A cozy place, everything is clean and tidy. There is a queue board, but it is not used... There is a relatively small selection of shawarma, there is no weight distribution on the stand and menu - it remains to guess what will turn out to be the biggest disappointment in the end... It is also unclear what is included in this or that shawarma, there is no composition... The meat was cut into large chunks, the sauce was only on one side, dry... They warned that the takeaway was packed without foil, the lower part softened and stuck to the paper package (bag)...
Very tasty shawarma (I always advise everyone), we order all the time, despite some nuances, but this can be attributed to the human factor (not about that today). However, there is no delivery on Sunday (according to the employee "due to the large number of orders"), how, having so many points in Novopolotsk, do you have no delivery on Sunday, starting from 13.00 ? I hope the administration will think about this issue in order not to lose regular customers.
A good place to eat, the food is homemade, very tasty. The sauces are real, not just ketchup and mayonnaise. The staff is good. Sometimes you have to wait a little bit due to the workload, but it's worth it! Recommend
The shawarma is quite high-quality. But the service leaves much to be desired, you come to an institution, you want to eat, and in the end they tell you that the waiting time for an order can be about an hour.
If you arrange delivery, the waiting time for the order may be more than two hours.
The question is, why take so many orders if you don't have time either way?
the delivery order did not arrive: we waited 3 hours, called, it turned out the order was not even being prepared. we came to the restaurant, the cook was not there, we waited another 40 minutes. There were no people in the place. the quality of the pita bread is terrible: it got soaked and turned into porridge in 5 minutes. There is not enough meat. here we can confidently say that it used to be better, now they have turned into a network of shawarma shops from the station with unreasonably high prices
I often go for shawarma, I think it's the best in the city!it's delicious, the interior is good, but unfortunately the staff is not very polite.Strength and success!
It is very tasty and the staff is wonderful. Everything is being prepared very quickly, convenient location. Student discount. There are plenty of tables, soft sofas and it is always clean.
We ordered shawarma at 12:30 on 06/27/24 , the order was accepted at 12:32
At 15:10, the shawarma was not delivered
The city of Novopolotsk
We contacted the contact number several times, and were fed breakfast several times: "in 15 minutes", "in 5 minutes"
At 15:00 when the last call was made to the number, it was said that the courier could not get there because traffic in the city was blocked, they said to wait for their order (to the question of how many more clarifications are not received)
Ordered for lunch at work , working day until 16:00
Question: should I sit and wait for my order after the end of the working day? How normal is this order to arrive after 2.5 hours on the road (okay shawarma, but what will happen to French fries after such a time !!?)
Why does the client have to sit hungry and wait for 2.5 hours?
Why can't the contact center give an answer on the delivery time?
Who will pay for the order when I go home from work at 16:00 and how soon will I be blocked in the application after I do not pick up the order?
A great place where you can eat delicious shawarma and not only, the staff is polite, the interior is modern, a lot of people come, and if there is a large flow of people, you are warned in advance that you will have to wait some time, and you don't think "Where is my order?" While waiting for him, time runs unnoticed thanks to the good music in the shawarma room, as far as I even know, pets are very welcome there, so go right in with them, and they will look at them like angels.
But not without disadvantages, of course. Guys from Kebab Brothers, a big request instead of paper packaging for shawarma, use foil better in winter, or a simple bag, since everyone knows that the "juice" from the shawarma flows out from below, the paper sticks, and sometimes you eat it as well.
And in general, this is one of my favorite establishments at the moment, I hope the recipes will not spoil by supplementing or changing the ingredients.
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Level 5 Local Expert
August 4, 2024
Shawarma is normal.
Advantages: fresh food, cozy atmosphere, friendly cook.
Cons: an unfriendly girl at the checkout. She said that she did not know the grams of shawarma (fortunately, the cook joined in, told her). When they asked the composition, she threw the menu, said look there. I forgot to make a cocktail. They reminded her, she gave out a shawarma with a twisted face and said that she remembered. The shawarma is getting cold, we are waiting at the checkout, she continues to take orders. They reminded her once again about the cocktail and only then she reluctantly asked another girl to make it. The shawarma has cooled down and leaked.
In general, the shawarma is normal, but the price is vague. We go to Polotsk or Vitebsk, where we eat up 😁
I took shawarma in three different places of this organization, not why it is not clear. If the organization is focused on shawarma, why can't it be done efficiently, just fry potatoes, shawarma is not yours
Delicious charm
Prices are at a good level (as for an institution with a fresh renovation)
There is a great lack of air conditioning
A pleasant audio system
A good place to have a snack with friends
Excellent service, good attitude and delicious food. A wide variety of dishes. And there is delivery, which is great. I tried cheesecake everywhere, but I liked it only here, by the way, with a chocolate drink, cheesecake is generally amazing
We constantly order shawarma and French fries. In my opinion, the best in the city. The delivery is fast. Polite communication. A choice for every taste. Gourmets will appreciate it. I wish you prosperity and development. I'm waiting for something new on the menu.
