Insured by VMI from work. I must say that I am very, very grateful to the employees of the insurance company. They are always very polite and welcoming, they really want to help, they will pick up a specialist, applications are considered very quickly. We have repeatedly helped out in emergency situations. Sometimes it's even inconvenient that they take such care. I insured myself and the whole family here.
I am insured against the organization of voluntary medical insurance, I can say that everything is clear and prompt, the specialists are friendly and competent. Dial in a couple of minutes, there is a chatbot. I had insurance experience in other insurance companies and there is something to compare it with.
I recommend
The problem is to get through to the call center to leave a request! Yesterday I called to send an urgent referral, I was the third in line
and waited 37 minutes, but I did not wait for the operator's response - I did not have enough nerves or time for more. Today I was the first in line and waited 14 minutes for the operator to answer.
CENTAUR's guide, solve the problem! Chatbot is good, but there are also urgent issues that cannot be solved urgently!