This is one of my favorite departments, one day a consultant in the hall of this department saved me from a possibly fraudulent scam with her qualified answers and confident behavior. It's a pity I didn't remember her name because I was in some shock almost parting with 7mn of cash.
The service is good. But the biggest disadvantage is that there is no restroom. I believe that every department should have this room. Since people sometimes wait in line for hours. And when he wanted to, there is nothing nearby except the Moscow shopping center
In general, Kaspi is the best in the field of retail banking. But I don't really like this department, due to the fact that there are constant queues there. In principle, this is not so important, since I rarely go to the branch, but I still met branches an order of magnitude better (the best thing is the branch on the Continent).