The staff at the hotel is wonderful!!
Thank you very much!!
Everyone is polite, they will always help solve any issue. The hotel itself is also pleasant, clean, and the food is delicious.
The location of the hotel is good, you can go for a walk. Nearby there is a shopping center, an exchange, cafes.
For me, the disadvantage is that the rooms are small. As well as there is no sound insulation, because it is very audible how people are talking in neighboring rooms, or someone is talking loudly walking down the corridor.
A very good hotel was on a business trip, the rooms are clean, the breakfast is very plentiful and varied. The location is also in the center to the green bazaar about 20 minutes on foot, there is a large shopping center nearby. There is an option to order dinners actually on the restaurant menu, national cuisine dishes are available, everything is very tasty. There is a swimming pool and a sauna, but the pool is already in need of renovation.
Pleasant hotel: polite staff, clean room, it seems small, but very cozy, very comfortable bed, slept great. The plumbing is a little old, the shower stall was heated. The view from the window is pleasant, even the mountains were visible from the side. You can open a window. The location is in the city center, which is very convenient. Separately, I would like to mention the restaurant with pleasant service and very tasty cuisine, the chef has a separate "bravo"!
I enjoyed spending 5 nights here in 2021.
Such a comfortable mattress in a double suite. Delicious buffet breakfast, hot on marmites. I liked the delicious fresh salad of tomatoes and cucumbers of the RAVA variety, omelette and of course bacon from the contact grill. I shared my room with my colleague, very conveniently, taking into account the gender difference (he is a man) if there is a screen for changing clothes during the presence of another person in the room. Ventilation is excellent, especially in the toilet/ shower. The necessary cosmetics - Soap, shampoo, shower gel and toothpaste are available. However, hotel cosmetics are suitable for me only from a 5-star hotel chain.
But it was very comfortable to stay here in autumn. There is parking and extremely polite staff. I liked it! I will definitely stay in one of the hotels of your chain next time, but at a different address in your metropolis of Almaty. The main location is close to the office where my colleague worked.
Houseeping works efficiently and without obsession.
The bathroom is perfectly white.
(the photos are fresh, 10.23.2024) I was here with a work partner from Moscow.
Darinna Lipshits, Transcarpathia, Ukraine.
A modern hotel with cozy rooms. The friendly staff will help you with advice on issues not even related to accommodation.
The restaurant serves European cuisine prepared with a soul. Very tasty! There is an aqua zone, the pool is small, but relaxing before going to bed and relieving fatigue helps perfectly.
Staying in this hotel leaves pleasant emotions and memories!
An interesting location is in the courtyard, in the middle between residential buildings. Somewhat cramped passage for taxis and buses to the hotel entrance.
But the hotel has a small swimming pool and exercise equipment, so physical education students will find something to do in the morning or evening.
A good breakfast and coolness in the rooms are also a plus. If you go further along Gogol, you can also walk to the park of the 28th Guards of the Heroes of Panfilov, in which the majestic Ascension Cathedral is located!
Among the recommendations is to expand the range of beer, so far only one brand of local beer is available from draught, which is very good, but I would still expand it.
The hotel draws on its 4 Stars
A good hotel. It is located in the center. There is a market and a Mega city nearby. The room has everything you need. The bed is comfortable. You can sit on the balcony. There is a small swimming pool and sauna, a gym. The staff at the reception is very helpful and helpful. It's not a bad restaurant. The price tag is low-budget.
A solid four. Clean, cozy, quiet enough (although I had a corner room at the very end of the corridor). Great view of the mountains. The staff is polite and hospitable, and the breakfast is quite tolerable. Among the disadvantages, I do not recommend taking dinner. He's not worth it. For this money, you can eat much better in a good cafe.
We stayed in this hotel for 3 days, we really liked everything. The staff is very friendly, polite, tell me everything. The rooms are clean, cozy, and beautiful. I will recommend this hotel to everyone and I will only stay there myself. 💐🌺🌷
I often visit this hotel at conferences, I really like the convenient location in the center of Almaty, in the golden square, convenient location, good transport interchange, beautiful place, I like the hotel itself with polite staff, delicious food, beautiful interior, it is very cozy and comfortable here, there is a swimming pool, sauna, fitness room. I recommend all guests of the southern capital to visit this hotel
Nice friendly staff. Excellent buffet breakfast.
