KFC
179 reviews
September 16, 2024
I rarely write something negative, but this time it just boiled over. For the first time, I feel like you come to a fast food restaurant and wait for your order for 50 minutes!!! I thought this was the worst thing, but as it turned out, no. While waiting for the order, a seat with upholstered seats was vacated and my girlfriend decided to move to an empty table. Everything would be fine, but as it turned out, one seat is broken, or rather on three legs. As a result, the fall. How can a self-respecting network of restarans allow this!? And now the cherry on the cake: it's not about a disgusting burger or French fries that haven't even been salted or diluted fanta, but about employees. Rather, it seems there are only two of them: one cooks for 50 minutes (apparently he was waiting for the chicken to die of natural causes for the burger), and the second cleans up. So, we will now talk about the second employee, who, seeing that people are eating, takes a bag out of the trash can and puts it next to our table. Then this person leaves, and the garbage bag disappears and its contents remain lying on the floor at our table. This is the height of insanity, we didn't even finish everything in this restaurant was so disgusting. The quality of service could be seen from the customers' faces.
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13
March 6
One of the best KFS restaurants in Minsk, politely served at the checkout, prompted and helped when choosing an order.Yulia, the cashier, was very polite and endeared herself just fine, we received a wonderful order at the exit and were satisfied.
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1
September 29, 2024
We waited for the order for 20 minutes, the girls at the checkout barely move, they don't care at all about the time of order collection. I asked why it took so long, but they didn't answer me clearly. We ordered regular Cola and cola without sugar (for a person with health problems). There were two identical glasses on the issue, the girl on the issue said that she did not know where the cola was, well, emae))))) She asked me to redo it, since they don't know. The girl left with two glasses and came back a minute later, most likely with the same glasses. The cola tastes the same, so the person did not drink it, they threw it away. The service is disgusting, the halls are dirty, the wait is long. It makes sense to come here, it's better to walk to the KFS in Petrovshchina. If it were possible to put less than 1 star, then I would
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6
September 19, 2024
The order was being prepared for a long time, the potatoes were not fresh, and when asked to replace them, the employee began to argue, proving that they were fresh. As a result, while we waited for the new potatoes (10 minutes), everything else cooled down.
The strips were not as tasty as possible, bland and it felt like they were not cooked.
The Coke was given away without a roof at all and without gas, as if it had been standing for a day.
Today 19.09.24 we were here again
Coca-Cola 0.5l
Sanders potatoes in a rustic way
Tower burger+BACON
Filet De Luxe Burger
Coupon 1340
With original thrips+sauce
This time surprisingly, with thrips and drinks no questions asked!
French fries and slices, cold, and not tasty like porridge!
I added bacon to the Tower, it wasn't there, they also added onions, which are not in the composition!!!
In the deluxe fillet, instead of fillets, there were strips and also onions that are not in the composition!!!
Can someone do something about it already?
Okay, I ate with onions, and the girl is allergic to onions, maybe if the management does not understand through the reviews to go to court?
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7
October 25, 2024
It's a great place, I remember in the 1st year we always drank 1 + 1 beer here and ate delicious food, recently there have been few profitable promotions, as always small portions, high prices. In principle, the norms.....
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January 11
I rarely write reviews, but this is the case...
this is the first time I've heard that you can't go through with your drinks (I'm not saying anything about food anymore). The admin came over. He made a remark to us for the fact that our drinks were just open. Despite the fact that people came to the next table with their food. We sat and ate quietly. That is, we got for the open drinks, but the fact that people were sitting at the next table, no one told them anything.. So if you're against your own food and drinks, then what.... Don't you make comments to everyone like that? What is the responsibility?? It's just awful.
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October 2, 2024
It's not the first time I've ordered food here and every time I make sure that nothing changes: the staff not only can't cope with the amount of work, but also treats customers terribly indifferently. Recently, the boy felt unwell and for a very long time he could not stop the nosebleed, my friend and I decided to ask for help, ask for ice, to which we were not immediately answered, and when we got through, we said: "Do you see what I'm doing?!" Employee - Ekaterina Avlasenko. Please finally change something, take action, thank you.
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1
January 11
One of the good kfc's. A sufficient number of seats. The waiting time is a little long, but the download is also quite big.
The staff is polite, the chicken is always fresh.
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January 5
We made a takeaway order today.
