A normal department, there are often long queues, but in general everything is as always. Convenient location, there are a couple of options for an entrance.
Very slow service, and rude staff, although it is written in the schedule there is no lunch, but they actually have lunch for two hours
From 11:00-13:00
Inconvenient means of payment are almost always cash only
The staff does not work well, especially the senior staff member, she sits behind the glass at the cash register, treats the staff rudely. For his friends, he does it quickly and not noticeably to the outside eyes, so that visitors do not notice. A long wait outside in the heat. The employee who issues the parcels is polite and correct, well done, but nothing depends on her. After all, you can put another employee with a laptop so that the work goes faster.
They sell lottery tickets: firstly, they are expensive and secondly, it takes a lot of time to make a purchase and even more time to receive a win. And it is necessary to present an identity card. How would someone forge this ticket?..
Queues are our everything. Where are we without them? The staff is tired of work, and sometimes they are not very kind. In general, there are no complaints about employees, people are responsive, but it seems that the system has fucked them up so much that it is generally very difficult for them to work there and stay in the office.
In general, the department is not bad, but there is still room to grow definitely