The recording was at 14:00, we arrived exactly 13:40 early, we were waiting for the master, like his name is Tatiana. The admin immediately called the master that we had already arrived, but she did not even know that she had an appointment at 14:00. The admin called her every 10 minutes, she was not there until 14:25. There are no complaints to the admin, she is so friendly, pleasant. She asked me to wait another 10-15 minutes. I had no patience left and we just left after waiting stupidly for 50 minutes.😤😤😤