The shower is broken, the bathroom door was broken at the time of check-in, three towels were put in the wash, one was brought (there were three guests). We ordered dinner, the mantas were extremely not tasty
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Данияр Бахтиярұлы
Level 6 Local Expert
July 16
I've been there a couple of times, the price is for the service
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Сергей
Level 11 Local Expert
December 22, 2022
Amazing large balconies, clean. The bathroom is not very conveniently made behind glass, but it is beautiful.
A great hotel for its level! On the ground floor there is a swimming pool, sauna, infrared sauna, small gym. The restaurant serves delicious food. The staff is very friendly and helpful. The breakfast is a buffet, the choice is good, high-quality. Don't count on a beautiful view from the lower floors - we lived on the 3rd and our window overlooked the end of Khrushchev - so-so view) But if you don't look out the window, then everything else is great!
Very comfortable rooms, cleaned every day, bed linen and towels were also changed! The room included a swimming pool, sauna, gym!!! And what breakfasts !!! We were full in the morning and then until the evening !
Friendly staff, pleasant spa, spacious rooms, everything you need in the room is there, but the room came with a very soft mattress, perhaps even sagged, while there was an oak pillow, it did not work out, the room was very "heated", upon arrival in the room, the air conditioner was on heating, in silence it was very loud, turning it off, found that the fan in the hood was creaking terribly, and under the gusts and howls of the wind, it began to rotate and make even more disgusting sounds. In general, despite the coziness of the room and the entire hotel, it did not work out to fall asleep (
Great hotel, I really like it, I've been staying for probably the sixth time, excellent service, friendly, very nice and kind woman works in the pool at their reception, thanks to such people, the service is improving, I forgot the truth what to call her- Russian with glasses!
I lived in the nearby Comfort hotel for three years and always thought: Kazzhol is even higher in terms of service. I tried it and I can say that it is far from the best hotel in Almaty. The entrance courtyard. The ground floor is solid common areas. The Internet is not working well. The rooms are old. The sound insulation is poor. Bathroom equipment is poor. The breakfast is a mess and there is no free space. Although the reception area is beautiful, the breakfast itself is decent according to the set of dishes. An ambiguous impression. I don't want to come here anymore
I have stayed at this hotel many times. I really like it! Cleanliness, responsive staff. Convenient location, close to the metro station. The rooms have new Furniture (no old worn things). I recommend it!!!
Convenient location.Breakfast is a buffet, a good menu, many different dishes to choose from.I lived on the 6th floor, quietly, calmly, the loggia for smokers was what pleased me (no need to go down).
We accommodate our guests in this hotel. Cozy clean rooms, good cuisine, polite and attentive staff. The price-quality ratio is ideal for business travelers and tourists who do not plan to stay at the hotel all day.