They come to the cashier in 15 minutes, as you came up and chose. The request to wipe the countertop and clean it was refused, saying there was no one. There weren't many visitors there. I probably know the reason.
KFS in the shopping center Europe,convenient,fast service. The prices are reasonable.You can walk around the center while waiting for your order. Super! There are all the amenities.
I waited a very long time for my order on a weekday! I saw a picture of one person in the kitchen and another person doing the work for two, i.e. standing at the checkout and still collecting and issuing orders. Hire more people! The order was waiting for about half an hour.
It's a terrible time to return orders. Waiting 45 minutes for 2 rolls and potatoes is beyond the scope for a FAST-FOOD restaurant. Provided that 3 people were waiting for their orders in the hall
It's delicious, the price suits you. It's great to be in the center. Clear. The staff is polite.
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Серьёзный парень.
Level 7 Local Expert
March 12
This is the slowest CFS of all, every time I come here, there's a 20-minute wait, even if there's no queue. There is no paper in the self-service terminal. Today there are 2 longers and I waited for 21 minutes... I don't understand what they're doing there.🤦♂️
Not only does the food not match the advertising booklet, but it also does not match in weight. Of the promised 300 g - 153 g. They probably take care that they do not gain extra kg.
We went in with a young man for a quick snack. Spoiler alert: Failed quickly. When ordering through the terminal, one of them froze. Okay, we started choosing on another one. They chose to wait. We waited 10 minutes, Carl! 10 minutes 2 miserable burgers and rustic potatoes. The cherry on the cake was cold burgers... it's unclear what they were waiting for for 10 minutes. I will not go to this institution anymore. There are plenty of fast food and restaurant-type establishments nearby.
I have already taken baskets in this KFC several times and they constantly do not report pieces of wings.))) Because of this, there is a negative attitude towards this place.
27 made a purchase at this establishment. We bought two kids baskets. For the price of 9.90 each. However, the menu includes 2.80 chicken burger, 2.80 potatoes + sauce and 1 ruble juice. In total, 5.60. Are you saying that the stickers cost 4.30? However, after looking at the receipt, we saw the following. Chickenburger 3.19 sauce 1.25 juice 1.14 potatoes 3.18. The taste of the chickenburger is terrible, I attached a photo. The meat is not fresh in color, the cabbage smells unpleasant.
Perhaps the worst KFS in Minsk. The order will take a long time to wait. Self-service kiosks do not issue a receipt. Deep-fried oil is not changed! The chicken is all dark and stinks of old butter. There is a guard in the toilet.
I was at the institution on the 20th. I waited for my order for 30 minutes. While waiting for 20 minutes, there was one person at the checkout and one at the cooking, then another one came to the checkout. I also called on the phone, which should solve all the problems according to the assurances of the restaurant itself. No one answered the phone
cold food, there was no sparkling water, terminals are not working well, dirty, there are few napkins. the only good thing is that the potatoes are hot and crispy.
That's all, the fairy tale is over, for now everyone😔🪑
08/24/23 ordered a potato and Cola burger. The potatoes are just wet and tasteless. The burger is generally a nightmare, it is extremely dry, there is no sauce at all, the onion is cut like for pigs in huge thick cubes, or rather even cubes. And the meat is so dry in the burger that you could hammer nails with it.
This is about food.
Now about the service. Waiting for someone at the checkout is a quest, the cashier runs around in a panic collecting orders, although there are enough people at the checkout.as a result, after standing for 5 minutes, you go to an electronic vending machine.well, in principle, the concept is like in the most budget dining room, you're sitting talking, and then suddenly the order number is shouted at full power, it was even funny)
I went to the KFS for 5 years , but this is the second such experience, perhaps the kfs is already everything, we need to forget about them.unfortunately.
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Владислав Баринь
Level 3 Local Expert
February 1
The staff are lazy, the service is extremely long, they do not greet and do not say goodbye. It feels like employees are stealing food, because there are only small portions that clearly do not correspond to the stated weight.
Honestly? we have long forgotten how to cook really juicy chicken at this point. Every time you ask if you have meat, no more than 5 minutes after cooking, they do not answer me, referring to the fact that this is classified information. I'm sorry, your dishes cost a lot, and I want to enjoy juicy, fresh chicken, not dried breadcrumbs, dry, not juicy meat. French fries are often dry, the oil changes very rarely, judging by the smell of potatoes. If I had been listened to carefully when ordering, and I warn you that if the meat was stale, I would change it, then there would be much less waste, and accordingly, financial losses too. If the staff doesn't like it, it's not fun to work here, it's better not to. The service is reduced, respectively, salaries are also reduced, there is zero motivation, so the quality of the dishes suffers terribly. The management will either take action, or sooner or later the point will close. Unfortunately, I no longer visit this institution in this location.
1. Very slow
2. The employees are clearly not qualified.
3. When I was in the recoil zone, several French fries fell, and the employee picked them up with his hands, without gloves, and put them back.
4. There are no lids to the buckets.
There are no questions about food, everything is done according to standards. Delicious!