French fries were not reported 30g. The cashier's response to the request to weigh and report killed: "And what is so fundamental to you...."
And that's not all... The delivery order did not match what was ordered. Only the wings were excellent. We won't be going there anymore.
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September 22, 2024
I very rarely evaluate something, but here a negative review is asking for, the service is terrible, the waiting time is an hour, the food is cold and generally not tasty, there is only one
employee on shift, who not only almost does not issue orders, but also walks around chatting on the phone, and as a bonus there is rude communication with customers
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2
September 14, 2024
Appeal to the management! Take action! Recruit a full staff!Waiting for an order for more than an hour, -1 person on shift!At the checkout, in the kitchen - one! This has not been seen at any KFC outlet yet.Maximum disappointment.. Purely humanly, I feel sorry for one guy (the manager ).14.09.24
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December 30, 2024
The order was placed at 23:07. They didn't hand over the order until they came up and reminded me of themselves. I leave a review as soon as the order is picked up. The wait was 43 minutes. I don't recommend it. The food is delicious, that's the only reason there's not one star.
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October 13, 2024
The manager (if he was such, of course, because the young man was without a uniform), when complaining from the client about objective errors in assembling the order and filling it, stands and justifies himself + to the question: what will you do about it? What do you want
0.5 arrivals out of 5 for the opportunity to get a free napkin
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1
September 17, 2024
The worst service at this point!!!!! I've been waiting for my order for an hour!!! An hour!!! Twister and potatoes were cooked for me for a fucking hour! I'm very unhappy! In addition, the place itself is dirty, the tables are not cleaned.
It was pointless to argue with them!
There are no questions about food, and one star is for it.
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1
November 12, 2024
Disgusting service , the order is prepared very slowly!!!! Despite the fact that there are about 8 people in the institution , you have to wait 30-35 minutes !!! It 's probably logical that a person comes to a fast food outlet and wants to eat FAST!!!
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November 16, 2024
Everyone works as slowly as possible, they waited for the order for a very long time, they were late wherever possible, in front of the table the workers wiped the floor with a rag, which washed the toilet, the corridor, and Grandma's house, and this rag smelled like 30 years old
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1
February 5
If you want to grow old while waiting for your order, then you are here! I've been waiting for my order for over 30 minutes! Terrible service speed! I thought Colonel Sanders was personally preparing my order for me, only in this case it would be acceptable.
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September 30, 2024
I made an order through Yandex delivery several times. I will definitely not order any more. I'm not ordering spicy. They always put only spicy things! I can't have it. It goes straight to the trash. And often something is not available from what we order.
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September 11, 2024
The service is terrible, the waiting time is about 20 minutes, the staff does not seem to exist at all in the restaurant, the food is better without comments, at least once they gave a fresh burger, and the way of giving back is in the photo
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1
September 19, 2024
An awfully long wait of 40+ minutes! At the same time, the quality of the finished product is ----5 , the wings are in a peeling breading, and the wings are stuck together 2-3 times, the taste is disgusting! The institution spoils the overall rating of these institutions.
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1
September 20, 2024
Terribly long service, the simplest possible order of a drink and potatoes is cooked for 30 minutes, terrible service, I will not recommend it to anyone.
Why do you open a point if you can't service it properly
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1
June 10, 2024
Once again I come to the KFS, and it is at this address that the undercooked chicken is often, which is in a simple form, which is in twisters. Or you wait for an order for 20 minutes.The girl on shift constantly does not report anything to visitors in the order, then she forgets the coke, then the sauces. At the same time, he easily offers additional ingredients for an additional fee (nothing criminal, but why not start reporting the main ones first).I noticed that they didn't put the sauce on after 5-7 minutes, I came up to tell them about it, they looked at me like I wanted to steal from the same girl from her pocket, as a result, I had to look at the cameras so that the unfortunate sauce was given away. You come to sit quietly after a working day, and as a result you get something that makes the mood deteriorate even more. I do not advise you to visit this institution, at least at this address
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2
September 19, 2024
I ordered a regular burger, as a result I got a very spicy one, a friend ordered a burger without onions, and they put onions there, what a service, and even wait for half an hour when there are not so many people
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September 18, 2024
Not only is it a long wait , but the quality of the food is terrible ... the potatoes are bitter, the breading is terrible , there is no working staff !! I see only bad reviews here - it's time to take some action!!!
