Kazakhtelecom
69 reviews
January 25
What can be said about monopoly? Don't talk, it's no use. The queues seemed to have gone into the past, not forward. I came to find out why they suddenly increased the cost of the Internet for me, without my knowledge and approval, and I didn't hear anything intelligible in response. I spent almost 3 hours in the queue for nothing. Although, when I arrived, there were only 4 people in the queue in front of me. It's such a service they have. They took him to exhaustion to get nervous, lost time, and couldn't stand it from lack of motivation and walked away. And that's how it turned out. How are pensioners treated like this, and do they know the higher management, how their team works? If they know, they probably close their eyes. Like, where will they go? They'll tolerate everything. They have nowhere else to go. There is no choice. That's it. They've lived out their lives. Where are we going, forward or backward? I don't know.
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1
January 11
One of the main provider companies in the country , they cannot organize the connection of optics in the Zhilgorodok-Philharmonic area , they cannot adjust the Internet supply and speed at an acceptable level , for which people regularly pay.
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1
February 2
There is an advertisement at the entrance-connect Kazakhtelecom, I check the connectivity on the website, and the manager says there is no such possibility in your house, so why put up ads and mislead, so they want new customers.
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March 21, 2024
The building is large. The services are not of high quality, both for communication and the Internet, and for providing information. There's always a crowd. There are 3 employees sitting, although there should be much more. If you don't call with a complaint, it's not their fault. Everything is fine with them, everything is bad at my house. The modem is not like that, it was changed. The laptop is not like that, we bought a new one. The wires were broken in the entrance and in the apartment, replaced. And still the Internet works every other time. And it's still my fault. The whole answer
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6
February 25, 2024
Long service at the reception. Sometimes there is such a pandemonium that you have to wait about an hour to get to a specialist who is not always competent in some matters.
Most of all, I am outraged by the constant calls offering certain services. The operators never ask if you have the opportunity to talk, they call several times a day, and even daily. Just because of this, I would put 1 at all*
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3
1
March 27, 2024
Very fast and effective consultation, the guys of the fitters drilled everything very quickly, conducted fiber optic and the Internet could be used for about 15 minutes, bravo.
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4
December 18, 2024
Thanks a lot to Kazaktelecom for installing a new router amplifier! The speed was 77 now 519!
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February 3
This is the most disgusting communication services company, the negligence of the employees is simply egregious, they applied to transfer the tariff and rooms to another address as expected two days before the end of the tariff, the employee connected the tariff to the new address and left it on the old one, saying it would be disconnected on February 1, today on February 3 the charges are going, the rooms have not been moved. This collective farm is constantly staffed by incompetent staff.
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December 17, 2024
A Wi-Fi router has been installed, the speed has been increased from 31 to 507 megabits. Thank you, and I recommend it to everyone!
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December 20, 2024
Thanks for installing SAP + router the previous speed was 64Mbps after installing 207mbps
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December 30, 2024
The router is installed, free of charge, the speed has increased, thanks to the specialist paid Sh. R.
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February 12
It freezes we pay 8500 why pay such money fix the signal disappears
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September 30, 2023
In our God-forsaken village where kind people live who are constantly silent, I am one of them no longer have the strength sometimes the Internet is very urgently needed, but there is no Internet or intermittently. Please take action for what we regularly pay every month! Into the void? Aktobe region Kargalinsky district village Alimbet.
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5
1
May 6, 2023
Great Provider! The Girls Are Competent, Glamorous Beauties, Responsive And Ready To Choose The Most Suitable Tariff Plan For You, Which Will Include Such Services that You Will Leave The Room in High Spirits!
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2
4
December 22, 2024
The router is installed the speed is good, thanks for the accuracy
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December 22, 2024
Thanks for installing the new router. It was 52 and became 208
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December 24, 2024
Fast, convenient, and professional.
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January 21
The router set the speed increased thanks for free.
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December 21, 2024
The router was installed, thanks a lot, the speed was increased
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March 26, 2024
There is little room for waiting. The service takes a very long time. Managers do not have information and there is no desire to help the client.
