A cozy place, everything is clean and tidy. There is a queue board, but it is not used... There is a relatively small selection of shawarma, there is no weight distribution on the stand and menu - it remains to guess what will turn out to be the biggest disappointment in the end... It is also unclear what is included in this or that shawarma, there is no composition... The meat was cut into large chunks, the sauce was only on one side, dry... They warned that the takeaway was packed without foil, the lower part softened and stuck to the paper package (bag)...
It is very tasty and the staff is wonderful. Everything is being prepared very quickly, convenient location. Student discount. There are plenty of tables, soft sofas and it is always clean.
We ordered shawarma at 12:30 on 06/27/24 , the order was accepted at 12:32
At 15:10, the shawarma was not delivered
The city of Novopolotsk
We contacted the contact number several times, and were fed breakfast several times: "in 15 minutes", "in 5 minutes"
At 15:00 when the last call was made to the number, it was said that the courier could not get there because traffic in the city was blocked, they said to wait for their order (to the question of how many more clarifications are not received)
Ordered for lunch at work , working day until 16:00
Question: should I sit and wait for my order after the end of the working day? How normal is this order to arrive after 2.5 hours on the road (okay shawarma, but what will happen to French fries after such a time !!?)
Why does the client have to sit hungry and wait for 2.5 hours?
Why can't the contact center give an answer on the delivery time?
Who will pay for the order when I go home from work at 16:00 and how soon will I be blocked in the application after I do not pick up the order?
Very tasty shawarma (I always advise everyone), we order all the time, despite some nuances, but this can be attributed to the human factor (not about that today). However, there is no delivery on Sunday (according to the employee "due to the large number of orders"), how, having so many points in Novopolotsk, do you have no delivery on Sunday, starting from 13.00 ? I hope the administration will think about this issue in order not to lose regular customers.
Delicious charm
Prices are at a good level (as for an institution with a fresh renovation)
There is a great lack of air conditioning
A pleasant audio system
A good place to have a snack with friends
A good place to eat, the food is homemade, very tasty. The sauces are real, not just ketchup and mayonnaise. The staff is good. Sometimes you have to wait a little bit due to the workload, but it's worth it! Recommend
The shawarma is quite high-quality. But the service leaves much to be desired, you come to an institution, you want to eat, and in the end they tell you that the waiting time for an order can be about an hour.
If you arrange delivery, the waiting time for the order may be more than two hours.
The question is, why take so many orders if you don't have time either way?
the delivery order did not arrive: we waited 3 hours, called, it turned out the order was not even being prepared. we came to the restaurant, the cook was not there, we waited another 40 minutes. There were no people in the place. the quality of the pita bread is terrible: it got soaked and turned into porridge in 5 minutes. There is not enough meat. here we can confidently say that it used to be better, now they have turned into a network of shawarma shops from the station with unreasonably high prices
Прекрасное место где можно покушать вкусную шаурму и не только, персонал вежливый, интерьер внутри современный, много людей приходят, и в случае если большой поток людей, тебя заранее предупреждают, что придётся подождать некоторое время, и ты не думаешь "Где же мой заказ?" Ожидая его, время бежит незаметно благодаря хорошей музыки в шаурмичной, на сколько я даже знаю, там очень рады домашним питомцам, по этому заходите прямо с ними, и там будут смотреть на них, как на ангелочков.
Но и не без минусов конечно. Ребята из Kebab Brothers, большая просьба вместо бумажной упаковки для шаурмы, используйте лучше фольгу в зимнее время, или простой пакетик, так как всем известно, снизу вытекает "сок" из шаурмы, бумага налипает, и иногда ешь и её в том числе.
А в общем, это моё из любимых заведений на данный момент, надеюсь не испортятся рецепты дополняя или изменяя ингредиенты.
3
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Level 5 Local Expert
August 4
Shawarma is normal.
Advantages: fresh food, cozy atmosphere, friendly cook.
Cons: an unfriendly girl at the checkout. She said that she did not know the grams of shawarma (fortunately, the cook joined in, told her). When they asked the composition, she threw the menu, said look there. I forgot to make a cocktail. They reminded her, she gave out a shawarma with a twisted face and said that she remembered. The shawarma is getting cold, we are waiting at the checkout, she continues to take orders. They reminded her once again about the cocktail and only then she reluctantly asked another girl to make it. The shawarma has cooled down and leaked.
In general, the shawarma is normal, but the price is vague. We go to Polotsk or Vitebsk, where we eat up 😁
It's a very interesting place. I like the location. The food is always delicious. I am completely delighted with shawarma.
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H
Herman Sushkevich
Level 10 Local Expert
July 6
Great place! The girls cooked everything quickly and deliciously! We were very satisfied!
The only negative is the inside of the shawarma (salad or meat - we did not figure it out) was very cold and it was not very pleasant to eat, but overall at the level of 3/4 stars.
