Kazpost
205 reviews
March 26
Prompt service , cooperative staff .
March 30
I was picking up the goods I ordered from the post office. Everything arrived on time. However, the box was a little crumpled. The whole product is intact. The service at the post office is excellent. But in the mail that is located at 78 Parkovaya Street, you need to add an employee.
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May 4
Good mail. My friend lives in Kazakhstan, and I needed to send her a package. In Moscow, I filled out the address incorrectly, so the parcel could not reach the recipient. I was contacted by Kazpost and asked to duplicate the recipient's exact address and name.
People didn't send her back, they helped me.
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January 28
It is convenient to pick up parcels, the supermarket package format has greatly facilitated the process of receiving parcels, it takes 5-10 minutes on average, depending on how many people are standing in line.
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1
April 29
Good people work, but the organizers of the bmsnes process don't understand something about what they are doing - there are no boxes of the right size, there are no pimples, and all they had to do was send a 30*40 painting....They didn't accept it... Time is wasted... Trust is lost....
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April 10
The most terrible service a week ago, the courier decided not to bring the parcel for me, noting that I was not there.No matter how many times I called, it's been a week and no one has even moved.As I understand it, the authorities generally turned a blind eye to everything.
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February 1
It has long been necessary to disperse them and nationalize them. They said in another department that they work until 16.00. I arrived by taxi, they work until 14.00.
That's what it means, the owners are Kulibayevs-Nazarbayevs. They only get money, they don't care about the rest.
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2
March 16
Kazpost is the norm, or rather the usual "scoop". Until two generations of workers change, there will be a scoop, even if you install a million new technologies... well, Parking is a separate problem.…
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1
February 6
The disadvantage is that the letter arrived and was in the mail for two days.
They brought the receipt for the letter, but they didn't put it in the mailbox, they just stuck it near the entrance door.
I understand that a postman's salary is small, but you can't do that either.
I'm waiting for the second letter, it's been in the mail for 4-5 days, but there's still no receipt (((
You have to go by yourself, it turns out.
By the way, most of the employees of the post office don't know where to receive registered letters, I barely found it.
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1
November 3, 2024
I came for the first time for the parcel! What can I say? Parking is a problem, since the city center, the building is large, I received the parcel properly, although I had to pay, and their cashier does not accept cards and online transfers, I had to look for an ATM to withdraw cash, since there are no ATMs in the office itself. Disappointed financially))))
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April 7
It is never clear when to arrive (unclear breaks, closed doors and the same service. What is not reformed, but the good old mail always wins)
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April 16
Everything is fast and clear. Thank you for the user-friendly application and the work of the staff
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September 22, 2024
Excellent branch, everything is fast, the employee helps, however, cash needs to be prepared in advance, once again the terminal does not work, but otherwise there are no problems
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1
November 26, 2023
I really like the central office of our post office. Always clean, good furniture, vending machines. Now modernization is also underway. Supper!!!! The square is nearby, with wonderful sculptures..
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3
1
April 1
Special thanks to Gauhar, for delivering parcels. Always friendly, ready to help!
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November 21, 2024
It's a great place. There is an entrance and a ramp for the disabled.
True, there are long queues, but where there are none.
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March 7
Thanks personally to cashier Indira Kamolova Ruzieva. Excellent service!!!
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March 10
It's a mess. There's a whole quest to find the package. There's a huge puddle at the entrance, I almost slipped, and the roof is probably leaking.
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1
August 15, 2024
An unexpectedly modern and convenient post office. There are no complaints in terms of receiving parcels. Fast, convenient, understandable
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1
April 29
They served well and quickly. There was no queue. The staff is polite
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April 7
They don't accept parcels with medicines abroad, it's worth writing about it on the website, I wasted my taxi fare
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1
October 27, 2024
There is a philately department and an amateur circle. That's cool. It was nice to see and chat.
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January 30
The electronic queue terminal has been launched today. There are few staff, but in principle they are normal.
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January 14, 2024
The Kazpost post office is like a messenger from the past in our digital time. The service sometimes tests patience with queues, but employees try to be attentive and help. Sending or receiving letters and parcels — here you feel connected to people in the old-fashioned way.
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1
December 7, 2023
I take off 2 stars for removing the electronic queue. And the big minus is that there is no caspi QR payment. I use the services both as an individual and as a company. The documents are a mess! It is impossible to find out the account balance. I have to run to the girls to work with clients, then to the accounting department... It's time to keep up with the times and make everything convenient for consumers.
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4
March 26
If you're not in line and you think you're going to get a ride, don't get a ride, get in line!
