Low-skilled staff, dirty kitchen, overflowing trash cans. Order collection is slow and you have to eat cold fast food. I ask the cafe administration to pay attention to the poor quality of the KFC branch.
It takes a very long time to place an order, there are almost no people in the kitchen, 2-3 people and they all do everything at once, and they take the order and cook and give it away.
Complete chaos, I do not advise you to come here, the order is given on average in 30-40 minutes, and then it's on weekdays, on weekends I'm afraid to imagine what happens here, and when people receive their order
In this establishment, the administrator met us shouting at the top of her voice, calling someone from the kitchen area. Not a single self-service kiosk was working and I had to order at the checkout, where the order was accepted for an impossibly long time. We pick up the order and realize that we didn't get the tubes and sauce. It would seem: the human factor, but after we saw what kind of drink we were served... our eyes bulged. A coke was ordered, but there was water in the glass. In addition to all the above, unpleasant moments would be eaten under the disassembly and screams of other dissatisfied visitors and the administrator. The toilets are terribly dirty and the smell is disgusting. Apparently, they don't take away from the word at all. This place is on my blacklist.
The longest waiting time of all the KFS in which I was, the staff seemed to be beaten with sticks during breaks, the food was cold, the order was made through the application for 20 minutes, through a self-service kiosk for 25-30
Terrible service, the staff is not fully recruited, I waited for the order for about 40 minutes, and to pay for this order for another 20 minutes, the completed orders panel does not work and I had to stand for 40 minutes trying to hear that your order was made
Everything is terrible: the order was waited for 30 minutes (Americano is done everywhere for 10 minutes, right?), the chicken was made yesterday at best, and the tortilla in a twister is made from spoiled dairy product
If it were possible, I would put MINUS FIVE STARS!!!! The food is terrible. The bun is cold. The chicken was given spicy, although they asked for an original one. They asked to replace it, however, it was still impossible to eat. The chicken was salty and some of the pieces were spicy. No, it's so salty that it's terrible! Well, dear chefs, how is it?! In addition, the French fries were salty. In addition, there were pieces of a hard washcloth in the potatoes themselves. Where is the management of this institution looking? Why do you need such unscrupulous employees? They bring only losses!!!
Slow service, a burger with a chewed bun and chicken, the cheese is not melted, the tables are dirty, they skip large orders and make small ones, I do not advise you to come here.
Of the 3 items in the order , 2 were not the same
You have to be more careful somehow
The toilet is very dirty, and in principle the hall does not shine with cleanliness , disappointed the KFS in the capital of course
Very disappointed, the staff is as slow as possible. We waited for the order for 25 minutes. There were only 2 workers who were moving very slowly. Terribly, the staff was upset
A quick snack is at the KFS. The same type of establishment with McDonald's. Only milkshakes in the KFS are made from very diluted milk, watery. They tasted better in the Poppy. Onion rings and nuggets are good.
1. We have been waiting for an order for a long time. Instead of doing their job, the employees laugh among themselves. But they reacted to the remark and accelerated.
2. The burgers are disgusting, the meat filling is less than 2 times the area of the bun. The burger is terribly over-salted, it feels like the meat is over-salted intentionally to hide the staleness.
3. Portions of fries are generally a separate conversation. I suppose that the bag should be filled completely? Or only a third or a half?
4. For a check of more than 52 rubles, for 4 people, they gave only 4 napkins.
5. The dumpsters are overflowing. No one cleans up.
6. The tables are dirty, no one cleans, leftovers are under the tables, no one cleans.
7. The toilet is a separate moment - it feels like this is not a toilet in a modern catering establishment, but a railway station free toilet from the 90s.
Don't set foot in this place anymore.
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‘fizz ,,
Level 4 Local Expert
August 31, 2024
A disgusting establishment with disgusting staff, where the question of the time of order production and any other question is rolled at every opportunity. There is garbage everywhere, two people in the whole kitchen, who barely stretch, and if possible talk.
20 minutes of waiting for one item from the menu, considering that at the time of registration there were three orders on the screen, it's also like that.
