I put 4 because initially there were problems that are described below. But after leaving a review on the site, the manager contacted and all these issues were promptly resolved, his work was excellent, but still a slight residue remained.
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As it turned out, the insurance agent did not include the protective film in the contract, despite the fact that the contract was concluded at the dealership when buying a car.
It turned out after several visits to the office for registration of an insurance case.
They said it was their own fault: you have to watch what you sign.
The service is low: specialists cannot communicate with each other - you send the same thing several times to different ones.
My wife has a different surname in the driver's license - the fact that this is a problem also turned out on the 3rd day.
What could be better than waiting 10+ minutes when "at the moment all the specialists are busy, your number in the queue is 2". And so it is constantly. Hire a couple more people at the call center.
Отвратительная страховая компания. Мало того, что попробуй сотрудникам докажи, что тебе нужно попасть на первичную консультацию, сотрудница компании диагноз просит, ей обьясняешь, что тебя беспокоит и диагноз ты себе не можешь поставить, нет! Ей нужен диагноз! Это ещё победы, дальше попадаешь на приём, они оплачивают, но если нужна диагностика, тебе приходит отказ, приходиться оплачивать самостоятельно. В общем, отвратительная страховая компания! Сама больше с ними сотрудничать не буду. Прежде чем начать сотрудничать, подумайте, нужна ли вам эта нервотрепка.