I do not evaluate a specific department, but the overall work of Kazakhtelecom.
I have been their client since 2021, but it seems that the company is doing everything possible for me to leave for another operator.
Every week we receive intrusive calls offering to connect a tariff with two SIM cards. I have repeatedly explained that I am not interested, since my wife and I are paid for by the company.
The most annoying thing is that, as an existing client, I am offered this tariff 5,000 tenge more expensive than new clients. That is, new ones are cheaper, permanent ones are more expensive. This attitude can hardly be called loyal.
Despite all the explanations, the calls continue, and the tariff is persistently imposed. Such service only pushes for a change of operator.
The TV freezes all the time, you need to reboot every 5 minutes, we're wasting our money. I do not recommend it. The quality of the Internet is very poor
Internet connection. The Internet connection is super slow!!! I ordered an Internet connection on October 6, they didn't even call me back... they can't figure out how much longer to wait…
Plus, the connection itself is complicated, you need to write a written statement!!! on paper !!! to connect to your application for connection!!! We have considered it !!! Perhaps my application for connection was considered negatively?))) The business of the 21st century…
The Internet never works stably, if there were another Internet service in Kazakhstan that is 10 times better than your Kazak Telecom, I would be happy to connect it.