We took excursions to Da Nang, Dalat, Yangbei from 23.09 to 27.09.2024. Everything was very well organized, all the guides were interesting and funny Russian-speaking guys (Vietnamese), told a lot of interesting and informative stories about the country and the places of excursions, treated with respect, photographed, in general, thank you very much, these are unforgettable emotions and memories. ❤️🙏
We were very pleased with the organization of tours from this company!) The first trip was to Orchid Island, we took it from Ivan's employee, who helped us with many issues, and we also purchased local SIM cards from him on the very first day, which is very convenient! The tour itself went great, we had a Russian guide, Andrey, who patiently gathered all of us and coordinated all the members of the group running around the island)) The second trip was to Fanrang, the most beautiful place! A zoo, a temple on the mountain, vineyards where you can taste fresh local wine and delicious syrup with ice, as well as small snacks of seaweed, dried fruits and candied fruits! ) On this tour, we were accompanied by a pleasant and charismatic guide, Sergius, whose funny stories and caring will not leave anyone indifferent!) Special thanks to staff member Stepan for his sociability and pleasant communication, he helped us with all our questions regarding not only the tour but also Nha Trang itself and the places that can be visited!) I would like to note that the food on excursions is very tasty and varied, they always give out water on the way and put local delicious cane rum on the table!!)) A sincere recommendation from my husband and me)!!
We bought two excursions from the Katyusha Tour company. The first is the VIP southern Islands (08/15/2024). The tour does not match the stated description from the website and the manager's stories. The whole tour looked like this: they take us to a paid beach, place us on sun beds that are adjacent to each other closely and say you are here for three hours. The beach is very small, there are a lot of people there. They gave masks for snorkeling, which in the end are not needed, because there are no living creatures in the water. There was absolutely nothing to do, we were very upset. Then there was snorkeling in the open sea and lunch. That's all, the whole tour group, including us, were dissatisfied with the tour, it was extremely boring. On the last day of our vacation, we had an excursion to Dalat planned, we really wanted to get there. We were waiting for the transfer at the hotel reception at 5 a.m., we waited for an hour! They didn't come to pick us up, we tried to call the manager, the company, but everyone was asleep. We never got a call back, the manager wrote at 10 a.m., saying that the owner was 70 years old, it was hard for her to work and she did not forget to add us to the lists. And what kind of attitude can be formed towards this company!? Absolute irresponsibility and unprofessionalism. The vacation is ruined, I hope those who are thinking of taking or not taking excursions from them will draw certain conclusions for themselves from our review.