Not only have the communication offices in the city districts been reduced, but they can't even put posters at least in large retail outlets, now you have to go through half the city to use their services. Optimizers are lousy.
The problem is that parking is not provided. In addition, the delivery of parcels leaves much to be desired, it is often not possible to find a parcel at the specified location -a row of cells. The tightness is off the charts...
The post office doesn't sell postcards, but we came here for them. The queue is long, but it's good that we found out all the necessary information first and didn't sit in it.
I often order goods from the Internet. I know almost all the girls. Friendly. Sometimes I forget the glasses, they will help me find the parcel. Thank you very much for your work!
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thomas thomas
Level 4 Local Expert
March 7
1. The courier did not deliver the parcel, but marked the delivery. We waited for 2 days during the day, on the third day we went to the central office at Kazpost ourselves. Somehow we got it, we had to call him.
2. The registered letter from the military unit was not delivered, the notification was not brought, they did not call, although tel. was specified . Half a month later, we came by ourselves, but they told us that there was no letter. We strongly explained that the letter was government-issued. As a result, she found it in a box after 10 minutes. The envelope is large, A4 format.
A very small room, sometimes a long queue. There is no parking, often there is nowhere to leave the car. I left my car on Mira Street several times, now I don't know what it's called. I decided the other day to send a parcel to the main post office opposite the bazaar. So there is no mail there now, everything is on Kaisenova 57
Unfortunately, the Kazpost branch has absolutely no parking, which is completely inconvenient for customers.
And the department itself is quite spacious, and the service is correct.
Our Kazpost is a byword. You always waste a lot of time on ordinary things. Sometimes the program is "hanging", then employees are not in a hurry, then employees do not have enough knowledge for faster service. This applies to almost the entire range of services, except for receiving parcels, and if everything is in order with computers and software.
There are no complaints. I always receive and send parcels quickly, without problems. When there are a lot of visitors, an additional employee is brought out. The girls are polite and attentive.
It's just some Trash.Of the five ticket offices, only two always work, employees allow themselves to be rude to visitors, there is never a consultant near the machine that issues the ticket, and it is quite difficult for elderly people to understand the instructions for obtaining a ticket.
Poor service, callousness to customers. Cheating together with electronic fraudsters of customers. Neglect of customers and inattention on the part of management.
It's very inconvenient. There was a post office near Kazakhtelecom, they took it to K.Kaysenov. I don't have time to get home from work before six, no way. We also need to do a transplant. And they don't work on Saturday to pick up the parcel, but you have to pick it up yourself, you won't send anyone😔
The mail is not bad, but the work schedule is inconvenient.It works on weekdays and until 18.00. Who works until 17.00, it is unrealistic to keep up with the parcel. I have to leave an hour earlier. If possible, you need to extend the clock at least an hour later.
I appeal to the management of this post office: conduct training
with the staff. They are not able to perform elementary operations that do not require great skills, let alone more complex ones.
Postal division by K.Kasenova, 57, is very good. You can say great! Competent and courteous staff! They will always help, explain, and warn you. Well done guys! When I go to this place! And I advise everyone!