KFC
308 reviews
October 10
The best KFS institution I've been to. Very friendly staff who always understands and prompts. Also, what is very pleasing is the cleanliness, which is not present in all establishments. The food is delicious, everything is always enough
See original · Русский
August 14
It's just terrible. I had a better opinion of this institution.
I'm writing right from the spot, so to speak.
About everything in order
1) There should have been a sprite with vanilla syrup in the order, and a cola of 0.8. As a result, 4 cups were given out: 0.8 is not available, 2 and one sprite were given, but an extremely "smart" employee punched an additional cola and added syrup to it, which should have been in the sprite.
2) the burger killed to death (I'll attach a photo). I ordered a Junior cheeseburger, and as a result I got this something. Half of the ingredients are missing, the bun feels like it has already been chewed before me and in addition it is also burnt, because you can see the fumes at the top.
3) potatoes are just stone. Not only is it cold, and it feels like it is not the first freshness and has been lying for several days, so in addition it is also absolutely tasteless, even with sauce it is impossible to eat.
4) everything in the order was really cold. I was waiting for an order - it's not clear why, because it's not visible that at least something was being prepared here.
See original · Русский
3
1
September 20
It's very bad.
I ordered on Friday, there were a lot of orders in the kitchen, I understand, I waited my turn.
While I was waiting, I listened to the or from the kitchen and incomprehensible misunderstandings on the part of the staff.
When they made my order, they said among themselves that the cola was running out.
I want to pick up my order, but I only see the backs. But come on. I shrug my shoulders, check the receipts, the order seems to be mine.
Next, I'm greeted by a tasteless potato with a hair..
The drink was just carbonated water with a hint of Cola.
Well, the burger.. more or less, but not everything is so beautiful. Maybe against the background of terrible potatoes and Cola.
I'm ordering here for the last time.
See original · Русский
July 19
Excellent staff, friendly. Everything is at the highest level. We go there every time. Everything is neat, clean, fast and most importantly delicious.
See original · Русский
2
2
October 5
The most terrible restaurant.
Let's start with the service.
The service is simply disgusting. The average wait for an order is about 25-30 minutes, and there was such a thing that one burger and potatoes were expected for almost an hour. When you ask the staff what's wrong with the story and why it took so long, they refer to a large number of orders, while in a nearby restaurant, the order board is three times larger and orders are given in 5-10 minutes on average. They communicate as if you are not a customer of their eatery, but came to their house.
Online order.
This option does not work in this restaurant, you know, even if you have made an online order, you will still be waiting at the counter for exactly 30 minutes. It has been tested on personal experience more than once.
Meal.
The food is just disgusting. Potatoes... it would seem that you can spoil this dish, but no - in this restaurant it is possible to spoil everything and even potatoes. The dishes are served, most often cold.
Guide.
Nobody cares about complaints in this restaurant.
And even when calling the hotline, complaints do not reach the management. I filed a complaint, they promised to call me back during the day, so no one called back even for 3 days.
The staff sees that you are standing at the counter and does not even approach, just stands with your back and walks past. In the restaurant itself, there is a sign with a phone number if there are any complaints, when you call, they will not even listen to you until the end, and at the end they will also hang up the phone.
In this restaurant, you can be fed only with requests for "minute" waits, cold and disgusting food.
Well, if it so happens that you got into this hangout and made an order there, carefully review whether everything was put to you, since you do not report sauce, potatoes or something else, here too, the rules are normal.
See original · Русский
2
July 19
Good establishment, top-level service. The food is always delicious, the staff is polite. I often go there and I really like everything. I recommend it!
See original · Русский
1
1
September 8
Cool KFS, the dishes are delicious, always warm and full of flavor. There is a slight problem with the waiting time, but it is not critical, the maximum waiting time is 25 minutes.
