A good nook for Kazpost,there are Parking spaces,always a friendly staff who will prompt you and help you solve any questions that arise..It is always clean and not crowded.Convenient location.
The big disadvantage of post offices is that, apparently, from the point of view of economy, they have removed phones for feedback. Not everyone has the Internet to find answers related to postal services in any application. And the general call centers are often clogged and it is very difficult to get through. The staff, as usual, is quite qualified and polite. The overall score is 4.5 out of 5.
I regularly go to Kazpost for my parcels from AliExpress from China. A notification about the receipt of a parcel arrives on the phone and I go to Kazpost. Once the parcel was in the mail for more than 45 days and it was sent back to China. The service is slow. Every time there is a queue of 3-4 people to pick up the parcel. A lot of Almaty residents probably receive their parcels through Kazpost. The staff is polite. The location is convenient, not far from my house and the room is clean, bright, spacious