The service leaves much to be desired. They work terribly, you order to a specific address, but the staff of the central post office do not find it necessary to send parcels as expected, and leave them at home. The message comes that the parcel has arrived at the post office you need, but in fact it is at the central post office, where there are constant queues, the program freezes.
They work very slowly. It is written without interruption, but it is closed for lunch. They constantly confuse the codes of parcels and parcels. Queues are worse than in the USSR. Disregard for customers. There are no advantages, from the word at all. Department at Abylai Khan 80, Kaskelen
A package arrived in my name, picked it up without any problems.But inside the building there is an office (I don't remember the name of the bank), here the staff is rude, boorish.
Respect for Kazpost itself.
There was one time, the service was deplorable, I wanted to send a parcel, they said that there was no Internet, because of this it would not work. I asked for a contact number to find out later if they had an Internet connection, and they gave me a non-existent number.
The post office is at night, the operators are angry, the queue is always huge. Payment is only in cash, although there is a terminal for accepting cards. The administration has a lot to work on...
Eternal queues, a complete mess. People are angry about such a service. Air conditioning does not work in summer. There is no service. It's always open, only one cash register.
There are parcels, I did not like the product, the return address in the form of a fake phone, deceiving people they put on the answering machine and say they can not get through, they do not give legal addresses on whatsapp, they are being deceived. And Kazpost works with such scammers. The quality is 0, you need to check online stores, especially addresses. The original was written, the label was re-glued and the product was not worth the money
The 18th century Kaz post office, all the "amenities" on the street, although "it" is difficult to call amenities. I am very unhappy, the (weak) leadership is inactive.
I didn't like anything at all, especially the 5th window and in general it's a mess!The co-workers come to work at what time they want!there is no boss at the workplace, all the offices are empty, in short, a quiet horror!!!!!
Kazakh Telecom and Kazpost are a discount-free organization, you come there to receive services, it feels like you're asking for tomatoes from a worker's personal garden... They are very rude, incompetent
Mail is like mail... As in that joke, lard is like lard. By the way, we have a better post office in Kazakhstan than in some European countries... for example, Latvia is generally a mess.
This is the main Post Office, the queue is automated.The employees take turns leaving.the staff is polite and responsive.The senior manager controls the maintenance process herself
There is a constant crowd and queue, the level of delivery of goods is generally below the baseboard, couriers do not even know the addresses and location in the city, besides they are rude and redneck, in short, the name "Kazpost" speaks for itself!
Problem-free maintenance. Operators go to a meeting if there are difficulties on the part of the client in delivering the parcel. SMS notification, quick sorting of goods, polite staff.
It's as if the parcel delivery operators were forced to work there. Not kind to customers. A simple parcel is given out for a very long time. They don't seem to be literate.