The food is very tasty and wait quickly
depending on the order (amount of food) the staff is also good, very clean burgers and drinks and cocktails are delicious
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арина самайлович
Level 3 Local Expert
May 8
disgusting service, staff work leaves much to be desired, tired of waiting for orders for half an hour. French fries-dried, cold, bland, with a taste of butter
I don't recommend it. It takes a very long time to order, the bins are overflowing, the tables are dirty.
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Анатолий Ю.
Level 2 Local Expert
March 30
The waiting time is more than half an hour, for an institution that associates itself as a FAST food restaurant, this is unacceptably long, please put at least one experienced kitchen employee here...
Recently, the chickenburger has become not as juicy and delicious as before, the tomato is cut into pieces (it used to be a whole slice), sometimes the warm ones fall off. French fries are slightly salted. The wait for the order is very long. Lemonade saves well in the summer, but there is a lot of ice and water, some tastes are very sweet. The room is large, you can sit anywhere.
The place is so-so washed hands in the toilet smell. They brought food on a dirty tray with leftovers of ketchup, asked to replace the potatoes because she touched the tray, so they also threw the tray, and not just put there were no apologies. I don't recommend it that way
Overcooked, greasy wings from a dirty deep fryer. When I asked to redo it, they replied that they would not, because they have such a dark oil that everything will turn out to be of such a color and smell. I am very disappointed. It used to seem that KFC is a guarantee of quality.
1) not tasty food: there is more ketchup in the cheeseburger than chicken and it is cold, French fries are also cold and rubbery 2) dirt in the hall: greasy stained sofas, chicken bones are lying on the floor. I stayed for 40 minutes, no one came to clean 3) the state of the women's restroom is just darkness: 2 booths are filled with feces, used napkins are lying everywhere; doors, paper holder, walls - everything is dirty and stinks disgusting. I would really like this institution to be visited by the sanitary station, because it's just a nightmare.
The tables are dirty, the twister is burnt, ham was added there although it is not included there, the sauce was mixed up, the chocolate was not given, the potatoes were ruined (they took combo 6969) + the chicken burger is also burnt — terribly
I waited 37 minutes for the order!!! Despite the fact that there were only 3 orders in the work! 1 person barely walks in the kitchen and there is no one else at all!
I gave 4 stars , as there was a problem (the rolls in two orders were black ) , called , apologized , communicated competently , good staff , it's 100% , thank you
The service is stretched to the point of impossibility, the standard chicken burger is cooked for 25 minutes, the staff walks around the restaurant collecting trays, scattering flyers from the tray on the floor of the restaurant. The worst point I've ever been to
04/24/2023 we decided to have a family snack at the KFS, and in vain... 1. The buns from the burgers are cold, the workers have redone the order 2. The chicken is over-salted. 3. The dumpsters are overflowing, no one is watching them. 4. In the women's restroom, it's just .... my wife had no words. 5. During the hour that we spent there, no one wiped the tables, everything was covered in leftovers. As a result, the mood of the weekend is at full 0. If there was an opportunity to put stars in the negative, I would.
P.s. And Sanders' words about juicy chicken, in this institution, are lies. Although it's fast food, but people eat it, not svi.....I
I understand the third minus floor in the Capital? Really-minus. The food is slightly warm, neither paper nor alcohol napkins were given until he asked. And for some reason tasteless. I visit the KFS in Gomel regularly-and this is food. And minus the third floor disappointed.
It's normal, but it's sad that the old burgers were removed.
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Камилла Искандарова
Level 6 Local Expert
October 27, 2024
There were no questions for the staff. They just felt sorry for them. What does the management think when making charts? There are simply not enough people on shift, because of this, everything is slow. But this is the fault of the management, not the employees.
KFS workers are slow turtles. We had to wait 40 minutes to prepare an order from 4 positions, and besides, we mixed up 2 positions from the order. I do not recommend visiting.
The food is delicious, the location is convenient, in the city center, you don't have to wait too long, but places are not always available, especially during lunch, so I advise you not to count on what will happen there and eat, or be ready to wait until places appear
Promotions are good, but the advance preparation of products for them kills the quality in part (Sometimes orders are not made correctly/ The availability of burgers with chicken breast is a big plus. Cash/The waiting area is often packed
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Матвей
Level 10 Local Expert
July 31, 2024
It's cozy, more or less clean, the food is delicious, they don't just do it, they waited for the order for 40 minutes +- but they gave free frozen meat for it)