There's a difference, right? Even here, in the reviews with photos, the ice cream is 3/4 full, right there - it's good if half. I went to the administrator to find out why, they replied that the weight was 130 grams. I asked why it wasn't written anywhere about it - they said call Moscow.Neither at the kiosk nor at the stand with the issuance of orders - there is nothing about 130 grams, how should I find out when buying a product? And I don't carry scales with me either. I wrote a complaint in the book, I will wait for an answer, if it does not suit me, I will continue to find out through the services why there is such strict weight control in stores, and here such "sloppiness". Next time the bottom will be smeared, they will say that 20 grams of ice cream is required, we don't know anything, call Moscow
The location is very good, there are shops and a market and several educational institutions nearby, but there is very little space inside. It is not possible for everyone to sit. Sometimes orders are missed and you have to wait a long time, but at least well done that in such cases they offer bonuses
The KFS on Sovetskaya Street, in its first year of operation, was excellent. The food was fresh and crisp. I had to wait, but it was worth it. Currently, no institution is worthy of 5 stars. As for this particular CFS. Recently, they have begun to over-salt the breading, it is already impossible to eat. I would give 3 stars for that... I hope the extra salt will be removed from the breading (M.B. already🤷).
It's a complete disgrace. We stood at the cash register for several minutes, no one came up, given that the employees were actively doing the kind of work, 3 people for the entire rYstoran. After that, the toys that were put down were not reported. The faucet is not working in the toilet. Wash your hands. The readiness monitor is not working. We also waited for 2 burgers and 2 fries to be ready for 20 minutes. In the burger king, when loading orders 40-50, wait 30 minutes. And here are 2 orders and 20 minutes . There was practically no one in the hall . It is not surprising.
I'm not going to this miserable place anymore.
Either the staff is overloaded and therefore tired, or the people themselves are not very qualified. In fact, the location is convenient, the infrastructure, etc., but purely because of the staff, I would not go here anymore.
Not a bad catering point. A popular place, lots of visitors. You can order takeaway food. They cook well. The staff is young, polite, and I work fast. There are Neighbors near the store. There are several parking lots where there are always free spaces. There is a public transport stop nearby.
I bought two types of ice cream! They differed only in a handful of balls! I didn't understand the difference in price at all. It would be better to take it cheaper. I would like more portions and more caramel. Of course, there is not enough filling.
This is the second time in this institution and again it disappoints me. I make an online order by a certain time, I arrive 5 minutes earlier, the order is cold, I didn't have the time and energy to tell the seller something. The tables are dirty, there are pieces of food lying around. If you want to eat cold potatoes and chicken, and even in the mud, then you are welcome to this place!
We were at this place tonight and were very upset. The orders were strips, and they were not clear what they looked like, it was only clear that the oil had not changed since the days of the witch hunt. And the sizes of the strips were frankly very small and did not seem to be fresh. Please take action and deal with this situation.
We decided to try the barbecue boxmaster.. I didn't like it at all, the 1st was too salty, the 2nd was not convenient to eat from this box at all, plus a specific smell from the same cardboard, which remained on the tasteless flatbread,
And so the usual fast cafe
I came to your establishment on the eve of that meal. there is no service, basic human needs for catering restaurants are not closed. the toilet is dirty, there are no toothpicks and wet wipes for you. They didn't sell me the sauce without potatoes. It's a shame. It's a shame.
A pretty good point, there is an analogue of "mac-auto" and charging inside, a rather pleasant minimalist atmosphere inside, of the minuses, not always fresh food and a small number of places for visitors, but considering that they don't go there very often, this is enough, in general, it will be fine to go sit with friends
Everything is delicious, but there is one thing... The second time the order is not served, the first time the sauces, the second time the burger. Therefore, I advise you, if the order is large, check if everything is put in. And then you come home and something is missing, it's not pleasant ((((
The service is at zero, the staff is boorish, the waiting time is long - up to an hour somewhere, a terrible place.. We have already contacted the administrators twice and no action has been taken! Ugh.. don't be lazy and go to any other KFC place, but not here!
The waiting time is killing me. I ordered twice through the app, I arrive at the set time, the first time I had to wait another half hour, and the second time I arrived 10 minutes earlier, the order is ready (there is nothing worse than cold fries).
Everything is at the highest level! Always friendly, courteous staff, answer all questions. The restaurant is clean, the food is delicious! We go with our family every weekend ♥️ Thank you for your good work!!!!
A wonderful fast food restaurant with a delicious and affordable range of fast food.There are a lot of promotions, the service is really fast, the staff is polite and friendly.
A pleasant place, they cook quickly and tasty. Not one of the cheapest fast foods, if you visit here, then for nuggets / legs / wings (of course, because KFS mainly deals with chicken dishes and for good reason). The hall is not big, but not too small either.
It's a very strange place, I don't understand where such a stir comes from, the only option here is to take something, so it's in the campaign. Because the food itself is not good, and for the price they ask.
The place is almost always dirty, the only trash can is always full. The kitchen probably depends more on the shift, sometimes they give cold food or slightly warmed up. But, it's delicious!
A fast food restaurant. Polite staff. A wide range of products. A large hall. Young people like it. The minus is the smell, which is probably in all KFC
It 's a terrible place!the administrator spits on the customers!They brought a warm coke and a raw kortoshka !!! I rarely go there and exclude the field from my life altogether
Here Yandex asks me: "how do you like kfc". Well, sooooo bad. Firstly, it is unclear, especially in comparison with similar institutions. Untidy, especially in the sanitary part. The most important thing is that both in this and in the restaurant on Sovetskaya Street they do not put cheese in burgers and twisters... It's called a chickenburger, and there's no cheese. I didn't even immediately understand what was the matter, my son prompted me. About vegetables, I don't say anything at all - it's not even saving... but I will come on purpose and make a "test purchase". They will redo it for me and, I believe, for everyone present. I don't think that such coincidences in different places and with a big time difference are just for me.