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3
July 19, 2024
I never tire of saying thanks to those who came up with the electronic queue. It used to be such a mess.
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December 21, 2024
We installed the router quickly
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September 18, 2022
The prices are fine and the quality of service is very lame, the routers are used during installation, it was dirty and yellowed, it was just a tin that cleaned it, but the yellowness did not remove the tin, it was just as if they had removed it from the basement, the Internet is not clear at all -the speed seems to be 500mb / s and in the evening after 23-00:00 hours all the video hangs. I think that they are doing a special downgrade for the download , it 's sad
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7
1
May 9, 2023
People often complain about him, but I have no complaints. I looked there at the request of my mother-in-law, the head of the department and manager Tomiris are responsive and pleasant
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1
1
February 19, 2024
I don't like the service from the word at all. The quality of the Internet is zero, experts are rude👎
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4
June 11, 2023
Kazaktelecom, of course, is good with its connection now, the network has improved, but the queue to wait for the manager is kapets, they serve for a very long time
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2
1
January 23
They serve for a long time, the electronic queue does not go until you raise the boil.
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July 29, 2024
The queue is large and not a convenient reception
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November 10, 2024
Thin Internet
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1
August 21, 2024
We are our own masters, we do what we want
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3
November 2, 2023
The company is super.The services are just great.Internet without brakes.Everything is 100 percent
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1
2
July 11, 2022
Terrible service!!! Incompetent staff! Deception is all around! As long as you connect them, everyone is polite and kind. And when you decide to turn it off, no one knows anything!!! The lowest connection. When connecting, they do not say which pitfalls they have. Then every month they add as much as they want for the total amount.
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8
August 24, 2024
The staff is so-so, they can't solve my problems for the first time. There's always a lot of queue, they don't give you a number
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July 16, 2024
Very low maintenance
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2
July 31, 2023
They waited in line for coupons for 40 minutes. Of the 8 windows, 4 were working. The contract was terminated and it was necessary to pay for a month. There was no cash desk, so I had to pay through the terminal in cash. Naturally, we did not receive the change.
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3
1
March 16, 2024
Very poor communication and long service
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1
1
October 9, 2023
Today, there is nowhere without the Internet and television. And news and training.
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January 11, 2024
The queues are long, there are few staff. The Internet is terrible.
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2
June 5, 2023
The service is excellent, but the Internet is actually weak in the evenings
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1
August 6, 2023
The worst company on our planet. Even the employees agree with this opinion
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3
1
September 4, 2021
We have been waiting for the installation of the Internet in the city center for 4 years, and now the Internet speed is 30 mbit per second, which is why YouTube cannot be viewed without drawdowns
They asked to buy a lan cable, but the gateway is not correct
Now I'm watching 360p video with drawdowns for 5000 tenge per month
They work like in the 20th century
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6
August 30, 2023
Solved all the problems..easy and fast..
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1
1
May 10, 2023
We are customers of Kazaktelecom the Internet is excellent
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2
2
July 25, 2023
Kazaktelecom Internet connection is terrible
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1
February 27, 2020
I live on the street.Oleg Koshevoy in the private sector, they wanted to put the Internet on television, but they refused us, because there is no wire, the contract was issued for 3 years, and we paid 7000 tenge, after the refusal we went to sign a contract again and issued with payment of 5500 tenge, we paid 8600 tenge for the same services, they are looking for fools everywhere the uninformed.
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5
1
October 31, 2022
Very poor customer service
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1
2
June 1, 2020
I recently visited this place. There was a long queue, but the staff worked quickly and competently.
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3
2
November 16, 2019
The queue is constantly , the Internet tariff was raised without warning , this is not a partnership . I would like the management to analyze the work of the subscriber department very slowly.In forty-five minutes, 10 people were admitted.I refuse to work with them in favor of more loyal operators.
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11
1
June 17, 2021
It works from 9-00, only 2 operators work instead of 8. The rest of the operators work from 11-00.
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4
February 2, 2022
Pleasant, courteous staff.
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2
2