An excellent hospital, clean, comfortable everything and a ward for 2 people and a shower with toilet, and the beds are comfortable and the bedding is new, the blanket was given warm, you really lie after the operation, you recover, no yelling in the corridors, food is brought there is no smell of the hospital go to the dining room, and the staff is polite and good doctors, in general we liked it, we recommend
A good medical center, I had an operation in August, in the field of genicology, I liked everything,the service is at the highest level,competent specialists,I want to mention the genicologist Ainur Kenzhakhmetovna, a professional in her field,a doctor from God!Recommend.
They do not give out prescribed medications! There are no clear answers to the questions. They keep saying that there are no drugs. When determining the reason for the refusal to issue the drug, they say: "-The pharmacist said there are 3 packages. This is for September and October. " Question: and the rest for the whole year, where are you going, dear ones? According to the appointment of your in-house neurologist, I am supposed to receive 2 packages of Kalimin 60 per month. I think that it will not do without contacting the Ministry of Health and the police just in case.
Good afternoon. I want to raise the issue of providing patients with the GOBMP program. The medical institution fulfills the state order and, accordingly, must directly deal with the issue of providing the attached population with medical drugs according to the GOBMP. However, this problem occurs in this medical organization. In 2023, since September, I was prescribed prescriptions, but since the prescribed drugs were not available, I had to travel from one end of the city to the other, because this is not a problem of the polyclinic, already. In 2024, the problem was not resolved, I received the drugs for the first time in March, and in April the necessary drugs were either already or no longer available. I am registered for several diagnoses, and there is a need for regular medication, which is quite expensive, and I am a pensioner. There is a systematic error in logistics in this medical organization. I ask the administration to pay attention.
I came to the doctor with a fever. I could barely stand on my feet. The girl at the reception started yelling that I was somehow telling her the wrong way and she didn't understand me. A girl with a short haircut, I don't know her name.
In general, it's not bad, but sometimes the staff-patient relationship leaves much to be desired, some "comrades" perceive a good attitude as weakness and allow themselves to be tactless towards patients. First of all, it concerns nurses. But this is solved either by raising his voice or by threatening to contact his superiors. Although it was possible not to bring it to this.
I often visit this clinic with experienced doctors. Everything is decorous, noble, clean. The girls at the reception are very polite and always ready to help. Doctors know their job by 5. Everything is at the highest level. There is a small dining room.
Parking is usually not a problem, it is very convenient and large here. And in the Keruen Medicus branch in Bukhar Zhyrau, parking is terrible, there is practically no parking.
We are very sorry that we attached ourselves here. There are no doctors, there are narrow specialists coming, they take one twice a week, record for a month, I am generally silent about ultrasound, the doctor can easily be an hour late for an appointment. But if you approach without an appointment, there is no one at the reception, but by appointment in a month. Doctors do not go to the house, the patient, with fractures, after a stroke, come yourself. Until you wait for the recording, you will either die or it will pass by itself. On the plus side, good girls work in the laboratory, they are young, but they take blood professionally.
I have repeatedly used the services of this medical center. In general, everything is fine, but it is not always possible to get prompt help. It takes a long time to wait for a response at the reception, it is not always possible to get to the right specialist.
I do not recommend it, it is very negligent treatment of patients, they take medical workers for half the rate)) the record is obtained 10 days in advance, it is difficult to get to the doctors, I do not know what they are doing there... in general, everything is difficult.
The clinic consists of five floors, if I'm not mistaken.There is a maternity ward, surgery, children's department, dining room on the ground floor.. Clean , the interior is not bad, dressing room, turnstile
We are attached to this clinic. In general, everything is fine. It can be difficult to get through. Well, the recording is very long, sometimes you can only sign up for a therapist in two weeks, and there is no time to wait when something really bothers you. And the system does not allow you to make an appointment with a narrow specialist without a therapist
It is always clean, the staff is polite. The specialists are not very competent. Sometimes they check and don't say anything sensible, especially if they came with a child. There is a lot to grow in general.
They 're trying , obviously
However, there are claims that you cannot pick up the tests at the reception
I was waiting for my nurse to come back from vacation. 2 weeks !!!!
I really liked the hospital. I gave birth there with Tamara Tursimatovna and Aigul Amantaevna, thank them very much, everything went well, the staff was professional and very attentive, the rooms are cozy, they feed very tasty, I recommend it to everyone!
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Level 6 Local Expert
October 26, 2022
If you have a lot of time and are not in a hurry to improve your health, you are here. They will make an appointment with a doctor within a month, not a day or two, but at least in a couple of weeks. Of the specialists, only therapists, a pediatrician, a gynecologist and a urologist, who is also a surgeon, and he has already resigned. A couple more specialists come twice a week, but they will be recorded in a couple of months. Although, if you come off the record, there is no one at the doctors, they sit laughing with each other. In general, you either die or it will pass by itself. Narrow specialists are given directions to different parts of the city. On the spot, you can only do an X-ray and take tests. I was at a mammologist's appointment, scheduled an examination for a couple of days and told me to come right away. They re-recorded it after a month and a half, because he takes it twice a week. We are looking for an opportunity to attach to another medical center, while there is still something left that can be treated
A disgusting center. For some reason, without asking, we were attached to him by compulsory medical insurance. It is impossible to get through from the word at all. Neither on my cell phone nor on the landline. Therapists are low-skilled. The queue for narrow specialists is one and a half months. The endocrinologist prescribed free sugar-lowering medications, so in order to print out the prescription and get it, you need to go several times, because some nurse prints out the prescription from a therapist, who is unknown when you can find him. And diabetics are forced to buy vital medicines for a lot of money. And it is impossible to call and clarify if there is a nurse on site, as I said. There is no own laboratory, the test results come in a week. With such a low rating, such a center would have lost its license long ago, but it still works. So there is probably a corruption component
I got sick with covid, called the duty group, arrived, did a test. It turned out to be NEGATIVE. I didn't believe it, because all the symptoms. And I talked to the patient. I went and retook it for a fee, it turns out to be Contagious. I'm calling the precinct officer to give me a direction for a CT scan, I started carrying some kind of nonsense, looking for where I'm attached, and that's the only way they'll give me a direction. I am registered with Kerouene, I am sick now and I am not able to look for where I am attached. Why complicate things so much? As a result, I walk like this, and I don't know what's in my lungs. And even no one is interested in whether I am alive or how I feel.
The staff is rude! Everything is done in a hurry. They don't know anything. The pediatrician, so in general, who took her there at all? Moreover, it is difficult to sign up. So you come there and you couldn't really take the child. Wasted time!
A good clinic, my wife gave birth there on 12/01/19 the staff is good and polite, professionals in their field. They were promptly admitted at night, the birth was wonderful. Thank you very much 👍🏻👍🏻👍🏻
I did the operation here, I don't advise anyone else, it's better not to go to bed, the terrible attitude towards patients, and it's not acceptable to go personal, not competent doctors. The only good thing was that my doctor was invited from another hospital. I went to the pay room here because I wanted the best, but it didn't get any worse. Perhaps they write prescriptions correctly, but I do not advise procedures and operations, and I will not come myself anymore.
The clinic is very good. But the reception is a little uncomfortable, the queue. The pack is registered. The doctors are good. I especially liked the ultrasound.