See original · Русский
1
September 7
Spoiled mood , the tables in front of the restaurant are dirty like in a street eatery , they waited for the order — they give it in a bag , then 2 more glasses in and hello ... I say on the spot , in the hall the order , and in response with my back to me : " we don 't have trays " , I cover and ... hello — a fork , for a soft ice cream , let 's go change , again — we don 't have spoons , eat with a fork ! Then one employee just started talking to another guest, ignoring me, some untidy guy with dirty hands came out and said eat with a fork, everyone does that, another one came out to the request of the complaint book and found a tray and a spoon. The Schefburger is spicy without cucumber and onion, crumpled, cold (!) and dry! Half of the sauce and salad , finely chopped , remained on the paper . The potatoes are cold too . Thanks for the ruined expectations. I will not go myself and I do not advise others!
See original · Русский
1
June 5
It's not the first time we've visited this place, and every time it's the same problem. The order is made for half an hour or longer instead of 5-10 minutes. Staff is not particularly friendly, manages to talk while not doing their job. It's also not the first time they don't put sauce, they didn't put a twister once, and now they didn't put a fork in the rice bowl order, although it was in the order and on the receipt. VERY UNHAPPY!!!
See original · Русский
4
September 15
Another flawed point, the KFC has many good establishments, but alas, this does not apply to them. What's wrong with that? Let's start with the fact that the cashier said that there was no way to enter coupons at the checkout, and even told me about the absence of a 3 promotion at the price of 2 (at another point on the same day it was valid), okay, not fatal. Further more, twister and aitwister were barely "alive", as if they had only been slightly warmed up, the potatoes were also barely warm. As a result: absolutely spoiled impressions.
See original · Русский
2
1
October 6
I've never been to KFC, the first time we ordered 2 combos for three and made 3 out of 6 burgers, but I went over and asked and they were finished (I had to wait another 10 minutes). The second time we came and ordered a basket, all chicken products are called spicy, but in fact only the wings were sharp. The potatoes are the worst of all the nets (small as straw and one was over-salted), the prices are biting. You can go 1-2 times.
See original · Русский
August 13
08/12.24 I went in at about 21:40 and made an order with a friend for chicken wings and a spicy burger. When I opened the burger, I immediately noticed something wrong, in short, they deceived me, inside of all that was there were three slices of pickled cucumber, fillet and sauce, the rest was missing. It wouldn't matter if I ordered a burger for 3 rubles, but when you take it for 7 rubles and they throw you a bun and fillet with sauce, well, it's some kind of joke. I'm waiting for a response from the manager here, if I don't get it. I will come and write a complaint.
Receipt No. 219
See original · Русский
3
1
October 12
We were at this institution on 12.10. When we ordered, there were still a few orders for cooking. As a result, we waited about 40 minutes for our order. They did not apologize for the long wait, they did not say anything in principle. And the staff looks as lost as possible, as if everyone was forced to work together for the first time today. There is no question about the quality of food.
See original · Русский
May 9
The service was disappointing. We ordered two spicy shefburgers, put two regular ones, one did not add the bacon that was in the receipt. We collected the order with us, although we asked for it on the spot. In addition, the order was expected for about 30 minutes, no napkins were placed for the order. I would like the administration to control the work of its employees!
See original · Русский
3
August 19
Today, 08/19/2024, I visited this point of the KFS. I would like to express my gratitude to the girl named Ulyana for her efficiency and ability to get out of any situation! I wish you success!
See original · Русский
1
June 14
Apparently, financially everything is sad for this "institution", or a very effective manager manages it, because I don't understand what the hell the taste got worse, then the size of the wings became smaller (as if they started buying small and cheap ones), and then their far from the most delicious sauces became mandatory.
See original · Русский
3
October 21
Today I visited this institution , I waited for the order for 30 minutes
In addition to burgers , I took the original basket , which did not have potatoes , took it to take away and noticed only at home . The burgers have a hard bun , dry .It gets worse and worse with each visit
See original · Русский
August 16
With all my desire, I just can't say anything bad about the chicken - no matter who cooked it, no matter how it was cooked, no matter where it was cooked - it's simply not possible to spoil the product! Even KFC failed!
