If there was no need for the services of Kazpost, I would not go there at all. No matter which department you come to, a maximum of 2 windows are working.... You have to wait for an hour or even more. It would seem that the central office, but the same story. There are only 2 working windows. They also drive from one to another, as if in the same window it is impossible to solve all the issues and sign where necessary.... ATMs in branches do not work, only in the central one, and then it is prehistoric....
As for the service, I will not say that everything is just bad, but sometimes you go to lunch for a parcel, and there is one employee who is ill or on vacation, you sit all lunch waiting for a person to come from lunch and start working
It's just a nightmare. Everything is constantly through one point . Employees are lazy, incompetent, and slow. It's okay to sit in line for 3 hours. They can also all leave for lunch and wait for them for an hour. A queue of 15 people. One window is working. And the second employee does not have access and is playing games on his phone. And so it is in Kazakhstan . Prehistoric age , no development . It's a rotten place.
We helped to refund the money for an unsent parcel. I would like to thank the employee Ayagul, from the third floor, who quickly and promptly helped to resolve the issue. Also the accounting staff, who solved the issue as professionals in their field. Good luck to everyone!
I can't say anything because I was there only once, but I can tell the magician that the security there is super not only they guard, they also help, I couldn't withdraw money, I came up and helped, I asked for a consultant, it's worth a lot more of these
I sent a letter from Russia to the address of the regional military commissariat. The tracked track shows that the letter is already in the mail and has been waiting for the recipient since May 2 (today is May 8). Question: has the notification been delivered to the addressee?
Excellent employees. The building is clean and comfortable. Convenient location. There are queues, smiling employees cover such disadvantages. The head is generally excellent. If you have any questions, you can contact her, she will help
It's a complete mess. You can't survive with this kind of service. I came to send a package, I sat for more than an hour. If someone misses the queues, this is the place for you. There is only one operator sitting on the shipment and does not move. In any transport company, this operation takes 5-10 minutes. In short, a huge minus.
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Roman Zagrebin
Level 8 Local Expert
May 23, 2022
It is better than the Russian Post, the range of services is more diverse, the technology is more modern, the staff is pleasant, everything was explained, helped
In 2 minutes, a woman at the issuance of coupons helped me pay for the state registration of property (notary) no queues at the checkout and waste of time. The golden employee. Thanks to her. I recommend it!
I like the convenience of the parcel supermarket. I am sending all parcels to this department. I came quietly, picked up the parcel, checked in and am free
The employees of this department of Kazpost are late for work at exactly 9 a.m. only when you come to work you stand waiting for them on the street the door is not opened
There is a very long queue, old people sit waiting for their room for a long time, the staff is not competent and cannot serve the client without prompting.
The main office of Kazpost is in Uralsk. with the advent of the supermarket, the new opportunity to pick up parcels has greatly accelerated the receipt of parcels.
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Zolotoi.Adl
Level 9 Local Expert
February 5, 2022
The service is good, the staff service is not ethical!