Good location. It's spacious inside. The staff is always polite. But there are also disadvantages. Several times I came across hair in a burger. For some reason, they were not allowed to go to the toilet when it was closed in Euroopt.
I took the order with me to eat it at home and it turned out that none of the sauces that I chose were put in it and no sauce was put in it, as well as there was no tube. There was a Twister in the order and on this twister there were pieces of black burnt food smeared on the tortilla. So there were rustic potatoes in a box, which was packed vertically and all the food poured into a bag and smeared the rest of the order. Disgusting product quality and service 👎
The impolite attitude of the staff (rudeness, constant mats), the order is literally turned over (I ordered in the hall), everything is turned over: the potatoes are poured out, the assortment of sauces ends at 2, the sauce from the burger is smeared on the package. Do something about it
I've read a lot of reviews about this place. I decided to stop by before going home. Everything is fine. The food is delicious, clean, and cooked quickly.
There are always some problems with this point. Then they will not put part of the order, then without warning they will replace the legs with strips, which is not equivalent at all, then they will confuse the sharp with the original, and so on.
The last time I came before closing for 40 minutes, an employee was washing the floor, spilling puddles of water over the entire area, which, by the way, also stank incredibly (it's not clear if it was water or a rag, but the smell was disgusting). I had to jump like a rabbit all over the restaurant to get to the exit. I come home and, of course, one of the boxmasters gets to the state of an afroboxmaster.
What is not a campaign is a lottery. Unfortunately, this is the point near the house. If you are moving on purpose, it is better to go to Trinity on the first floor (it is on the first, on the third there are also always some kind of non-random jokes)
A good CFS. But there is one significant drawback. In this KFS there are no chicken legs ((( And, accordingly, stocks where there are legs and baskets with legs.
Everything is very tasty, however, when I went and ordered tea once, they didn't put my mother's tea leaves, sugar, or a stick, but I really like it anyway 😚
Perhaps the most comfortable restaurant in terms of atmosphere among all the KFC in Grodno. The hall is spacious. The staff communicates politely, does not torment with waiting. The establishment has its own bathroom. Disadvantages such as the periodicity of cool temperature food, inherent in many fast food restaurants, will not be reflected in the assessment. But I can find fault with the constantly crammed urns. Maybe I was so lucky (I visit the restaurant only in the evening), but every visit was overshadowed by this fact.
We visit this point very often. There were usually no problems. But lately, they have been doing it for too long, then, like this time, something was not reported. In our case, 2 sauces. It's a shame, because we ordered a lot of potatoes. I would like to be more attentive to customers and orders.
The most upsetting point of KFC in Grodno, there are always a lot of questions. The waiting time, the temperature of the dishes, but they tolerated it every time, they didn't write anything.
But today we made an order and did not report 1 dish, plus there were 2 small pieces of chicken in the twister, in fact one flatbread. Chagrin
To be honest, burgers have deteriorated recently, they used to use a whole large piece of chicken, now they put strips that lose significantly in terms of the amount of meat; the layout of the burger itself has also deteriorated, they used to be more assembled. Of the advantages, the number of seats has increased recently, the speed of work is good.
A long wait. It's dirty. There are always some problems with the service (example: I ordered a large potato for 8,6, and as a result I got 2 small ones :/)
For the vision, it is not worthy of even one star, I waited for the order for 40 minutes, taking into account that all 4 people were in the hall, the order was served cold, for the vision it is not worse!!!!
The kitchen is not very good , the chicken pieces are small , the burger on the advertisement is juicy and juicy , but the order was brought stunted and not fresh .
A terrible eatery, garbage, dirt all around, toilets look like after an explosion, paper is scattered, washbasins are clogged with garbage, hand dryer does not work. The sanitary condition is so terrible that after washing your hands there, there is simply no desire to go and place an order. I am sincerely surprised how people can eat something there when there is such a mess around.