The second floor is a little smoky, there are rooms with a balcony. There is a swimming pool and a sauna. Excellent location, near ATM, pharmacies and shopping center
The hotel is comfortable. You can feel the style and age. There are pros and cons to this. Among the advantages, thoughtfulness, good design. Among the disadvantages, the deterioration of plumbing, partially furniture. The food on the buffet is plentiful, but the vegetable salads are sluggish, sometimes not fresh, but the dishes ordered from the menu were very pleased. Respect to the cook.
I lived in this hotel on Gogol Street, the rooms are clean, the beds are comfortable, there is everything that guests would feel comfortable, the breakfasts are not bad either, only the restaurant on the ground floor is small. And it's quite possible to live like this. Only when I lived there it was like Bombay!! The whole of India seemed to live there.
In the restaurant, you can eat one dish, the rooms are spacious and clean, and most importantly, the room is quiet and the neighbors are not heard. The hotel is located in the center, you can walk around the city, there are ATMs inside at the reception
The superiority of this place in everything is amazing. A huge number of photo zones, premium service, excellent cuisine, excellent spa, sterile cleanliness in the rooms. Not the "collective farm" staff. I recommend the Kazzhol hotel according to all criteria!
It is immediately clear that there has been a good repair recently. Everything is fresh, clean, polite staff. At the reception, the young man speaks several languages, helps in solving any issues. There are more such competent professionals in the service. Respect.
A good hotel, corresponds to 4 stars.
Excellent breakfasts, a large selection of different positions.
The hotel is located in a quiet sleeping courtyard in the center of the old town.
I recommend it!
Kazzhel Hotel, checked in completely by accident, but returned a second time. It is located in the center, quick check-in, excellent breakfasts. But at the same time, the doors are battered, there are no card holders inside, so-so noise isolation.
What did you like:
1. Location. The center, there is everything nearby
2. Breakfast. There is everything in large quantities, a lot of people, but there are always places
3. The room. I rented a suite, judging by it - in general everything is OK
4. Service - no complaints
I didn't like it:
1. Noise insulation, maybe I was unlucky, but I heard the noisy companies passing by well
Nice rooms. On the east side there are large, spacious rooms. Relatively good service. There is a swimming pool (although I did not use it). But the cost of living is quite high - you have to pay for good things. However, given the constant occupancy of hotels in Almaty, there is not much to choose. By the way, aircraft crews spend the night in this hotel, which is quite interesting and unusual - you can admire the flight attendants at breakfast ...)))
Excellent breakfasts and dinners, the rooms are spacious, some with balconies, the service is good, the rooms and floors are very clean, there is a private pool with sauna
Sure..The same!this is my, our favorite, cozy place in Almaty! How we love to come back here, after a long day, after walking and just coming to visit..I like everything here!quietly, you can get a good night's sleep and of course have a sooo delicious, satisfying, varied breakfast ...
My new review of the old, once not a bad place to stay..Unfortunately, the Kazzhol hotel has outlived its usefulness..it has deteriorated and changed for the worse, one elevator does not work, it takes a very long time to wait and order a second elevator, in addition, it is impossible to go down the stairs, (the stairs are simply blocked by shields)not outside, not in the dining room, nowhere, because of the prolonged (necessary!) repair of the reception...although repairs are required everywhere, and the hotel is being repaired in pieces..outdated and old-fashioned, tasteless design of the dining room (photo attached), saturated with old smells of oils...regularly spoiled sour beans for breakfast, smelling of harsh ammonium, (there were such beans before the new year and this time)how can this not be noticed by the cooks?? Breakfasts have become monotonous, boring, cheap, pancakes are always cherished (I have never seen fresh pancakes fried), fried eggs are also cherished or yesterday's, amlets are not tasty..the vegetables are stale..There is no oil..only the spread. Well, in general, they turned a terrible shit out of the hotel..Where is the owner looking? 03.03.2024
A good hotel, with an acceptable combination of price and quality. Friendly staff at the reception. Convenient location. The rooms are good, cleaning is carried out daily.
