We have been waiting for a replacement pension card for more than a month since the deadline ended, but we have not received it now they say close the old one and open a new one. After opening a new card, the pensioner needs to go to the pension fund to fill out an application for a new account in a new way. Employees of the card department of Kazpost do not work, but only create problems and additional expenses for pensioners.
The level of service for postal workers is zero with a minus. It is difficult for them to answer their work phone. For two weeks in a row, they don't answer my phone every day. I can't receive the parcel because of quarantine measures, they can't deliver, they can't make a refund. The penalty is growing. What kind of employees were recruited. They simply cannot fulfill their official duties. I will never use the services of this mail again. As soon as the roads are opened, I will go to the chief with a complaint. This is too much!