The finest restaurant and service. I haven't eaten such a delicious and juicy chicken for a long time. Restaurant managers are the best people in this world. I haven't seen such friendly and positive people in public catering for a long time
It is always very dirty, there is a lot of garbage in the establishment, on the tables, under the tables. There were very few people, but there was still no place, because all the empty tables are very dirty (papers / potatoes / sauce, etc.) The toilets are also always very dirty, it's unpleasant to enter, let alone do your own business. It's unclear where the director is looking. 2 stars just for the fact that the food is like in a regular KFS, not worse, and for the fact that all the dirt can be a sign of the presence of a train station nearby.
The situation is somewhat tense due to the fact that there are many foreign citizens who talk very loudly and do not observe our traditions. there is not much space, very often homeless people come into the lobby to warm themselves. they get chased from time to time, but alas, it stinks a lot after their one-minute visit. On the plus side, the food is fresh, warm, and the toilets are cleaned.
Not only is there a wild overprice (2 times), but okay, this is the center. But the food tastes terrible, and the portions are smaller than in similar establishments!! I will not give specific examples because Yandex does not like this, but in other fast food stores the same positions are one and a half times more. And it tastes like paper potatoes, and soy meat, it's just something...
is this some kind of joke or do I not understand why this network still has at least some customers??
Long waiting time, 25 minutes waiting for the order (they said that there are no blanks, that's why they take so long to prepare orders).The potatoes were not salty from the word at all, they asked for salt, said that there was no salt, then they came up again, another girl poured salt from the kitchen into a potato bag.I advise the owners to set up work in this place (hire more staff, etc.)because people have bad reviews for the same problems that no one fixes.
The restaurant is clean (people leaving garbage on the table does not count), the order did not wait long, the potatoes and bytes are super fresh and hot, the burger is also good, the filling is fresh, only the bun on top is like a loaf.
I am pleasantly surprised, I have not been in such a KFC for a long time.
Everything is great, the only thing that I searched for a long time, I thought inside on the second floor, but it turned out to be from the street. I ate a spicy S basket without sauces, with sauces I could have M, but I don't have much time.
I ate a delicious last meal, tomorrow I will go to the army
I understand that it was a special cheeseburger, but not that much. Instead of strips, there are two bytes. But it's a great place to go to the bathroom.
This is not the first time or the second time that this fast food restaurant has distinguished itself.
I don't recommend it to anyone
Of course, it is necessary to look for a worse CFS.. we arrived, there was no one else in the establishment besides us, and two orders were prepared for 20 minutes, if not more. As we understood, there was only one person in the kitchen. There was also one self-service terminal.
The waiting time is incredibly long, there are a minimum of people, but you wait as much as if there are hundreds of people here, the staff is so-so, they didn't put a straw, there were a minimum of napkins, the chicken leg was not fully cooked, but it was clean, and sometimes even fresh potatoes, but it's not very good.
we made an order, waited for 20 minutes, hurried home, so we took it with us, we open it all at home and see that 2 burgers were not reported, it's just a horror how it was possible not to notice and report 2 burgers, I will never return to this KFS!
This is not the first time there have been "traffic jams" and the waiting time for an order is about 30 minutes. And, worst of all, the staff does not warn about this in advance. I paid for it and have to wait. Fast food comes out very not even Fast
It is probably difficult to write how many times I have already been convinced that the KFS for 2024 has the most delicious catering, niraz has already ordered, excellent taste of fresh potatoes with excellent sauces from Haines.
It's a pity, of course, that they once removed the opportunity to take sauces.
But I can't repeat how much the KFS is a great place to have a delicious snack.
The only thing I would change is the coupon system, because when there are a lot of orders, it's not clear where yours is)
Passing by, we wanted to have a snack of junk food, went into this barn. It's amazing! It was worth leaving right away when the smell of piss-soaked homeless people was felt on the stairs, but we gave it a chance. The floors are sticky in the hall, napkins are lying around, traces of spilled drinks. The tables are dirty. It was very unpleasant to sit. And this is practically with an empty hall!
Well, the fact that the photos of the goods in the self-service terminal do not coincide with reality at all is another point of disappointment.
Some strips tasted like musty butter, while in the basket they even lay in a separate compartment, that is, it is clear that they were fried either a long time ago or in very old oil.
Horror, there are no queues, but there is no cashier either.I waited for the cashier and ordered. The burger was ready in three minutes, but there was no one to serve it, so I waited another 10 minutes for the order to be given.
06.11.2024 terrible service. There are about 30 orders on the scoreboard, and the speed of work leaves much to be desired. And the staff somehow doesn't really want to fix the situation.
The long wait has already been an hour and my order has not been returned, they said that the staff are not experienced!!! Terrible service, they just stand there and don't work.