I've been there a couple of times. The prices are pleasant, clean room and tables. Friendly staff at the checkout. The food is delicious. Would I go there again? Yes, absolutely.
На машине делал заказ - два бургера и фри. Окно оплаты не работало, оплата производилась в окне выдачи заказа. Заказ выдавали на парковке для ожидания заказа (вместимость на две машины, третья если станет, то перекроет движение для остальных) В итоге один бургер не положили. Отстоял 5 минут. При мне принимали заказ с другого авто, видя, что я стою и звоню в звонок и стучу в окно. В результате проверили пакет, чек и быстро принесли недостачу, хотя готовность всего заказа приходилось ждать. Сервисом остался пока недоволен, заеду как-нибудь ещё. Еда как еда, не пережареная и не сухая.
1
Show business's response
Д
Дарья З.
Level 3 Local Expert
August 18
Today we were in this institution, made an order, two Combos with shefburgers, waited for 30-40 minutes, with our order, then it was ready, then not, everyone who ordered after us (5-10 orders) received everything, although the orders were large, they forgot about us altogether and removed from the scoreboard in the first 10 minutes after ordering
They asked where the order was, they didn't really answer us, they barely gave us anything, the potatoes were completely salted, the burgers all fell apart, it's unclear what!
KFC Auto - Always check the order and save the receipt! Very often they do not last long. Once we ordered an L-basket and got an M. They returned and exchanged it. Today, coupon 1767 turned out to be without potatoes.. They did not return.
The terrible service was two times after the first I decided to give a second chance but not 1 or 2 times I did not like it
For the 1st time, we received cold burgers in the order
2 times our order was prepared but they didn't even inform us about it and when they came up and asked, they also cheated on us
The service is unsatisfactory
Even in zabegailovka the most ordinary napkins on the table or offer
Smeared in ketchup, I had to get up and go ask for one, I asked for another one.For such money, they could not be stingy and not save on visitors to the institution
I will never go there again
The service staff is absent from the word at ALL
So-so canteen, not like in our village in the farm. There is no borscht, there are no purees with sausages, rolls without poppy seeds, cutlets without pasta and in the rolls - everything is confused. Also with chicken - deception ordered wings and put hangers. The legs are indicated to be chicken , but they were given chicken and cockerel mixed in.
We were in this place, so the food was cold, in addition to meat, we decided to add hair to the Sanders box, we mixed up the orders. The flow of people was minimal. Be careful.
Junior doner or junior roll is such a thing.They brought a piece of poorly wrapped pita bread, which is also empty at the edges, the pita itself tastes like this, only garlic sauce is felt.
Every time I visited this institution with my family, there were enough places. I don't see much point in writing something about the kitchen, since everything is for an amateur.
To sum up: if you need a quick snack, then go there.
Every time I visit this place, the size of the chicken is getting smaller and smaller. Nuggets will soon become like peas. I would like to somehow control this issue, and not to sell it.
There is not enough space, no matter how I enter the queues are huge, the order is prepared quickly, it's just that the place itself is small. But in general, everything is fine.
As in all the traditions of the KFS. A diner, a shot glass, no taste, no pleasant.
Ordering from a car, you do not save time! The food doesn 't match . Portion sizes are getting smaller and smaller every year! I'd rather have a snack at the Belorusneft gas station. But not there.
Решили посетить с детьми KFC ближе к дому, но нет нормального подъезда к заведению, стоянка далековато, зал маленький, но места были. И вот может руководство увидит мой отзыв по поводу сайта "ЗАЧЕМ ОСТАВЛЯЕТЕ НА САЙТЕ АКЦИИ, КОТОРЫЕ УЖЕ ДАВНО ЗАКОНЧИЛИСЬ???" Это не удобно, хочется зайти и сразу увидеть действующие акции, а не те, которые закончились месяц назад и более
И так посещал данное заведение не один раз и после последнего раза очень противоречивые выводы. Первый раз заказывал крылья, это было на второй день после открытия и акция на крылья 2 по цене одного. 1. При заказе аппарат не выдал чек, как оказалось это не единоразовая проблема и чек этот аппарат не выдавал мне никогда. Хорошо, на второй и последующие разы я к этому был готов и фотографировал номер заказа.
2. Ждал заказ минут 25-30 обидно но сбросил это на аврал первых дней. Кстати мой знакомы крылья ждал на 5 минут дольше меня.
3. Экран готовности заказа висит для красоты и номера заказа отображаемые на нем никак не соответствуют процессу приготовления и т.д.
В следующий раз все было точно так же за исключением лишь времени, заказ отдали за минут 10 максимум, что немного добавило балов.
В последний заход заказ состоял из чизбургеров и картошки. Готовили его 25 минут! Чек ожидаемо не выдал аппарат. Заказ какое-то время висел на экране потом пропал, после уточнения ответили, что заказ в работе. Ладно, ждём и наблюдаем за процессом. Люди по ту сторону стойки вообще не двигались, тараканы под дихлофосом веселее выглядят.
Так же интересен процесс выдачи заказа. Девушка замученным голосом пытается докричаться до посетителей, что заказ номер 237 готов, неудивительно, что она замучалась, экран ведь не выполняет своих функций. Подходишь говоришь, что это твой заказ и тебе его отдают просто веря на слово, ну а как ещё? Чек аппарат не научили выдавать.
В общем заведение званию "ресторан быстрого питания с мировым именем" не соответствует вообще ни разу!