See original · Русский
August 19
I waited for an order of 2 cheeseburgers for 25 minutes, provided that they were initially ready. There is 1 small piece of meat in a cheeseburger, half of the burger is just a bun. The rest of the ingredients were also scarce. It is more expensive to go to this KFS for yourself-it is easier to get to the KFS in the center and get a faster and tastier order.
18.08.2024.
See original · Русский
3
1
May 21
If you want to come in around 11:00, then be prepared to wait a very long time!!!! Order: coffee and Cheeseburger alone, only it was made for 9 minutes!!! There were no more orders.How??? The staff is mute!!! The coffee is mediocre...
See original · Русский
3
1
August 20
They didn't put my French fries with the customers, they didn't talk well and weren't polite, they didn't taste good, it was too spicy and the burger was all wet, this is one disappointment
See original · Русский
4
March 9
I really like to go there, but there are a number of problems that slightly affect the desire to come there. an example of this is the extraordinary number of people, which accounts for a minimum of workers, which may cause a couple to have an incident with a shortage of sauce, or a straw, as an example.
otherwise, this institution meets all quality standards
See original · Русский
September 16
Disgusting service, poor customer orientation. We waited for 20 minutes for the order to be accepted, in the end we were told that we had to wait 40 minutes and many items were out of stock.
See original · Русский
1
1
June 10
The fast food establishment justifies the quality of the dishes, of course, it happened that they would not report the side dish, but they do it smartly
See original · Русский
2
September 11
The service is below zero. The staff doesn't seem to want to work. They do everything on the dump.
I've been waiting for measurements for a long time. And the situation repeats itself every time
See original · Русский
June 11
It's terrible, especially at lunchtime, there are no trays all the time, French fries are cold as usual. I had lunch here last time
See original · Русский
3
July 16
While I was waiting for a promotional order, I went to the transition, bought a chicken from my grandmother, cooked, ate and returned to wait for the order further. 0 out of 10
See original · Русский
3
September 30
The waiting time is always huge, there are a lot of orders, and the staff moves a little. Orders are collected incorrectly in 90% of cases.
See original · Русский
1
October 8
Kiosks do not work correctly, they knock out errors, the service is terrible, there is a queue and there is no one at the checkout. They cook for a very long time!
See original · Русский
May 7
The wings are super, the wipes are wet for the money, when everything is included in the Moscow time and sauces are priced 2+1, there are no toothpicks.
See original · Русский
February 21
I was just great with my sister and my brother, delicious with dad and mom, I advise everyone French fries are great and promotions
See original · Русский
2
January 9
On January 9, at the MOMO shopping center, the guy, the manager, took the order, asked for a cheeseburger without onions 2 times, as a result, they put it with onions and only then noticed on the receipt that he also added a slice of cheese for a ruble, without asking if we wanted it, bully)) P.S. when we stood at the checkout and ready We had to make an order, no one came up for 7 minutes, everything was in parallel
See original · Русский
4
2
August 9, 2023
KFC на Партизанском проспекте - популярное место для любителей фаст-фуда. Вкусные куриные блюда и закуски. Стандартное обслуживание и атмосфера. Оценка: 3 звезды.
1
3
August 29
We ordered a combo on coupon 1796 2 cheeseburgers 2 potatoes 2 sauces and 2 Cokes
The result: ice is only in 1 stake, although 2 were selected
See original · Русский
May 22
Of all the KFS where there has been so far the lowest quality of service and the food itself
See original · Русский
3
July 15, 2023
Мне лично из трио Макдональдс, Бургер Кинг и КФС последний нравится меньше всего. Тут своя тематика и свои блюда, они отличаются и тоже по своему вкусные, но бургеры к примеру мне не понравились. Крылья - ок, но я ел острые, возможно можно попросить что бы были менее острые, точно я не знаю.
