I chose a non-spicy burger at the kiosk, I pick up the order, I try it and it's spicy, I come up and say it's spicy, the girl says it's not spicy, I tell her if you want to try it, she then tells me that I ordered spicy, although I clearly remember what I ordered , some kind of disgrace (
Terribly
We ordered a coupon with a cheeseburger, so the chicken in it was just stone and almost black, last time the potatoes were so salty that it was impossible to eat
The toilets are always dirty, there is no soap
The young man working on the issue was rude last time, but this time he just ignored it
entering this KFS, the first thing that caught my eye was the absence of a person at the checkout. I had to wait 7 minutes for one of the employees to come to the checkout and take the order. most likely, the problem is that from the kitchen, the workers do not see the cash register and do not see that people are standing there. and there are very few employees themselves, I counted three people for the entire restaurant. they gave out a Junior Burger - the chicken is so hard that it is very difficult to chew it. an additional portion of bacon is one piece that is half the size of a burger.....
I would like to praise at least the French fries, but they were icy and dried, it was also hard to chew ...
while I was sitting in this KFS, I noticed that workers often leave the kitchen, and not at the checkout Even.
I would like to ask you to improve the service. Even if there are few people working here, it would be much better to give them additional incentive payments. Everyone is tired and no one likes to do what they do.
Sanders is as it should be, but the chicken legs are over-dried , slightly burnt , I don't know how they are made, but this problem needs to be solved. There are no questions about the staff , quickly , politely , promptly . Although when we came there were no other visitors.
18.05 we waited for our order for 45 minutes, 3 bowls with chicken and Teriyaki sauce. As a result, frozen rice was brought, the view was terrible, there was no teriyaki sauce in one serving, it was replaced with 1000 islands without warning, the portions looked disgusting.
we waited for the order for 20 minutes, there are no people at the checkout or at the assembly, the manager walks around and does not decide anything, the most terrible KFS in Minsk
I would like to ask: WHAT HAPPENED TO THE SERVICE?
You go to the website and are immediately invited to place an online order. Which I did. But after debiting the money from the card, a cute voice on the phone informed that the order could not be completed and in general, expect a call from another specialist on money refund issues. Naturally, no call was received. The call center does not pick up the phone when an outgoing call is made either. Well, that's fine.
So we went to the address to order everything on the spot. The order was large, the lunch was over, of course, no one had much time. And not only did they forget to give drinks, until they asked for them several times, they didn't carry anything. We were waiting for these drinks, as if they were made in Sri Lanka and brought to us by train. And then a SURPRISE - they forgot to put the potatoes for us too.
Dear employees of this organization, please work more clearly. Everyone gets tired, but you need to be MORE CAREFUL!
We are looking forward to receiving feedback, especially regarding the return of a paid but not completed order.
THE SLOWEST KFC IN MINSK!!! The average waiting time for me is 20 minutes and this is for a simple combo at a time when they have only 6 orders on the scoreboard. It's just an unbearable horror....
the food was served cold , the drinks were only juice , water , tea and coffee , the music was very loud , the interlocutor could not be heard , they gave only 2 napkins , of all the combos , there were only 3-4 pieces , the toilets were dirty
I arrived on Wednesday at one o'clock in the afternoon. I ordered 2 nuggets boxes and lemonade in a separate receipt. I waited for boxes for 30 minutes, lemonade for 25. There are only 2 employees for the entire institution. No one at the checkout, only self-service kiosks. Speaking of which... none of them had any paper for checks and they all squeak very irritatingly. And I understand that this is not the fault of the employees. After all, there are only two of them, and there are about 20 orders. Also, the air conditioners do not work in the heat.
I would like to leave a negative review about this institution at 45 Olshevsky Street.I always go on my break to buy milkshakes and always did it very quickly, within 5 minutes.but today, on 07/27/2023, I waited for the order for 15 minutes, although there were not many people.The staff worked very slowly, clumsily.so they also didn't give a spoon for ice cream, they had to remind them, so they didn't put it on a napkin yet, but on a dirty table for issuing orders.I have not seen such a service yet.Don't set foot in your establishment anymore.
A terrible place. There is no cashier, the chicken is terrible, dried up to impossible, they forgot to put napkins, when I asked for napkins, a girl with a dissatisfied face laid out half a pack of napkins in front of me, as if I had disturbed her.
Only the cheeseburger was delicious, for that 1 star. And the second star is for the speed of cooking.
This place doesn't deserve more than that 😏
I bought the most expensive burger
The chicken is delicious, the bun is just like a loaf.
The music is very infuriating in the hall and even in it the vocals seem to be cut off sound very bad. You start to go crazy from such a sound.
The place is not very clean, there are crumbs on the tables and napkins on the floor.
We made an order, quite large, and as a result we found out that we did not put French fries, well, then why would I need the sauce that was included in the price of the coupon with potatoes??? the order was made for a very long time, in addition to potatoes, they forgot to immediately give the drinks until they asked! then it was possible to divide a large order into 2 packages so that it would be possible to check if everything was according to the order and not put it close so that it would not be noticeable! We came home and as a result, what were we paying for then....Thanks, I'll eat the sauce without anything
I did not like the service, they speak quickly, not clearly. You order a Coke, they don't ask how much you need. As a result, the cost at the checkout exceeds that for which it was planned.
