Keruen saraiy
41 review
January 8
We stopped by, we thought to spend one night on the road, but this is a terrible hotel... Not a soul.
There's an old man on duty at the entrance, some kind of dangerous guy))
Is it really hard to make repairs and all the rooms will be full because the location is on the road.
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March 25, 2024
You can characterize this place with the words "it's good that you didn't have to sleep in the car." There are no other advantages. There is no point in describing the room, it is as it is, a matter of taste. Cleanliness deserves attention: it simply does not exist. There is a bottle of water and 2 glasses neatly on the table with traces of fingers and lips. The bed linen is neatly tucked in, but it has already been used. There is no service. Why? Because there is no staff! There was only a caretaker in the hotel, a grandfather with poor hearing, without a phone, without communication with the management. Maybe they were closed? You ask. No. The hotel was open, lit up with all the lights and accepted reservations at the booking office. If you have the opportunity, choose another location for accommodation.
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December 21, 2023
We took the simplest room for 8500tenge for two. The room is warm. There is hot water. There is a bathroom. The repair is tired, the mattresses are not the most comfortable.
But we guys are not moody)) We have been to many places and seen different things, this option fully justifies its cost.
As an option, stop for the night and drive on - great.
We were satisfied with everything 👌
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1
October 26, 2022
It's quite a good place to stay for the night. For Kazakhstan, 5/5 is even, but if you are from the developed regions of the Russian Federation, it will be 3/5 for you.
Purely relative, everything is there.
But everything is cheap. The toilet is trash, the bed linen is the cheapest.
Of the advantages, it seems to be sound insulation. Either there was no one on the floor, or there really is noise insulation.
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2
2
August 8, 2023
If you don't want to get on your nerves, don't even think about coming here. We were passing through Kazakhstan, we wanted to book a room for the night. They called, clarified the prices, and told us that we did not need to book. Upon arrival, we were met by an inadequate man, with completely different prices, referring to the fact that this is a suite for 11,000. When we said that we needed a room for 8000, as we had been told on the phone before, he began to call the hostess and solve this issue with her for 30 minutes, running around all floors and saying follow me. Being in a strange city at night out of desperation, we endured this madness. He switched to other clients several times and then went down to his room, completely forgetting about us. When my husband followed him again, he said that he would rent us a room for 8 thousand, on the way to the room he went into a busy room with clients. Barely remembering which room he wanted to rent to us and when we were already paying off, he again talks about 11,000rubles. By the way, the room was too far from the suite, two beds, and that's it, even there was one pillow, when we asked for another pillow, he said, I do not know where, I am a guard. Patience ran out, we went to another hotel
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1
January 30, 2024
It's cold, the service leaves much to be desired, they asked for dishes and gave some old stuff with shards. The freezer for storing food generally stank, the refrigerator is more or less full of their food, the kitchen is locked
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February 2, 2023
I'll start with the fact that it was December 29th (for raising) there was a corporate party that night when we stopped, I fell asleep to the music, woke up to the sound of vomiting under the window. (These are emotions)
In fact:
The hotel is located not far from the highway, convenient.
The room was on the last, attic floor.
It was very hot, but one window opened.
The room did not have a pleasant persistent smell. There was a strong musty smell in the bathroom, which was not possible to find. The cafe is closed, there is no store nearby.
Despite the cost, I was extremely dissatisfied.
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3
January 3, 2024
It is a very respectable institution for its region. We stopped twice on the way from St. Petersburg to Shymkent and back. It's just right with the kids👍
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January 31, 2024
We stopped by at night, barely got through, we just needed to spend the night, the room had a bad smell, the shower was terrible, the bed linen was fresh.
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February 7, 2023
Positive:nice big bed, you can sleep, very quiet, because there are no guests.
Cons: it's very dirty, the shower is broken, you can only eat in the city, the front glass door is broken-you can cut yourself.
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1
May 21, 2023
It's normal for a roadside hotel, a good attitude, clean linen, the only minus is that you need to go to the cafe, you won't be able to have breakfast
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February 12, 2023
The rooms are very dirty, there is no light, there is no service, it looks abandoned, like El Royal. There is dirt on the floor, there is no staff, the showers have never been washed. In the room, there is a huge stain on the floor in the center, like from a corpse from a Tarantino movie. The hotel doesn't match anything.
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3
October 27, 2022
Thank you very much to your hotel. Sheltered after a difficult and difficult road. We felt at home. Special thanks to the receptionist and her assistant. From Jack and Charlie, special thanks. Good health to all of you.
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1
2
December 24, 2023
Take a break from the long and tedious road and continue on the road . The option when there is no other choice .
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February 20, 2024
An average hotel, in terms of cleanliness and service. Also , something was scratching all night ..
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November 28, 2022
There is no breakfast and dinner - they gave me a kettle and two cups. There is no TV, there is Internet. You can spend the night, but the photos are better than they actually are. The staircase is beautifully made.
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1
November 7, 2022
Other people's hair is everywhere. They probably don't change the bed linen. One of the advantages is that it is located near the highway, and that's it. It was dirty and not pleasant there. The sockets are at head level. Unfortunately, there are no more budget options in Aralsk.
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4
August 15, 2023
There is an air conditioner. It 's very dirty . Photos and reality are different concepts, the cafe only works when they have banquets.
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November 8, 2023
A little untidy, there is no kitchen to have dinner, so if you spend the night out of desperation
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August 21, 2023
Inexpensive, large rooms, closed parking
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January 2, 2023
A terrible horror. The floor in the room has never seen a vacuum cleaner!!!! The bathroom is dirty! Out of desperation, we spent the night in transit. The price is overstated by at least 3 times.
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1
February 12, 2023
A hellish hotel, a flophouse, darkness, no staff, everything is dirty and murdered. There is not enough quarry with trucks in the backyard
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1
December 7, 2022
It's warm, cozy, there's all the water. It requires cosmetic repairs.
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1
October 23, 2022
Disgusting! We booked almost a day in advance, when we arrived for the promise of money, we started sniffing the room 4 times worse!!! I do not recommend it
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2
July 8, 2023
It requires large investments in repairs.
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August 25, 2023
The advantage of this place is that the children were able to see the rocket launch from the Baikonur cosmodrome
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May 31, 2024
Good
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June 29, 2023
It'll do for the night.
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1
September 30, 2020
It's better not to stop by... on the phone, the price is the same, on arrival it is different, breakfast is included, it seems, but they took an additional amount... not much, but a sediment. That's why it's empty there
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3
September 10, 2019
A great place to relax. 👍 Staff, the kitchen is good too! Special thanks to Zhanerka 😉
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3
2
June 29, 2019
A normal hotel, the best thing for the road, I don't know about the restaurant and bar, the prices are good, everything is at an average level
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1
2
July 7, 2022
It's scary to go into the shower. The air conditioner is not working. Building smells.
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2
December 14, 2019
A normal room for your money, quite excellent for one night. Shower, clean bed
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2
2
December 22, 2021
Confirmation in booking does not mean anything.
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3
July 22, 2019
Dinner was served for half an hour, loud music was playing from the banquet hall until 2 a.m., the staff was not polite and not distant, the receptionist was normal!
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3
August 16, 2020
More attention to customers, more commitment to work.
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2
June 17, 2019
Good staff, clean.
There are problems with the technique
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3
1
July 20, 2019
There is no reason to eat, but everything is great.
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3
1
December 20, 2019
So-so, truckers can only sleep together
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5
February 13, 2020
Polite staff.
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2
August 21, 2019
Bad staff.
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4