Great hotel, great location, great staff, great breakfasts. I would especially like to mention the administrator Galia, the most friendly and helpful employee of this hotel.
Excellent hotel, good rooms, everything you need, decent prices, very responsive staff - will help with solving various problems, prompt, speak Russian, Kazakh, there is a shuttle service, there is a good restaurant at the hotel, large portions, cook delicious. The location is also good, inside residential buildings, so it's quiet at night, cars don't drive under the windows, there are shops nearby from groceries to sneakers, banks, an exchanger.
Nice hotel, friendly staff. conveniently located. There is a shopping center, a cafe and the central street of the city nearby. There is a fitness center, Internet, and a work area. The breakfasts at the hotel are full and varied.
The city center, decent accommodation conditions, a bar for guests and a good selection of drinks, but you should always remember that MIR cards are not accepted for payment, only cash in dollars or euros, or European cards, but not rubles
Good hotel: convenient location, clean and comfortable rooms, courteous staff, excellent service, very tasty and varied breakfasts, SPA in the hotel building. I definitely recommend it.
A spacious hotel in the center near the Arbat. There are many places nearby where you can find national cuisine, without taking into account the pretentious national restaurants.
The food is delicious, the decoration of public areas is decent and modern , the decoration in the rooms is with the best Kazakh traditions ... quite specific
The location in the center is practically. After the renovation, it became even more pleasant. The rooms are good, the food is great, the staff is helpful.
A wonderful hotel, the rooms are small, but cozy. All the staff are polite, there is a wide range of dishes in the restaurant, a buffet breakfast with a huge selection for every taste. There are many shops within walking distance from the hotel.
A decent hotel. A very good restaurant, we stopped for breakfast several times, even when we spent the night in another hotel. Overall, I am satisfied with the service.
Nice hotel in a convenient location. With a good, delicious and varied breakfast. Friendly staff. Nice comfortable beds in which you can relax after a busy walk around Almaty or a hard business day.
The price, however, is not too high, for hotels of this kind ...
But I recommend it if the price is not so important.
It's okay that the rooms are small, cramped, but warm and tidy.
They cook very well!
The staff is very nice!
After the renovation, the hotel looks like all 5 stars.
Great hotel! Everything is there and a fitness ass and a swimming pool and the breakfasts are gorgeous, new salads and snacks every day. Cleaning every day, everything is clean and fresh. Thank you very much! I liked absolutely everything! I wish you prosperity.
The rooms are comfortable. There is no sound insulation - as in all hotels, you can hear what is happening in the corridor. A wonderful selection of breakfast dishes. The end rooms have poor internet connection. High cost.
The hotel is 3+. Convenient location in the old town. Everything is basically nearby. You will feel the flavor of Almaty life there. There is a pool for relaxing in the evening, and a sauna. What else does a business trip need for an evening rest? The staff service is good.
A wonderful restaurant with delicious national food, its atmosphere and flavor, I recommend it to all visitors.
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Shuhrat Muradov
Level 13 Local Expert
November 2
The hotel is nice, the rooms are clean, there are separate rooms with a balcony, which is very convenient for smokers! In the morning from 7 to 10 you can have breakfast, you can even say that this is not breakfast but a half-lunch, as the food is delicious and varied! By the way, there is also a gym and immediately a sauna with a large swimming pool! In general, I liked it, I recommend it, I recommend it!
A cozy hotel. Excellent value for money. Clear. Very tasty and varied breakfasts. For every taste. The staff is attentive and helpful. There is an ATM.
It's not even a bad hotel. Delicious varied breakfasts. Friendly staff. The view from the window is not very good, but very close to a pedestrian street and a lot of cafes. I liked.
The price is somewhat overpriced, although in general the hotel is not bad. For the same price, Holyday inn. The location is great. The rooms are clean and comfortable. The breakfasts are excellent. The central part is currently being renovated and it would be logical to reduce prices
Well, what can I say. There were 2 rooms - in one it was dog cold (they said that the air conditioners work for heating, but in fact they do not work), in the second it was stuffy and hot. The rooms are patched, the carpet is stained. The breakfasts are average. If you don't find fault too much, then it's tolerable, but we probably won't come back here. There are better options.