The subscriber department is a place that does not solve anything, but you earn a lot of hassle in vain. For your own money , you get a cycle of problems that no one in this department is interested in solving . I shouldn't have signed a contract for 3 years, it's terrible.
There is no signal.... It is not possible to get through, the phone is not picked up. And if they took it, they can't answer anything. The application will also not be processed. Call 165 and wait until you're blue in the face