Delicious, but monotonous compared to other fast foods. You can try the entire menu in two visits. There's not enough sauce in the burgers, but the chicken is spicy beyond praise. The service is fast if you order online, but when you come to the counter, I can ignore you for a while. The interior is ordinary, but I like the side tables. Sometimes you can go for a change.
We constantly visit KFC, including this institution. The food here is excellent, always at the highest level. I remember a case when they bought wings here, they asked the manager to put only the upper part of the wings (all 24 pieces); And he fulfilled the request!
Well done guys! Keep it up !
the work of the staff never ceases to amaze!!!
A kitchen worker stands at the checkout (there is no badge) (why would that be, there are few employees?). Ok. I accepted the order, went somewhere, does not respond to calls, runs out (as I understand the partner), with the words now we will do everything quickly (The request was originally to serve drinks before cooking). This cashier / cook returns almost in the back, picking or correcting something there, and to the kitchen, of COURSE, DO NOT WASH my hands, WE DO NOT NEED GLOVES EITHER!!!!!!!!!!!!! At the moment of the comments, we quickly run away, and again the partner will arrange everything now. OK. The manager Svetlana comes, there's all sorts of blah, blah, blah, but her words killed her: "According to the regulations, kitchen workers are not required to wear gloves"!!!!!!!
OK, while this is all happening, our employee returned, placed an order, picked at his ear, wiped the order, and put it on the delivery table!!!!
Keep an eye on how your orders are being prepared, the kitchen is open (to a greater extent)
Coupons don't work, vending machines don't work, the ready queue doesn't work.
I waited until they called me or my order would appear on the screen, in short, until I came up and took it away, and the order has been ready in the package for a long time, it has even cooled down. And why ask "with you or on the spot" if you put everything in a bag anyway.
The worst restaurant chain in Grodno
The food is quite tasty, but sometimes you have to get not very warm food. The waiting time varies depending on the number of people in the establishment, but as it is, orders are prepared quite quickly
1. The coupons I needed didn't work.
2. There were 2 sauces in the order, we put one.
3. There should have been a leg in the basket, it wasn't there.
4. Ordered on the spot, given in a package.
The place is cozy, but there are a lot of joints, I won't go back there again.
One of the establishments of the KFS, in which the kitchen is as long as possible!
Waiting for the simplest coupon can take up to 20 minutes, not to mention ordering something big…
Have a meal at another KFS
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Анастасия Уварова
Level 12 Local Expert
November 19, 2023
Also ok, I like that it is located in a small shopping center without crowds of people. I don't like the toilet, there are unpleasant moments in order. Not critical, but still.
In an hour and a half, they said that they were closing and half of the menu was not there (this is not the first time), as a result, they did not put 3 sauces.
And we messed up again....
Forever as we won't come - it's too salty. And today we took strips, 8 pcs. (hooray) not salty, so the size of a little finger!
And the ice cream .... looks like it leaves much to be desired ...
I really love KFC, but it looks like I won't come here anymore, I was disappointed
Do not order a CFS at home. I ordered 2 times and then my stomach hurt terribly 2 times , although when I ate the same thing in the hall there were no problems
For the only guest, long service, coffee without a stick for stirring sugar, the burger is barely warm, I hope at least today) because the bun is toasted, not crunchy, a mystery) well, dirt, crumbs on tables and benches, floors are probably washed only in the center, although the main ones of this institution are sitting on the hall and they talk, of course it's better to organize the order until there is a large flow of guests. My first and last visit to this point, it's better to go to other places around the city.
Just +1 is my favorite fast food. But I love this chicken and that's it. Rarely, but I pamper myself. At least here it's clear what you're eating, and not wondering what they put in the burger and what the strange-colored cutlet is made of.
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Александр Vas
Level 6 Local Expert
August 6, 2024
It's pretty good. But something is missing.
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Боря
Level 4 Local Expert
January 8
The staff is behaving rudely, I have not noticed this before.
It takes a very long time to wait, with a small number of customers.
Well, it's worth cleaning the trash. The client tries to clear the table, but falls out of the trash when the door is opened.