2
July 11
It's just a caper! Waiting 40 minutes for an order is already too much! 40!! Minutes!! And the order is not ready yet!!!
Fast food?
See original · Русский
4
August 18, 2023
Заказывала сегодня (18.08.2023) в KFC в ТЦ Момо Шефбургер Джуниор острый, стандартную картошку и соус барбекю. Брала навынос и торопилась, поэтому и не проверила заказ, когда назвали мой номер и поставили пакет на зону выдачи. Да и в голову даже не пришло, что что-то может быть не так, потому что раньше вопросов не возникало. Пришла домой, картошки нет. 5 рублей всего, но всё равно обидно.
3
July 23
The food, the service, everything is very good and delicious
See original · Русский
1
1
October 21
Check with yourself. We took a family combo, at home we saw that there were no nuggets. They were upset.
See original · Русский
July 15
I liked everything.
The order was given quickly, the chicken is delicious
See original · Русский
July 20
Good service and courteous staff. Feedback from Nadyusha ❤
See original · Русский
1
1
November 22, 2023
The place for some reason has deteriorated (well, or so it seems to me) used to be taken here often, but lately they forget to put something in the order (the last time there was a longer), the rolls in burgers can be dry that you can hammer nails, in general, you need to check everything carefully.
See original · Русский
2
2
August 14
We cooked 2 burgers and a drink in 16 minutes,
forgot to give a straw and napkins, the tables were not cleaned.
See original · Русский
April 11
The terminal freezes, self-service and has withdrawn the payment and has not printed the order receipt.
Two does not respond to touch at all.
The money was returned, but we lost a lot of time.
See original · Русский
2
1
April 7
Taking into account the fact that initially there were few orders, the staff worked slowly and as a result we waited 20 minutes for an order to be collected for three positions, also forgetting to put one of them
See original · Русский
1
July 25, 2023
Не фанат данного заведения, но решил все таки дать ему шанс, поскольку в алми все очень даже хорошо. Но здесь я долго ожидал заказ, забыли соус и при этом все было холодное, хотя ждал я прилично.
Я бы понял, если бы был горячий зал, но и не особо людно было, по крайней мере у них)
2
1
July 1, 2023
Норм дровишек в топку закинуть. Кура - наше всё. Но людей на смене явно не хватает . Долго готовят заказы. Не успевают. И еще пивас продают. Но когда он по акции (пивас)- его пить невозможно. Это не пивас а вода с противным вкусом. Я чуть пить не бросил после таких акций 2+1. 2 бокала сквозь слёзы выпил. Третий даже не трогал. Было это прошлой осенью.
1
March 30
The quality of service is very poor. I waited for the order for exactly 40 minutes, the French fries are not finished, you can feel sick, the drink is very warm, although it should be cold
See original · Русский
3
1
January 18, 2023
Посетили 15.01 (вск) около 13 часов. Всего 1 касса обслуживания для наличной оплаты. Очередь, как в антракте в театральный WC. Отстояв с 2-мя детьми 20 мин в очереди, слышу от кассира: "Ожидание заказа порядка 20 мин, будете ждать?" 40 мин до решения и до получения заказа? Реально? В Мишленовских ресторанах быстрее заказ продают, чем в фаст-фуде.
Ну, как так?! Менеджеру на принтере листик распечатать со временем ожидания заказа и у выдачи повесить - интеллекта не хватило? Чтобы люди сразу видели и прикидывали перспективы в выходной день с детьми. Развернулись и разочарованные ушли в McD за биг-тести. Через 30 сек. сидели с бургерами. Но разочарование не исчезло - обидно было за убитое время и не полученную, но желанную курочку. Получается, кто-то может сделать качественное обслуживание, а кто-то не очень... Жаль. Всегда предпочитала KFC. Впервые такое разочарование.
3
1