The order in the "ready" department appeared on the screen, and then disappeared altogether. After 10 minutes, it turned out that the order was not ready at all and we had to wait another 10 minutes
I didn't like it at all, we waited a very long time for the order, although there were almost no people. The potatoes were terribly salted, it was not possible to eat (it was a pity they took them with them, they did not try it right away), the rest tasted standard, but after eating all evening I felt bad
In the evenings, the Chinese come running, waiting for an order for an hour or more, the chicken is constantly raw, the toilets are full of pregnancy tests, they are rarely cleaned there,
A complete hole. There are no people in the room, they say to wait 18 minutes for the order. It cannot be replaced or canceled, there is no cashier at the cashier itself.
In many restaurants there was a CFS. I liked it the most in yours! And your schefburger is just perfect!!! And bytes-there probably aren't any like you in more than one restaurant. Well done!
Today, the most beautiful Girl Aigul(?) worked for the issue, unfortunately I did not remember the name, but I want to express my great gratitude to her, she is a wonderful worker and a person with a capital letter 🫶🏻
Disgusting attitude towards visitors, they came in half an hour before closing, they wanted to order through the terminal, because there was no one at the checkout. A girl was standing at the terminal, apparently completing her shift (at 22:30!!!) and with a very arrogant expression on her face, she said that it was no longer possible to order like that and began to poke the settings right in front of her face (although she had been standing behind the next one before). I understand that everyone wants to get home as soon as possible and all that, but it was very rude and disgusting.
You always have to wait for an order for a very long time with a small workload. I've been standing in line for 15 minutes now. During this time, 2 orders were given. And so regularly.
There is a very long wait for orders, as in all KFC. The employer apparently spares money for employees and 1-2 people on shift in many restaurants of the chain
The waiting time is the average on the network, the staff is on the C grade in politeness, cleanliness....they don't know such a word in principle. At the entrance to the institution, you are afraid not to leave barefoot, shoes stick to superglue on the stairs, just shit on the terrace, I sat there for 1.5 hours yesterday, during this time the employee changed the garbage bag only in the garbage container, and what was happening on the floor all over the terrace did not bother anyone. The birds have defecated all the tables, no one is wiping anything....disgusting
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Марта Жебровская
Level 5 Local Expert
May 28, 2024
The most terrible restaurant of all the kfs I've been to.
The first is the toilets.There were three separate booths, one of which was closed, and the queue was huge.
The second is homeless people, yes they have a hard time, there is nowhere to go to the toilet and so on, but the fact remains that people have paid money, want to have a good time, but should enjoy such an excellent atmosphere)))
Third, as everyone knows, carbonated drinks are made independently by mixing concentrate with carbonated water.We ordered a coke-it's bitter!!!!!!!!!!!they asked to redo it-it was so bitter (which was generally logical, because they do everything from one container.
It's terrible!!!!!It's dirty!!!!It's just disgusting, and against the background of all of the above, my appetite has already disappeared
The date of visiting this wonderful institution is 05/28/2024
Unexpectedly low level of service for this network. The person in front of me was asked to change the composition of the order because they could not complete it. I ordered wings, but there was an assortment of everything in the box (wings, legs), the quantity also did not match. We cooked for a very long time, we didn't even have enough time to file a claim on the configuration of my order. I will try not to go there in the future.
The place is, of course, a buzz, but sometimes, especially in the evening, it is problematic to find a place to sit down, but fortunately the turnover of people here is large, sat - ate - left, so you do not have to wait long
Now, in winter, it is beautiful to sit near the windows, which are decorated with Christmas lights and from which a pleasant panorama of the evening city opens
The food is cooked quickly, there is nothing much to say, chicken and chicken, I like the 2 + 1 promotion (who understood, he understood)
According to the nuances: due to the large flow of people, the staff does not always have time to empty the bins, and therefore, there is some problem with the disposal of garbage from the tray, but this is not a minus, it's just a consequence of the fast food establishment
5 stars, I recommend
The burger was cold. And the poor cleaner couldn't cope with the flow of water, because the snow was melting outside, and inside, trash, indoors, you can slip. Find the staff, add a person to help.
Not a bad place. The kitchen is +-, because sometimes the temperature of the dish is lame, and the cleanliness in the institution. Windows for example. It is not immediately possible to notice that someone spilled a cocktail on the stairs. There is not much space inside, but, on the whole, not bad.
An unpleasant point of this institution.
I have been waiting for orders for a very long time, despite the fact that there are few people in the queue.
Always dirty and sticky floors.
Sauce is very little added to burgers (although there are much more of them at other points).
Unfortunately, the staff does not know anything about politeness...
Waiting for an order for 25 minutes is not normal for fast food(
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Pink_doodles
Level 9 Local Expert
April 21, 2024
I don't understand what's wrong with the employees, why are they the slowest here?! While 7 orders were frozen in the kitchen, the cashier counted the customer's coins for the third time. Well, I was moving them very slowly. I already thought that she was not responsible for the orders, since after the service she managed to exchange a few phrases with the cleaner. But no, it turned out that she just didn't care about the customers..
Because of her slowness, my burger got cold ☹️
PS I love your chicken ♥️