A thorough study of the staff is necessary.
I do not recommend it, the service and taste of the dishes correspond to the assessment. We stopped by for a quick snack, and here it is. Don't set foot here anymore.
There is always something wrong with this CFS
Their food varies from day to day
Sometimes dry, sometimes unsalted
They constantly forget to put something (napkins , sauce )
They didn 't put napkins on today , the wings were terribly dry , and I'm not talking about burgers at all . The booth is very callous . If desired , you can break her teeth .
Terrible service, I made an order through the app, literally in minutes, I received a notification that the order was ready. Coming to the institution.
There is no one on the order issuance table, after standing for 10 minutes, no one bothered to come up, I had to call out to the nearest employee to receive my order, telling him my order number, he just looked and did his job further, after another 10 minutes, the order was picked up, but the wrong sauces were put in When ordering, to the question: why are the wrong sauces in the order, they replied that such an order had arrived.
To the question: what to do with sauces? The employee looked at me for 5 minutes and was silent, apparently it is difficult to change
I ordered a basket l, the chicken is terrible, tough and small, it feels like it has been lying for several days
I'm changing my review. previously, the food was delicious and fresh, but in two years everything has changed, so now I don't want to go here. I ate 3 times and the chicken was always rancid. the money is just thrown in the trash, it's unpleasant to eat. replaced with exactly the same rancid meat. save your money and go to the poppy
Order: ice cream cone
- Sorry, we're out of horns, let me make it in a cup
Made.
- Sorry, we ran out of spoons, I can only offer you a fork
It's tinny.
Sunday 15.00. We stopped for a snack. 1 person fries potatoes, designs hamburgers, distributes orders. One! Man! For 30 visitors in the hall. They didn't wait for her at the checkout, not really, they ordered through the screen.we sit for half an hour waiting for our order, on the screen for 10 minutes 1 order 555 is just ready. Dear KFS management, do you really think that 1 person at lunchtime is enough? Stop saving on the number of staff and the nerves of visitors!
Or maybe someone from the administration will pay attention to the staff and service in this place? This is the tightest point of the CFS: how can you wait for an order for HALF an HOUR on WEDNESDAY, when they usually already have blanks for the future? When the staff is on the issue specifically (jokingly, laughing) The room screams VERY loudly and burns out, a fierce kringe is caught and turns away from this institution.
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n m
Level 2 Local Expert
June 12, 2024
This place disappoints me every time. it's dirty everywhere: crumbs are always on the tables, unwashed floors (the same story with sofas). Recently, when I went there, there were chicken bones on the floor. at the same time, an employee passed by a bunch of times and no one cleaned it, and this bone remained lying on the floor.
the staff often forgets to report the food that is present in the order, but at the same time, the order is made for a long time.
and honestly, the quality of the food is just ruined. burgers have become dry, and potatoes like breadcrumbs (figuratively speaking)
disappoint the attitude of employees towards visitors, as well as this place itself.
The fast chicken restaurant is generally very good. Under the beer ... because all dishes with an edge are not suitable for children. The location is convenient, parking is available. However, the staff wants to expect the best: if you look at the operator at the checkout in silence with a blank look before and after the order, he will also look at you in silence, possibly or really not understanding your confusion... therefore, a minus star for the attention to customers.
The toilet sink has been dirty for several days. The card payment terminal at the kiosk is not working. The cashier chats with the employees, and does not stand behind the cash register.
If you want to go to the KFS, you'd better go to another one, the nuggets are stale like crackers, the potatoes are the same stone, the bun in the longer is also like a week old, they didn't even put a napkin
Their chicken is really delicious. There are problems with the rest:
1. There is eternal trouble with the order in this particular place
2. It turns out that sauces are not sold separately, but only in a set. But many items do not have sauce included.
3. Cola without gases at all.
1. the order did not appear on the scoreboard, which is why some of the food had time to cool down
2. ordered with you, and gave on the spot
3. the potatoes were half-baked, instead of nuggets they were given sharp bytes (also as specially very small)
4. instead of sprite, they gave ordinary carbonated water, they waited for 6 minutes until they changed
it 5. they didn't put cheese in the longer
They cook as usual quickly and tasty, but there is a disadvantage in the cleanliness of the establishment, it is from the outside of the building that the very dirty windscreen windows from the interior look just terrible, please wash the windows.
It's a terrible place. I made an order through the terminal. I forgot to include sauces in the order. After that, I decided to order drinks and sauce with a second check. They said that the sauce is not sold separately. Just nonsense. Choked on a dry bucket .
Also, one person works at the cash register and at the distribution on Friday evening!!! Naturally queues! I recommend not to visit this institution.
Today I ordered a longer, potatoes and lemonade. The most normal of these is just potatoes. The longer literally fell apart in my hand, the filling fell out. There were two meager pieces of chicken in the longer, 70% of which were breaded. That's okay....Then lemonade. How can you ruin lemonade??? Firstly, they poured only half a glass, and secondly it was not sweet at all. The taste of soda with ice, there is almost no syrup.
I do not recommend this place.