An interesting cafe. Convenient location. It is possible to make a pre-order by phone. There is some inconvenience about the smell of food, and this is understandable in principle, the kitchen is located directly in the hall. When ordering by phone, the Operator always accepts the order responsibly. But there are several complaints about the chefs... As they say, it's empty, then thick... It happens that there are no questions at all, everything is perfect!And it happens that some intern works at the cook's place, and the taste is strikingly different from the usual one, we order almost the same thing periodically and already place bets, there will be a balance or we will get a pig in a poke! This also applies to French fries, 50/50 is fire, that is, it is not possible...
I tried shawarma here, specially chose the option without cabbage (alas, experience tells me that if it is in the recipe, it will be the main ingredient) - Hawaiian, I asked to fry it harder, I like it toasted. At the exit, alas, it is barely warm from the meat side and frankly cold from the vegetables side (they somehow get that these ingredients lie separately, in general it's not bad, but with roasting they don't steam from the word at all). The sauce is delicious, the meat is tender, but the pineapples are 60 percent replaced by some bland tasteless translucent vegetable, sliced into cubes (fresh cucumber? turnip?), probably to compensate the cook for the lack of cabbage. The total weight is 270 grams, which, to put it mildly, is not enough for 8 rubles. I won't come again.
The shawarma is not bad, it's worth the money.
But you shouldn't order delivery - we don't have such a big city to keep an order for more than three hours.
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Herman Sushkevich
Level 10 Local Expert
July 6, 2024
Great place! The girls cooked everything quickly and deliciously! We were very satisfied!
The only negative is the inside of the shawarma (salad or meat - we did not figure it out) was very cold and it was not very pleasant to eat, but overall at the level of 3/4 stars.
Sincerely, I wish you to improve the quality of the products and there will be all 5 stars!
We ordered shawarma in koptevo (unfortunately it is not in Google and Yandex) 02.09.23 in the evening, and in general not only that day, we ordered 5-6 times there, but of all the orders only once the shawarma was tolerable, it was the order made on 02.09. it was the last straw. The shawarma was just disgusting, the Hawaiian was just tasteless, as if you were eating paper, and only when you came across a pineapple did the taste appear, the sauce was just some kind of water (you can't even make it with mayonnaise, because it tastes brighter), the vegetables tasteless. Except for the word "paper" I can't find anything else. The barbecue was with mayonnaise instead of barbecue sauce, otherwise the same tasteless, and not a single piece of bacon. Pepperoni is a separate topic, it is clear that it should be with a quip, but not in the same way that tears would flow, well, again, except for the sharpness, there was no taste in it. There was a desire to return and feed the cook with this shawarma, maybe then I would have drawn some conclusions. I do not recommend a cafe in Koptevo to anyone!!!!!!!!
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Галина Замбер
Level 11 Local Expert
May 25, 2024
I often use delivery. Always fast, hot, and fresh. There are favorite dishes, very tasty nuggets and onion rings. And the set with meat and vegetables is very decent, there is enough for two
Everything is very tasty, our big order was quickly prepared. Everything is juicy, cool and atmospheric. The staff is friendly, polite, the girl at the checkout prompted and advised everything. We will definitely come again 🥰
An excellent and even very good cafe for a pleasant stay and a hearty, delicious lunch..It is a very cozy and wonderful institution, the staff there copes with the work quickly and efficiently!!!Enjoy your meal!!!)
At the entrance to the institution there is a strong unpleasant smell, there is no additional stand where the details of what the gramovka shawarma consists of will be painted, the food cooking monitor weighs, in fact, it does not work very conveniently! The shawarma itself is delicious (depending on which cook is cooking)!
It's delicious, but it used to be better, the pita bread is too thin, there are no questions about the filling. The service is fast, the room has a pleasant atmosphere.
We ordered delivery from 19-20, delivered at exactly 20.00. There were French fries and nuggets scattered in the bag, the shawarma and burger were wet. I will never order there again.
Any shawarma in which there is cabbage, nothing but cabbage and will not be put, only they do not regret it there. The atmosphere there is pleasant, the waiting time is always faster than promised.
Shawarma is 1/10, there is a lot of cabbage, little meat, plus it is falling apart. They asked to replace the pickled cucumber with a fresh one, as a result there was one salty one. The wait is long despite the fact that there were no orders