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1
October 24, 2024
I will write specifically about this kfc, it does not apply to other restaurants of the chain
Terrible service, you have to wait a very long time for an order, the attitude of the staff is not caring, the food is disgusting, only the wings are pulled out, sometimes the potatoes are not cooked, sometimes they give off something nasty, a chickenburger without a whole piece of chicken, some pieces are put in rolls, too, not tasty. All this and not only discouraged the desire to go there in the near future, until something changes. I hope the manager sees this.
Separately for kfc auto plus star, although there are few cars, as far as I noticed, but if you fix all the above problems, then people will trample here.
And I'm not the only one complaining, many people have noticed that the quality of the food is low, I hope something will be done about it, thank you
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July 18, 2024
Please pay attention to the work of the cashier Maria V.
1. The fact that a person has a bad day is not a reason to knock on the table with food in front of the client, for which he also paid. Politeness is not her thing.
2. When a person orders "with himself", it is assumed that the food should be closed.
3. When a customer asks a question about an order, it is not very pleasant when there is silence in response and manipulations occur with an order that the customer did not ask for. Such as sticking your fingers in a bag of food.
Who knows what else could have happened to the order when the cashier is in the mood.
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4
July 22, 2024
They can cook for longer than we would like in fast food, but with high quality, although sometimes the portions can be much smaller than expected. There are no questions for the staff, good guys. The place is clean, including the toilets.
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November 2, 2024
You can go in for a snack no more than once a year, the burger is so-so, coffee is not too much, the price tag came out more than 35 rubles for 3 positions, and this is just a snack
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October 25, 2024
It was terrible, I ordered an Americano and 2 cherry pies, I waited 15 minutes, and at the same time they told me that this was normal.
I think it's not exactly what you'd expect at a fast food outlet.
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June 15, 2024
the most terrible point of the CFS.
we waited for the order for 40 minutes!!
why, with such a huge flow of people in Petrovshchina, where there is a university and a hostel, only 3 people at the point???
why does your manager cook food, and the guy runs around making potatoes,collects orders and takes orders??
and of course, when the guys have to do 5 things at once, the quality is appropriate: the potatoes are overcooked, not salted, the order is cold, the burger is cold, the sauces are confused, the portion sizes are too.
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7
March 28, 2024
I came with a friend to sit and eat)) The tables were all dirty) no one cleaned, I had to take a napkin and wipe it myself, because it is not possible to eat in such conditions.... They barely ordered , sat down and began to enter , do not understand who through the door creating a draft . Everything was blown away ..and food too) then a woman came in, she was poorly dressed, she stank of urine all over the RESTAURANT!!! Spoiling the whole appetite ) Then I ordered a beer and sat with such a face (it seemed to me that I was begging for money) because I sat down with some woman..of course she left right away) I'll attach all the photo proof and where the barrel came from)
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9
1
January 26
Delicious food, fast service, friendly staff
I recommend 🔥🔥🔥🔥
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September 22, 2024
The tables are all dirty. We are waiting for the order in time more than in the restaurant. During the 20 minutes of waiting while I am writing a review, no one has come to clean up so far. And judging by the reviews, it won't come.
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2
September 27, 2024
I had to visit this institution again. I thought last time waiting for an order in 45 minutes was an accident. It turns out not. It's terrible! If possible, do not visit!
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1
September 15, 2024
Long service, I sat in line for an hour and a half, considering that orders did not move at all for 30 minutes. As a result, they did not put what they ordered at all, they only found it at home
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1
April 8, 2024
It's a pity you can't put less. The speed of service and customer orientation is completely absent. Yesterday, 07.04.2024, we placed an order at 16:27, we were warned that we would have to wait 15 minutes. We received our order at 16:57!!!! Without any apologies. As it turned out, they forgot to add salt to the potatoes at all! But there was no desire to return.Terrible service. A girl in gloves washes and sweeps the floor, and then stomps to collect orders in the same gloves! Employees don't even try to work faster and give orders. It feels like there is no manager there either. Not a foot in KFS anymore.
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9
June 14, 2024
It's unbearable, we made an order at 18:22, at 19:05 and I still don't see my order. What kind of fast food is this, it's faster in a restaurant. In short, the order was brought at 19:06. The deluxe burger is sprinkled with ingredients, probably to know what to expect from the taste. Rating 3 out of 5. The longer was confused with the twister, but we decided not to change it, because we didn't want to wait another 40 minutes.
