The coolest KFC in Minsk, everything is always hot, delicious, everything is always fast. We love your wings, we've tried them in other places, you have the best taste.
Often something is not reported, then French fries, then a pie. Due to the fact that we don't eat at the food court, but take it home, we only discover there that something is missing. Very unpleasant surprises. I would like to receive the entire order, not only partially.
Recently, they have started to mess up a lot, even when there are few people. They gave out absolutely the wrong burgers several times. If there is a young intern (of whom there are always a lot, since there is a constant turnover), then at least. Napkins? Well, you'll get them if you're lucky. The same lottery with orders. Either a hellishly hot potato, or so cold that you can knock on the table with it. It's the same with burgers.
As corny as it may sound, it used to be better.
They categorically refused to punch the coupon at the checkout, they said only on their own at the self-service kiosk, while there was no queue for me, and then the employee continued to sit on the phone. The coupon had a cola of 0.33, in the end they gave 0.25, and the burger was cold, small things, but unpleasant
Wonderful service (fast, polite) Cooking chicken meat in crispy breading is of course the hobby of the institution. For many years (since 2000) and a huge variety of food not at home, I always choose KFC. Delicious, hearty food and there are no analogues.
This place left me with negative emotions.
1. long wait (20 minutes)
2. the fork, tube and napkins were not placed
3. There was a cold meal
4. Dirty tables.
I came to the KFS in the Diamond shopping center, saw a beautiful sign of Sanders fries, decided to order. Before ordering, I asked the cashier what kind of sauce is in this potato, because I don't like garlic. The cashier did not know the answer, and turned to the manager Ilya, to which he replied, "what difference does it make what sauce, it won't give you anything anyway, the sauce is called Sanders." How can you tell from this answer what the sauce is made of: sour cream, mayonnaise or some other kind? What does it include? No way!
After we took the order, we did not feel any delight from the potatoes: burnt, cooled small pieces of rustic potatoes, sauce in the middle and a pile of fried onions on it. I went up to the cashier to say that my order did not match the picture, to which they replied that "there will never be what is in the picture live." At that moment, manager Ilya heard this, and instead of settling the situation, he got in with the words "stir with a fork." It looked as if your manager wanted to show his superiority over the rest of the staff. I think this is not an acceptable attitude towards a visitor! The manager should resolve the conflict, not further contribute to it. Of course, we returned the "dish" for 5.50 to your employees, but we did not receive the money back for it. Thank you very much, but we won't go to your place anymore!
The worst KFC: the burger was cold twice, even after it was redone. Even the cheese didn't melt. The taste of bae
Plus a star that does not spare potatoes
A long wait. I sat for 25 minutes, although apart from my order there were only 3-4 orders. The burger was cold, and the potatoes seemed to have no sauce and onions at all.
Horror. The burgers ordered were not put in, there are no napkins, the sprite is warm. The order was accepted for a long time and the positions were constantly confused.
otherwise, everything is sad.
They cook slowly, and there is often something missing in the order : the sauce will not be put, then the ingredients selected specifically will not be added .
For children, there is a place to relax, jump and so on, have a snack, it's warm, it's light, everything is good
See original · Русский
А
Антон
Level 10 Local Expert
August 1, 2024
I ordered 4 sharp legs, waited 10 minutes, when the order was ready, I found that the legs were not sharp, but ordinary, asked why they were not sharp, they said sharp to wait a long time, we put ordinary ones for you. Without asking me, the staff decided so
It seems to work until 22.00, but at 21.40 the young man at the counter said that they would not have time to cook anything and we could not wait. 10 meters further on, there was another fast food where such a problem did not arise.
See original · Русский
2
Show business's response
Ян П.
Level 8 Local Expert
August 26, 2024
It's a very long service, and they don't even warn you about it.
I made a refund half an hour later, because my order hadn't even started cooking, and I ate in a nearby cafe for a total of 10 minutes.
We made an order, in principle, everything was brought quickly. But... Everything was cold, it felt like these burgers and potatoes had been lying there for several days!
In the evening, they served dry and stale, as well as over-salted potatoes. When asked to change, they changed it to exactly the same one. They didn't want to cook again. The burger was absolutely tasteless, although the same burger on Calvary was awesome. Napkins put two pieces. Obviously, this is not enough. The second time here in the evenings, the food is absolutely stale. They are asked to replace one type of bun with another, since the preparation of the bun will have to wait 8 minutes. It's a failure being a fast food place. I do not recommend it!
Did you come with the children? Then you will not buy water or juice here - there is no sale, they will sell a miklshake for 5 rubles. And if you get your water for the kids, they will drive them under the guise of their internal prohibitions.
For a very long time, one milkshake waited 15 minutes
See original · Русский
2
Валерий Лапша
Level 13 Local Expert
July 2, 2024
They put the wrong thing or don't report it.
They confuse burgers and orders.
The potatoes are over-salted, then cold...
Horror, I won't come here anymore!
the service is not good. but there is one big BUT! There were no burgers in this place. as a result, I had to order the wrong thing. Moreover, the wait for three positions was more than 15 minutes. I do not recommend it!
The Cola was not topped up, the nuggets are cold, like the burger, and in the burger itself there is a small slap of sauce in the middle. They packed it with them, although they asked for it on the spot and did not put napkins.
The staff are polite, everything is fine with them. The order was made quickly, but I could not order a twister, for a technical reason. The kiosks were not working. It turns out that he did not leave happy ( and without the deluxe twister
It is often impossible to buy with a coupon, they say the coupon is not valid, because there is nothing in stock. In other places, wings are cooked more delicious, although the same institution.