We could not connect the eSIM, citing a system failure, although the failure has been over for a week - I was told in another office where the sim card was replaced.
I was in Kazakhstan for the first time. I needed a connection. I applied to this salon. The staff helped with everything. It was very nice to be hospitable and helpful.
I have been using the services of this network for a long time. There are a lot of offers for updates and various promotions that help attract attention. The only drawback is a cramped room that cannot cope with the influx of visitors.
There are few managers in the morning, waiting 10-20 minutes. After the invitation, the manager apologized for waiting)) This is the service, they quickly reissued my number, everything is on the case, they didn't sell me too much. Parking is available, so far it is free))
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Zaurus
Level 9 Local Expert
January 1, 2024
I had to apply several times - nothing supernatural, people are doing their job
We designed everything professionally. Even when there are 10 minutes left until the end of the shift, everyone
those who managed to take the ticket were accepted. Nice place, well done staff
kcell was a favorite connection for a certain time, until Altel appeared - switched to it and did not regret it. I still remember Kcell with warmth, I've been with your number since I was a child
There is always a crowd of people here, you wait a long time, if you have a choice, it is better to choose another office of this company, you can wait 2-3 hours in line.
An excellent branch, has greatly improved customer service in recent years. Patient and responsive staff, completely solves the problem, starting from the treatment, ending with the end result. Lots of work windows, coupon service.
I came to register a new phone and did not expect that everything would happen so quickly, clearly. The manager additionally checked the fulfillment of all the terms of the agreement. Competently.
I wanted a phone for the promotion and while they took an hour of information, in my opinion they left and nothing came of it. That's how I wasted my time.
The whole process of buying a SIM card takes an unusually long time. Twice to the cashier, the papers are processed....all together, the wait took almost 45 minutes. The staff is trying hard. But the whole system of registration and payment is so long.