order, but today was the "best" hike. I took my order so late that the people who were with me at the terminal were already sitting doing it (let's say this is normal), but when I came home and opened the package and unwrapped what they cooked for me, I saw such a "beautiful" potato, let me remind you who does not know this wonderful dish costs 6.80boon in the KFS, at this price I The "restaurant" gives away raw, cooled potatoes sprinkled with sauce)
Okay, guys, any institution from the KFS franchise in the country is several heads higher than Vitebsk. It's just a shame.
Delicious fast food, minus two: 1) sometimes it's quite cold because of the emergency door, which creates a draft when someone walks through it 2) they often forget to add sauces, straws, sometimes some kind of position
My husband and I sell our beloved pointy wings here. But to go to the bathroom, you need to enter the code from the receipt. That's okay. But the fact that no outlet works has become more nonsense for me. Of course, I understand that Vitebsk and the region are the poorest in our country, but this is already too much with non-working sockets. In Minsk, outlets work at any fast food outlet, and a toilet without codes from the receipt. The staff is not bad
Very slow order service via the Internet, the postcard indicates 30 minutes from the moment of the order, but in fact only the order can be given to the courier in 40 minutes
They don't report with themselves all the time. You come home and open the order, and there are no wings, potatoes, or sauce. Have you seen the burgers there? There is no meat at all
A great restaurant, you can eat delicious food. The staff is great, we even became friends with one. It's clean, and they always wipe the tables. Only sometimes there are homeless people walking there, or drunk people. And so good food, I advise you.
The wings are not bad, the French fries are 3. The ice cream is frozen because there is no airiness in it, but you feel ice crystals. Overall, it's not bad.
Today, on 06/24/2024, we made an order for pickup in Vitebsk. The trio. The order was large and it was only at home that they discovered that there were not enough French Fries in the order. I called a short number, they said they would call me back before the end of the day, but ALAS. The money is small, but the situation is tough for such a company and a blow to the franchise. Perhaps we won't go there again next time. I am enclosing the receipt.
Wonderful staff, very friendly and helpful. They will always help you solve any issues and give you the order very quickly. I have never been disappointed in the taste! Every visit you realize that you will come again)) I am pleased with the constant and profitable coupons)
The food is great.
The service is not to say that it is disgusting. But it's not good either.
The staff of this institution constantly confuse orders. Most recently, 5 positions of drinks were not reported, the soums were mixed up and the wings were mixed up. (they leavened the usual ones - not sharp ones, as a result, they put the sharp ones).
Etl for the 2nd time in 2 months. If you decide to eat, make sure that everything is reported to you.
I ordered a set for two at kfc, it's terrible, what is stated on the website and what came, you can evaluate in the photo. Disappointment, frequent feeling on deliveries
It's cold. Burger without sauce, you choke when you eat. They don't report on the receipt all the time. They give it away without excuse. It's dirty. Self-service terminals are not working.
Positive:
Delicious
Inexpensive
Very profitable coupons (in comparison with Burger King and Mac.... "Delicious and period")
They cook quickly if you come in the afternoon. Well, in the evening neither the KFS nor the BC can cope)
Managers respond to questions
Minuses:
There are a lot of students who are just sitting around taking up seats. You come in, 3 tables at the entrance are occupied by schoolchildren and they just sit on their phones without ordering anything. Not always, but quite often.
I always liked KFC chicken of high quality, I never had any complaints about food. The interior is clean enough, the staff is always friendly. It is better to visit on a weekday, unfortunately there is not always a place on weekends, many companies come there just to talk and usually do not order anything...
If you come in the evening, it's a very long wait. We didn't even pre-order on time. The service leaves much to be desired. And the minus is that there are always a lot of young people smoking on the street near the entrance, I even witnessed a fight.
We made an order from this restaurant.
The order was waited longer than promised.
French fries are cold and soft.
There were not enough items in the order.