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November 13, 2024
We ordered a 5050 coupon with two burgers. The received order was very disappointing.
One more will go, the second one has nothing else except fillet and sauce.
I'm attaching a photo
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May 27, 2024
I ordered two twisters, one was burnt, black, at least it was replaced, a long wait for orders, waited more than 20 minutes, it was too much for fast food, there was also a dirty table, I had to ask the staff to clean up, this should not happen, the cashier also said that for some reason they do not have separate items from the menu (burgers, beer, boxmasters), in general, of course you can go in, but you will have to wait at least 20 minutes, and in addition get a black burnt twister and dirt on the table
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5
September 3, 2024
THE MOST DISGUSTING POINT I'VE EVER BEEN TO!!!!
half a person always works, orders are collected for half an hour, even if there are few orders, YOU STILL HAVE TO WAIT 100,500 years!!!!! What kind of trash is this??? If it were possible to put less than one star, there would be minus a MILLION stars!!!
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1
June 17, 2024
If there was an opportunity, I would put not 1 star, but minus 500 stars. I've been waiting for my order for 56 minutes! Does this even happen? There was a feeling that no one was working in the kitchen at all, no movement. Orders were stacked as slowly as possible. Thanks to my nervous system that I waited for this order, spending an hour of my time. Don't put your foot in here anymore!
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October 3, 2024
Well, they collect the order very slowly (they waited for the order for at least 35-40 minutes), the tables are not cleaned (after the last visitors, it was wet and sticky).
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September 28, 2024
The worst KFC I've ever been to. Among other things, instead of a twister for 9 rubles, they gave it for 2 ... Of course, she went crazy herself... But the sediment remained
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1
January 26
The girl refused to accept the order, under the pretext of "I will not put the wings for you alone"
Customer orientation is at a height, isn't it true?
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September 30, 2024
The staff is just rude. Instead of apologizing to everyone for waiting more than half an hour, they mumbled something and ran away.
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1
April 11, 2024
Yesterday we ordered spicy wings with us, when we arrived home they tasted strange (at this point we took them for the first time, in other KFS there was never a smell). But somehow I did not attach any importance
to this, because I could not even think that such a thing was possible in the KFS, to cook far from fresh chicken. Thanks for the poisoning!!! All night my husband and I were very sick of your wings. I don't set foot at this point anymore, and I don't advise anyone! How can you treat people's health like this? There are no words...
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3
November 12, 2024
waiting for more than half an hour, the staff barely move in this kitchen, the hall is always dirty. 3/3 times I waited for more than 20 minutes and there was nowhere to sit
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March 2, 2024
The service is terrible, only small orders are collected quickly up to 2 positions in the receipt, they came up 3 times and asked when the order would be ready, they told us 5-10 minutes until they went to refuse the order, the employee collected the order in 2 minutes, despite the fact that I waited for my order for 40 minutes. The food was cold. Burger chef junior is an original one chicken and a bun, filling such as sauce, tomato, salad (there was practically no). If it were possible to put 0, I would.
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2
1
June 13, 2024
Guys, waiting more than an hour for an order is not the norm. I understand that there are fumes, but this is FAST food. I've never encountered anything like this before, never in my life. They work in the kitchen slowly and at a break. Only the employee Maria understood the scale of the disaster and tried to do something, for which she is grateful. The rest do not belong in the KFS, I'm sorry.
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August 31, 2023
No advantages were found. I generally adore kfc and go to it quite often. But this is a nightmare, from the first minutes, there is an emptiness at the checkout, after a couple of minutes a disgruntled cashier comes up and barely serves one person, speaks slowly although there is a queue, she did not even smile greeting, and immediately wanted to leave, it was necessary to listen to intuition because after a 20-minute wait for an order, please note actively gave orders only the manager, they gave me an order without napkins and also with undercooked chicken. The leg was dark pink inside, when I went to inform about it, they began to prove to me that chicken meat should be this color when ready (to ask why then all the rest of the chicken is white, or to ask to prove its readiness with temperature, I did not think), in the end they still replaced this leg with strips, but with a face go *** please, when I finished the order and went to ask for napkins, which were not put!! I was given 3 napkins, although according to the norms they should be no less than the dishes in the order, and I had 5 items in the order!! I will not go to this kfc anymore, the rating is 5 stars
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4
1