Sincerely, I wish you to improve the quality of the products and there will be all 5 stars!
I took shawarma in three different places of this organization, not why it is not clear. If the organization is focused on shawarma, why can't it be done efficiently, just fry potatoes, shawarma is not yours
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Галина Замбер
Level 11 Local Expert
May 25
I often use delivery. Always fast, hot, and fresh. There are favorite dishes, very tasty nuggets and onion rings. And the set with meat and vegetables is very decent, there is enough for two
Отличное обслуживание, хорошее отношение и вкусная еда. Большое разнообразие блюд. И есть доставка это здорово. Пробовала чизкейк везде, но мне понравился только здесь, кстати с шоколадным напитком чизкейк вообще потрясающе
We constantly order shawarma and French fries. In my opinion, the best in the city. The delivery is fast. Polite communication. A choice for every taste. Gourmets will appreciate it. I wish you prosperity and development. I'm waiting for something new on the menu.
Интересное кафе. Удобное расположение. Есть возможность сделать предзаказ по телефону. Есть некоторое неудобство по поводу запаха еды, и это в принципе объяснимо, кухня находится непосредственно в зале. При заказе по телефону, Оператор всегда ответственно принимает заказ. А вот к поварам есть несколько претензий... Как говорится, то пусто, то густо... Бывает, так, что вообще вопросов нет, всё идеально!А бывает так, что на месте повара, работает какой-то стажёр, и вкус разительно отличается от привычного, заказываем периодически практически одно и тоже и уже делаем ставки, будет баланс или получим кота в мешке! Это касается и картошки фри, 50/50 то огонь , то есть не возможно...
We ordered delivery from 19-20, delivered at exactly 20.00. There were French fries and nuggets scattered in the bag, the shawarma and burger were wet. I will never order there again.
I tried shawarma here, specially chose the option without cabbage (alas, experience tells me that if it is in the recipe, it will be the main ingredient) - Hawaiian, I asked to fry it harder, I like it toasted. At the exit, alas, it is barely warm from the meat side and frankly cold from the vegetables side (they somehow get that these ingredients lie separately, in general it's not bad, but with roasting they don't steam from the word at all). The sauce is delicious, the meat is tender, but the pineapples are 60 percent replaced by some bland tasteless translucent vegetable, sliced into cubes (fresh cucumber? turnip?), probably to compensate the cook for the lack of cabbage. The total weight is 270 grams, which, to put it mildly, is not enough for 8 rubles. I won't come again.
Заказывали шаурму в коптево (к сожалению его нет в гугл и яндекс) 02.09.23 вечером, да и в целом не только в этот день, заказывали там раз 5-6, но из всех заказов только один раз шаурма была сносная, именно заказ сделанный 02.09. стал последней каплей. Шаурма была просто отвратительная, гавайская была просто без вкусная, как будто ешь бумагу, и только когда попадался ананас появлялся вкус, соус просто вода какая-то (это даже не назавешь майонезом, потому что вкус у него более яркий), овощи безвкусные. Кроме как слово "бумага" больше не могу ничего подобрать. Барбекю была с майонезом вместо соуса барбекю, в остальном такая же безвкусная, и ни одного кусочка бекона. Пеперони это отдельная тема, понятно что она должна быть с остринкой, но не так же что бы аж слёзы текли, ну и опять же кроме остроты в ней не было никакого вкуса. Присутствовало желание вернуться и накормить повара этой шаурмой, может тогда бы выводы какие-то сделал. Не советую никому кафе в Коптево!!!!!!!!
Очень вкусно все, быстро приготовили наш большой заказ. Всё сочно, классно и атмосферно. Персонал приветливый, вежливый, девочка на кассе все подсказала и посоветовала. Ещё обязательно придём 🥰
The shawarma is not bad, it's worth the money.
But you shouldn't order delivery - we don't have such a big city to keep an order for more than three hours.
Отличная и даже очень неплохая кафешечка для приятного времяпровождения и сытного,вкусного обеда..Очень уютное и прекрасное заведение,персонал там справляется с работой быстро и качественно!!!Всем приятного аппетита!!!)
At the entrance to the institution there is a strong unpleasant smell, there is no additional stand where the details of what the gramovka shawarma consists of will be painted, the food cooking monitor weighs, in fact, it does not work very conveniently! The shawarma itself is delicious (depending on which cook is cooking)!
It's delicious, but it used to be better, the pita bread is too thin, there are no questions about the filling. The service is fast, the room has a pleasant atmosphere.
Any shawarma in which there is cabbage, nothing but cabbage and will not be put, only they do not regret it there. The atmosphere there is pleasant, the waiting time is always faster than promised.
Шаурма на 1/10, капусты много, мяса мало, плюс разваливается. Попросили заменить соленый огурец на свежий, в итоге был один соленый. Ожидание долгое несмотря на то, что заказов не было