Today, my son and I came to KFS, located in the Moscow shopping center, and looked for a convenient place to sit before issuing a warrant. Only then did I ask the terminal several times to issue a warrant and clean the table at our location. It took about 20 minutes before the food was ready, but I didn't listen to my request to tidy up the table. The order came, and I went again. We had to raise our voices so that we could now have a ready meal. A young man with a frown, who barely came out when his feet called many times, in an arrogant posture, as usual, walked across the barely greasy area with one wiping rag on everyone's table. Thanks to the people, I was upset that the profession is rolling, but I do not know how to properly serve the people.
In general, the kfc has gone bad, the chicken is dry-not tasty! There is always a taste of bitter butter!! We've given up kfc as a family for almost a year now since we haven't eaten KFC.
The service is disgusting. The order is being prepared for a very long time, the orders were marked on the scoreboard as ready, then they could not assemble normally for another 20 minutes.
When they opened, it was just great. And then, as always: turnover, staff is getting worse and worse... This does not concern the kitchen- only the service..
The scoreboard says that the order is ready, in fact, it has not yet begun to be prepared. You approach the delivery desk - you are ignored at first. Here is such a "wonderful" attitude to the guests of the city
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Н
Нуркен Н.
Level 13 Local Expert
July 30
It's a good location, but the disadvantage is that it's on the second floor. The food quality is tolerable. But somehow everything is sad and in decline. The staff is sluggish and lazy, the floors are dirty, the tables are somehow wiped, the cash register and the display do not work, you have to go through the terminal, which is not always convenient with weak eyesight. If you forgot your glasses, it's better to have a snack somewhere else.
It's just a mess. There is only one cash register, orders take a long time to wait, you can only take them with you due to "technical problems" When approaching the cash register to pick up your order, you are greeted by a sharp and familiar smell of the toilet, which is apparently very rarely cleaned. There were very few items available. There is a confusion with orders, the scoreboard shows that it is ready, and the order needs to wait another 15 minutes.
And the cherry on the cake forgot to put the sauce and the taste of the food barely reaches the average.
Chicken legs are great!!
I always take a basket!!
The order must be made through Info, but there is always an employee who will quickly help with the choice!!
I wanted to put a 5 star, but the taste has changed before it was delicious now it's not very much in 3 months everything has changed and they are still in a hurry or they can't cook
They don't work, just for show. A terrible branch. The wait is long, in the kitchen it's crazy. The cook is alone and sits on the phone and does not cook. They put the order ready right away , although in fact you will have to wait another 15 minutes , if not more
Self-service terminals do not work, there are always long queues, and the order readiness screen also does not work.There are no claims to the quality of the products, everything is fine
Located on the second floor of the Moscow shopping center, prices are the same as everywhere else in the city, in my opinion, we cook quickly, tasty and nutritious