Queues are a scourge of such organizations. If you do not take an electronic ticket beforehand, you can fall asleep. But there is nowhere to go, since they are alone in the city, they have to sit and wait.
But you can charge the gadget.
I left Xel for Beeline. The connection is bad and the feedback from them is bad. They do not respond promptly to complaints. And so how many years was them. Don't appreciate old customers