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March 24
They wrote that the post office is open 24 hours, we came by taxi, and they are resting, why lie.
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February 29, 2024
Constant queues and unwillingness of employees to work. You can wait in line for half a day. Kazpost, take action! Stop saving on the wages of your lower-level employees, on whose competence and quality of work the reputation of the company as a whole depends. It doesn't do you any credit.
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4
1
August 26, 2024
Managers and employees, below 0 is your job. My parcel was PAID for with door-to-door delivery, but your staff arbitrarily decided that if your service does not have enough couriers, then I can come in person. I kind of need it)) but your schedule from 9 to 18 and on Saturday / Sunday off gives few people a chance to catch up and pick up the parcel. Therefore, people pay for delivery - but you are so arrogant that you change the status of parcel delivery to a convenient one for you. The call center responds we don't have enough couriers. Where should I write a complaint about you?!
Only unsubscribes from your support chat operators. Horror, not service.
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2
October 2, 2024
There is always a queue, I send letters once a month, there is always a queue, it takes 1.5 hours to send one envelope....
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2
October 20, 2024
Very qualified employees serve you quickly and competently
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1
June 9, 2023
Everything here is so convenient, except for parking, of course, there is nowhere to put the car, but it is everywhere in the center. I like the service, the pleasant staff will help and explain.
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3
March 20, 2024
Why are there phones that cannot be reached? There is no required information on the site. On Nauryz weekends, Kazpost does not work for all 5 days, or does it work on 25.03 like some institutions?
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3
June 28, 2023
If you want to waste your time senselessly and enjoy complete incompetence and incompetence, then send an email to you.
Sooooo slow, operations that take 5 seconds in the real world, in this Looking Glass take 10-15 minutes. Nothing ever works. No one knows or knows how to do anything.
You can spend hours watching employees transform common sense into absurdity.
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3
1
October 9, 2024
You have to climb into other people's parcels yourself and look for your own ... they were sent from aliexpress to a completely different mail far from home....
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1
November 8, 2023
I tried to open an account for a legal entity in this main branch. The cashier called those documents that were not called to me before I called the Kazpost call center. Often their program didn't work. Very slow service. I lost 2 days, went 3 times.
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2
1
March 28
Nice big compartment. When I came in, I was confused
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February 23, 2024
I put five stars only because I was served by the girl at the cashier #7 Ruzieva Indira, if possible, I will give her 10 stars alone, all the branches of the Republic of Kazakhstan are dragging one 🤩🤩🤩
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1
June 4, 2023
Just to solve one small issue, I went around three departments, including the central one, at first I thought it was some kind of ridiculous accident, BUT NO - this is a systemic vice: rudeness of the staff, arrogant-dismissive tone of communication and even the transition to shouts, accompanied by humiliating gestures, 0 09 a.m. they are in no hurry to open the door for visitors, and having opened it, he is in no hurry to "wake up" - a disgrace to the Kazpost service sector
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1
November 6, 2024
Good postomart! Everything is quickly processed and issued. There are no disadvantages.
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June 29, 2024
Kaz Mail. The Service Is Excellent. Thank you Very Much for the Work of the Staff.
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September 14, 2024
A large compartment. I was picking up a package. Everything is convenient and fast.
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July 5, 2023
It became cool. I received a money transfer. The staff is polite. When I was there, the queue was small. Although not all windows worked. The staff are great, they know their job.
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May 19, 2023
Make the entrance more friendly, let more light into the hall, update the facade! You are a very cool corporation, show everyone that you are! I want more automation and luxury!
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June 30, 2023
We use the campaign to send documents across Kazakhstan. Prices for services are regularly raised , the service has remained the same as it was 10 years ago . I will definitely find another company.
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1
November 22, 2023
Endless queues, not everyone works at the same time, the reception of one person lasts forever, everyone is always polite, they consult well, but this expectation = disaster
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April 15
Everything is cool. Promptly
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June 3, 2023
The service is good, the girls are friendly. There is a live queue at the checkout for a very long time. The girl did a good job outside of work because they couldn't make it. At exactly 18.00, everyone turned off the lights everywhere, all cashiers are off.They all left. I had to go out through the staff exit.
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2
1
January 20, 2023
Why does the lawlessness in the department on Tol Bi -Baizakov not end? Manager Aigul is sitting picking at his phone, when asked why he does not accept, he says GO TO ANOTHER DEPARTMENT! Also, the electronic queue does not work, all devices and monitors are disabled, there is no online queue booking service. Close it then if you don't serve it. I write repeatedly, I kindly ask you to contact me.
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3
January 4
The staff is very rude and slow.
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1