I've been waiting for an order for 25 minutes and still don't have time to write a review. Once there was raw chicken in a burger, now the staff is working slowly
A good point. Just teach the staff how to cook and not keep French fries and meat products heated. Sometimes the potatoes are sluggish, and the legs are the color of oak bojaki, although freshly cooked ones are always light.
I visited KFC at the Crystal Mall. The first location of the food court is good. You come, you have a choice. But in the case of Crystal, the choice is not great, only KFC and some kind of shawarma really weighs a sign about the discovery of something else. So KFC is ok. However, the beer was warm in the first order. And now there is a special offer when buying a bucket, you are offered to buy a bucket for 6 rubles. Which is subsequently given a 30% discount. But you need to come with this bucket. This is certainly a tin. The order sign is not working and you need to announce the order number. Yeah, you can lose your voice in a whole shift.
The first KFC in Gomel!
Everything is like in all KFC - delicious chicken in a branded version))
Located on the second floor of the new mall CRYSTAL in the food court area. There are a lot of people, orders are given in different ways, some in a couple of minutes, and some had to wait 20 minutes.... I hope the long wait is a temporary problem. And so everything is fine, another KFC on Sovetskaya Street should open soon. 😊
It's amazing that I hear and read so many negative reviews, but people still go)
It is understandable, there is not much choice in our establishments.
Compared to the same Burger King, KFC lags far behind. Both in terms of quality and service. My son loves it, sometimes we come in. His favorites: ice cream with French fries (exactly together). And every time they don't put something in. Then one napkin, then bacon, added separately, for 50 kopecks.No, then there are no spoons to eat ice cream. It's not good. I think it's not worth talking about expectation / reality, everyone saw everything for themselves ...
And it's expensive, even despite the coupons =/
We made an order and waited a long time, it turns out that it was not prepared at all, they came up and asked in the end, when they made an order, they did not report one position, they returned to us and gave us what they did not report.
The French fries were drizzled with a strange sauce and sprinkled with caramelized onions... why is not clear ... the potatoes had to be thrown out altogether because of this.
I really liked it there, there is a lot of spacious space, the only thing that a small staff of employees was at the time of my visit. I had to wait a long time for someone to come up and take the order . In general, I advise you to visit this institution.
KFC — it's KFC everywhere. :)
This was the first one in our city, the excitement did not subside for a long time. The food court is large, the supplier of chicken is a local producer. Not once in a while, of course. It happens that the chicken is too fat, and the oil drips. Sometimes the potatoes are barely warm, not at all salty and not crispy. And it happens that everything is hot, tasty and in moderation.
Sometimes they forget to give out a drink, but antibacterial napkins should be given out for free at such a time.
But the employees, of course, are heroes, they experience such surges and tear off their voices...
I am writing a negative review as a last resort, I have been here three times, and each time I wait for my order for more than 20 minutes!!!! There are not many people here, there are enough staff to provide 3 strips and cheese sauce, definitely not in 20 minutes!!!!!!It'S just AWFUL!
The staff at the opening was not attentive and polite, but after the staff was replaced and the establishment changed, as did my opinion.
Very polite and attentive girls who take and give orders, cook quickly (less than 5 minutes have passed since they gave the order), very tasty.
Ordered on May 14 with home delivery. We ordered for the whole family, my husband is a lover of spicy food, me and the children are not. My husband ordered a spicy basket. We took cheeseburgers NOT SPICY for ourselves and the children!!! As a result, the children did not eat, and neither did I.The chicken in the cheeseburger is salty, it is not possible to eat it dry. Money is wasted, everyone except her husband is hungry. Two days ago, I personally went to the KFC on Sovetskaya Street, ordered a shefburger (like), the children and I ate and everyone was satisfied. And this time the horror is terrible!!!!
In fact, it's very nice to have KFC. I like everything, though they don't top up the drinks, because they take the glass away ahead of time. They don't care, but I don't. And the order needs to wait, I think this is new for Gomel, so it will pass
In the Crystal shopping center, when ordering for the "2 for 3p." promotion, the cashier in the receipt of the full order (apparently calculated as usual for the fact that the buyer will not pay attention) punched a cheeseburger separately and a drink separately in the amount of 5.50. After clarifying why this is so, she explained that we did not formulate the order correctly. It is necessary to pronounce exactly as indicated in the advertisement. I.e., you order a promotional product, but you receive it at the usual cost?! The quality of service is excellent👎
They cook well, the food is edible, it happens sometimes for a long time, but it is not always served quickly as a rule. It's expensive for money, I wanted a little cheaper.
The staff is one at a time. Sometimes very polite sometimes boors
The rolls are prepared in advance and given away already lying ( I asked for a loaf without onions because I was allergic, they just took the onion out of the lying loaf and gave it to me ) rolls too , once at a time , sometimes a lot of filling and sauce and sometimes even some kind of horror
The worst kfs that I've seen, you need to wait for an order for 5 hours, for that kind of money you can eat in a normal restaurant, I won't go anymore!!!!!!
Burgers are delicious, constant promotions that can not but please. Of the disadvantages, the hall is not always clean. Sometimes the tables are very dirty, but there is no cleaning lady.
The service was refused due to the lack of a mask in the absence of a mandatory mask regime in the city. Also, some of the staff wore a mask on their chin! Then what is the logic?! The staff, working at the cash register, is distracted by a mobile phone. The screen does not display ready and preparing orders, when there is noise in the hall, you need to listen to what is shouted at the checkout.
As I understand it, you can't expect decent service in our city! Three times in a row, instead of 9 strips, they put 8. Apparently, there are serious problems with mathematics. I made an order for a cheeseburger + bacon for 50 kopecks and asked to add it. The cheeseburger is cold and dead, from the word absolutely and bacon is something. Photo attached))))) an employee of the KFS convincingly assured me that this is how much they put bacon for 50 kopecks. This is a failure! I will finish my trips to this institution.
They took ice cream and sharp wings, portions of ice cream are small even in large glasses, competitors near the department store definitely have more, the wings are delicious but too small, the order was given quickly
Convenient, fast, inexpensive, it's a pity for the boy who has to shout about the order, he will soon tear his throat out. Clean, neat, tasty and a lot.
It was 1 time on September 1st. I didn't like it terribly. The queue is huge. It moves extremely slowly. The staff messed up with the issue. There are no seats at the tables. I won't walk anymore.
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Мышkа
Level 11 Local Expert
February 2, 2022
The only one of the three KFC in Gomel, which I would like to return to. Clean tables, not overflowing dumpsters, quick delivery of orders. Once, however, Cola was poured instead of Sprite, but it was immediately replaced