I am from the city of Taraz, I am serviced at 7 mkr, I am sending a message. A big minus is a huge queue, especially recently scandals of dissatisfied customers. It takes only 1 operator to send it, and one operator issues it. There are 5 windows in total , only 2 of them are working , so why are they empty?Now the time is online, respectively, sending and receiving every day, there are many of us and one operator, and therefore people are asking to add jobs
The service itself is not bad, the operators are polite, they no longer pay attention to scandals, apparently they are tired
Waiting time : hours
If we send a postal order, we will not be accepted. They collect and send orders from their online customers. This is not the first time. At the box office 1 girl, a young girl is a very grubby girl. Please take action
The service is average. The operators seem to be in no hurry (remember the cartoon "Zveropolis").
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Олег Олег
Level 12 Local Expert
September 13, 2023
When I go there, there are practically no people. Quietly, calmly. The only thing is not clear, in the order I specify the branch in the 7th microdistrict, but comes here... The girls have nothing to do with it, this is an omission of sorting, and already on a permanent basis. It is extremely inconvenient for me to go there, but the department is working fine, everything is calm, no problems.
I really like this post, especially the employees of the department! Attentive, competent and clearly fulfilling their duties! They will always help, prompt, and provide all possible assistance! If necessary, they will call about the receipt of the parcel!I wish all the best to all employees of the post office and many thanks for their noble work!
Disgusting attitude towards customers. Boorish attitude. They work according to the mood. Sometimes it feels like they are pouring over customers. The worst department in the neighborhood.
Today I came to send a letter, so they told me: "go to another post office," referring to the fact that one cash register works and it has a lot of work. What's that supposed to mean?
Good day to all, Friends!!!
In general: I really was in this branch of KAZPOST, located at the address: Taraz, Zhailau mkr. (3rd mkr.), house 5"A". Actually, the location of the Kazpost branch is quite good,
on average: good quality of service and provision of social services. there are no direct services to the residents of our city from the staff of the post office, as well as certain comments and complaints ...
On average, I can put a score slightly above the average - "4".
Thank you all for your attention!!!
I consider it pointless to write a bad review about the sweat department, which I visit a couple of times a year. But when I come, everything is fine. They quickly find the parcel, the employees do everything according to the regulations, as it should be.
They were polite, they were glad to accept my shipments, although there were 12 of them. In some branches, you can immediately see that you are not welcome with so many shipments.
This mail seems to exist separately.It does not always work, three cash desks , cashiers are rude.How many times I went there, there is always an unpleasant aftertaste .And there is no one to complain to .If there are people here who can influence these disadvantages. I'm asking you very much.To influence.
It is not always possible to receive transfers. There is no money available
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Anonymous review
March 20, 2021
Talpa people are working very slowly, there are always a lot of queues, please take another assistant. There is, as always, one window that works for you.I am very unhappy!!It 's the same for other people , too .
The queue is always huge, you need to spend half a day to receive a parcel. Previously, parcels were placed in the post-terminal, but now they are not. There are three cash desks, only one always works, and it serves everyone in a row, and communal services, and transfers, and mail. Each and every customer is served well for a sooo long time.
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Anonymous review
November 10, 2020
It's fine, but there's not enough staff, one girl works, it's a pity she doesn't have time, and our people want everything at once.
The staff is normal in my opinion, although many complain. I would like to draw attention to the difficult working conditions and low salaries. First of all, ask yourself, would I work here?
There is no service...how can you not get a queue in one window...although there are 3 of them! To receive parcels in the same queue with the community services! The electronic device is not working...you go several times to get to as few people as possible!