Despite the fact that it is located almost in the center of Minsk, it was very dirty inside (a drink spilled on the floor, paper napkins on the floor).
the service is disgusting, I waited 10 minutes at the checkout to accept my order (there was no one at the checkout), I waited several times longer for the order, my friends forgot about the order at all and did not even apologize
beer is diluted with water so much that only the taste of water is heard
, that's how the kfs takes care of its visitors)))
I put one star because it is impossible to put zero
Bad. I was here at 10 a.m. with my friends on Thursday. We made simple orders: three identical burgers at 3.90 each. The order was placed at 10:20. After 5 minutes, they announced that a friend's order was ready, she went to pick it up – nothing. Then the staff disappeared from the kitchen altogether. It lasted until 10:40, until I asked what was the matter. We made burgers right there. But they were cold, only the hot chicken – the rest is ice. For the three simplest burgers, waiting 20 minutes when there is no one else is a long time. And employees were constantly disappearing. We won't come again
They confuse orders, the service is long and terrible, customers are treated like garbage, come in with a class to eat in the end, instead of a cola, they poured a sprite instead of a sprite, in general, 1 star is dirty everywhere, the same cook who washed the floors without gloves and cooks food without gloves
When asked where the order disappeared on the waiting screen, the employee at the checkout began to freak out and be rude. I understand that everything happens, but why take it out on customers?
See original · Русский
maria
Level 4 Local Expert
December 2, 2024
Kfc has not been impressive for a long time..The Ai-twister was too salty and dry, the cat did not cry for vegetable components. A couple of years ago, the taste and quality were much better.
The place is super. Comfortably. There is a problem with the staff) Either they are missing or they are extremely unhurried. Somehow you always have to wait a long time and the tables don't shine
The staff did a terrible job, they waited 35 minutes for the order, they said 2 times, wait, then they came up specifically with claims, it turned out that they simply forgot about the order. We couldn't serve an English-speaking client (not me) even though the British Embassy is across the street. Bottom line: the food is cold, the time is wasted, the mood is spoiled
The burger and potatoes seem to taste good, but the delivery time is more than 15 minutes. For a long time in general, even on a weekday during working hours.
A good CFS , a toilet by code , but that 's understandable , it 's a center
See original · Русский
Show business's response
Евгений О.
Level 4 Local Expert
March 6, 2024
The food is a little dry, especially the potatoes are not fresh, the burgers are tolerable, but otherwise everything is sound, in the poppy.Boo is much worse! There are no restrictions on drinks, otherwise there is a lot of workload, even on a weekday.
So many stars because I love to eat, and so, we ordered a coupon, spicy and ordinary , + a Long burger or whatever it is, as a result, a long cold , and two burgers are not spicy , the potatoes are sluggish and also not hot anymore
As dirty as it was written earlier, the order was prepared quickly
When ordering, there was a constant squeak in the hall. At my request to turn it off, the waitress said that go talk to where it beeps, pointing to the pick-up area. The answer is not professional. Ice cream is delicious in a cone, cherry brandy is delicious but it looks like a picture from reality, like heaven and earth
Good quality meat, delicious bytes, not crowded.
Minus for the slightly soggy potatoes and for the extremely strange interior design.
I walked into a maze
It's dirty and stinks inside. The burger was not the one I ordered. KFC may exist in all sorts of shopping malls, but there are plenty of other good places in the city center. Never again.
I took a drink sea buckthorn punch is just awful, simple water with a smell so relaxing or don't take such a production technology, I took ginger in a crumb of potatoes there is just a fairy tale.
The service is terrible, the workers are homey, they come to accept the order in 10 minutes, everything is very long, although there are not so many people.
After about 10 minutes of waiting, no one came to the checkout (there was not a single order on the scoreboard in the process). It's always a mess, overflowing trash cans and garbage on the floor in the hall.
See original · Русский
Show business's response
Ю
Юлия Скорб
Level 3 Local Expert
October 3, 2023
Employees of the KFS at the address K.Marx 28 gMinsk, YOU SURPRISED US!!!!)))) On Sunday, October 1, in the evening, we stopped at this place and ordered a family combo for 24 rubles from
2 CHICKENBURGERS +
2 FRIES SMALL +
8 SHARP WINGS +
2 SAUCES (coupon 1791), and on the website, by the way, for some reason 23 rubles, okay. We arrived home and started unpacking, in fact we received 2 rolls and in each one a thin piece of chicken, 6! wings and then, as it should be, 2 fries and 2 sauces) What can I say, thank you 😊 no more to you! No wonder they say that everything is better and tastier in mac)
There is always no change, no one is at the checkout, they do not always give trays, even if the order is on the spot, and there are few people
See original · Русский
Е
Елена Ш.
Level 5 Local Expert
December 7, 2023
I ordered delivery on 06.12.2023
(Sanders Box Is Sharp,
Strips 8 pieces Sharp,
Sanders Box is Original
8 original strips).
The order was delivered exactly one hour later (no problem). The entire order was brought in two buckets: in one was poured a Sanders Box Sharp, and in the second everything else was piled in a pile. So it was necessary to take just one bucket! There probably wasn't more. At least the sauces were separate.