Disgusting service. I waited for the order for 18 minutes with an empty hall, because the strips were not ready. And it smelled like a dirty rag all over the place
A very cool place, cozy, comfortable. The staff is friendly, if you have to wait for something, they warn you all the time and give you small gifts for waiting 😊😊😊
With an almost empty coffee room, on average you have to wait about 20 minutes. And they never warned about the increased waiting time, as they write in some comments. I live on the next street, so I visit here periodically, but only when there is an extra half hour to wait, and about the fact that they treat me with something as an apology, it is also not true written in the comments
The simplest standards are not followed, washing hands and putting on an apron in the kitchen
See original · Русский
1
1
Show business's response
Юрист
Level 13 Local Expert
August 29, 2022
I ordered 2 sets for 4p, it was the most opening, cooked in 20 minutes, and there were, as I call it, nuggets in the bun instead of cutlets, but that's okay. We didn't fight. Maybe they didn't have time to do it. They gave us a "-10%" card, I thought a nice bonus for waiting, but as it turned out, the next day, the discount card did not work for several days. Saying that this card was given yesterday, we were still given a discount and politely asked to return the discount card. Very unpleasant service! Across the street are Burger King and McDonald's, where the garage service is much higher! Choose according to your taste! I like your other points, but I definitely won't go to this one!
The waiting time for an order depends on the number of customers, but sometimes also on the mood of the chefs.
You can wait for 5 minutes, or you can wait for all 20, one for 1 pirazhok.
Sanitation in the bathroom is monitored for 6 minutes.
And so it's very good, the hall is clean and the cashiers are nice
The new restaurant, however, like the whole chain, has a disgusting toilet. It's dirty, it's just awful. Apparently, they do not have separate cleaners of the premises and this is sad from the word at all.
On the plus side: the food, as always, is delicious, and there is a room with snacks where you can eat quietly.
We ordered two cheeseburgers and ice cream when there were almost no people. We waited for the order for 15 minutes, then it was knocked out that it was ready. They came to pick it up, but they said that they had knocked it out by mistake, and after that they waited for some more time until the order was brought. The burgers were assembled terribly, fell apart, crumpled, and packed very unreliably. The ice cream melted by chance while these Burgers were being prepared.
They make an order slowly, even if there are almost no people, they often give everything a little cold, the potatoes often seem to be burnt and not tasty. I'm not talking about the toilet at all. It is always a complete horror, as if it is cleaned once every couple of days
It's a small staff, but they handle so many people very quickly. Honestly, it's a very small room, if you sit down at a table, there's practically a person standing over you to pick up a takeaway order.
We arrived 20 minutes before closing time, we wanted to buy only burgers, to which the girl at the checkout said that they had nothing and could only offer us desserts, although she was obliged to serve us, even if we arrived 5 minutes before closing time.
Probably, the guys just decided that they didn't want to do anything else, and the working day was already over.
Therefore, be careful to come in the evening, in case they run out of everything again.
This is the worst KFC restaurant in Minsk. Disgusting and very long service, it is not indicated that something is not on sale and you have to wait in line and only at the checkout you are already confronted with the fact. It is better to go to other restaurants in the chain.
The most terrible CFS in the city. The chef ordered a burger with him. They gave away 20 minutes. Bitten - the chicken is dry. I looked closer - yesterday's heated chicken sole.
With this approach, why did you open this point at all?
We ordered 2 burgers and ice cream when there were almost no people. We waited for the order for 15 minutes, until it was knocked out that it was ready. And when they came to pick it up, they told us that they had knocked it out by mistake. After that, they waited for another 10 minutes, and this was when there were almost no people!!! As a result, they brought disgustingly folded and falling apart burgers and melted ice cream. I'm waiting for an apology.
See original
3
D
Dmitry R.
Level 12 Local Expert
September 7, 2024
They cook for a long time. Milkshakes and legs were waiting for 30 minutes
The restaurant is very sad. Orders are prepared for a very long time. Starting from 10 minutes to 45 minutes. Large orders do not report some products. The staff is always angry and not friendly!
The staff is good. But you've been waiting for your order forever!!! Nothing helps, I wrote in the book of complaints and suggestions, the administration of KFC does not respond . In general, in one word, a God - forsaken place !
There are almost no people at all. And it seemed that the order should be given in 5-10 minutes. But the staff is in no hurry, I waited 15 minutes for my order of bytes and cheeseburger from the word at all (
But this is a fast food restaurant
It's a long time to wait even for a small order!!! Even in the absence of a queue ... there is usually an average workload in the institution, there is almost always a place to sit)
Very often cold potatoes. We have to wait a long time for the order. Even when there are practically no visitors. The cashier is often absent and you have to wait for him
Unfortunately, I really did not like this restaurant. Or rather, the service. People have been waiting for orders for a sooo long time, as I had to. Employees rush back and forth. Who is busy with what(((
I only have a complaint about the monotony of the menu.
And the place specifically at the address is not bad.
By the standards of the year 2010, it is true, but what is, is.