A request to the management: take the strain off the only employee - the person is trying but cannot work quickly due to exhaustion: he works for 3 people, please send at least one more employee, otherwise the queue is 20-25 people because of one working employee. To pay for utilities , you need to take a queue in an hour , although the employee is working hard , but he cannot give parcels to the military school , accept utilities and issue a pension . Send an employee to help.
During the service, customers talked with employees about personal household topics. The system was stuck, and some customers couldn't pick up their parcels.
Everything is slow service for 2- but there are no more options at the address of residence. So we use the services as necessary... as they say, you don't have to choose.
There are a lot of people coming to the post office, but few conditions have been created. There are few seats, in the future, if possible, it is necessary to expand the room.
So we came to this post office for a parcel, in front of us was what kind of granny, an employee was digging, digging, digging. We arrived at 9 and left at 9:30.
Bottom line: Very slow
There is often a queue, one cash register works more often, sometimes two cash registers, and they also issue parcels, the window for issuing parcels often does not work, there is always a queue, and grandmothers would also be taught to pay for communal services via Internet banking.
Perhaps the worst mail, I received the parcel for 3 days because they did not give the parcel, explaining that they did not sort it, and you can only pick it up after 3 days, the queues are huge, the employee determines who to give it to, who can stand, still wait, it's TERRIBLE!!!!
Kazpost, this is another quest! 🤦♀️If possible, then you need to do without post offices, everything looks the same: slow, queues, equipment that does not work every other time
friendly service, electronic queue, convenient location for the MCRN
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Anonymous review
February 14, 2020
Friendly attitude , but : when I received a parcel from China at the beginning of last year , one employee worked poorly , who was sitting next to the wall the very first one - it 's a shame how she worked . She 's a ballast . The rest worked well
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See original · Русский
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Anonymous review
February 12, 2020
In general, Kazpost does not want to work.and it's not all about the operators, but about the management.The KP program does not work systematically, high staff turnover, and hence long queues.All this irritates pensioners when receiving a pension and paying for communal services
There has always been a queue for the last month, one window is open, 10 people entered the queue in the morning.I didn 't wait .the evening before closing is the same story ...Management take action, put another employee
Very disgusting attitude towards customers. No respect whatsoever. They do not notify about the arrival of parcels, and then they begin to say in a dissatisfied tone - Why don't you come for a long time. You try to clarify on the phone whether the parcel has arrived or not, they drop the receiver, they say come with an ID. That is, I need to run to the post office every day just to find out if the package has arrived to me or not. Terrible service!!!