The level of service for postal workers is zero with a minus. It is difficult for them to answer their work phone. For two weeks in a row, they don't answer my phone every day. I can't receive the parcel because of quarantine measures, they can't deliver, they can't make a refund. The penalty is growing. What kind of employees were recruited. They simply cannot fulfill their official duties. I will never use the services of this mail again. As soon as the roads are opened, I will go to the chief with a complaint. This is too much!
We have been waiting for a replacement pension card for more than a month since the deadline ended, but we have not received it now they say close the old one and open a new one. After opening a new card, the pensioner needs to go to the pension fund to fill out an application for a new account in a new way. Employees of the card department of Kazpost do not work, but only create problems and additional expenses for pensioners.