There are no complaints about operators and installers, but Kazakhtelecom itself is problematic in terms of services rendered, extra packages are added,
it is very easy to connect additional packages, it is enough to subscribe, but it is difficult to remove packages, you need to write a statement with a pen and sometimes even go to the department, even there they will not be able to help you, they will tell you to write in a chat, It is very difficult to understand the contents of the packages.
Frequent Internet outages! It is not possible for the whole family to watch something via Wi-Fi at the same time! It constantly freezes , takes a long time to load , etc . I'm not talking about online games at all! When will you switch to fiber optic? So far, the transmission is on copper! People are paying you a lot of money!