The location is excellent, you can find it quickly, there are always not many people, fast service, many issues that cannot be solved online can be solved at the Bank branch
Excellent service..And it hasn 't been 5 minutes .I immediately received a full consultation..plus, they helped me solve my problem completely!! Efficiently and quickly!! Pleased!!!
There are a lot of assistant managers who meet clients and answer primary questions - this is a plus, but a huge minus is that only two managers solve these issues and sometimes you can sit and wait in a queue for half an hour.Some kind of skew in the work
Fast service. Card issue in one minute! Kaspi did well. You will be greeted at the entrance and will be helped to choose a service according to your needs. You will not have to wait long and you will be invited.
I changed the card when the time came. A few days later, contactless payment stopped working on it. I went and changed it again 🤦🏻♂️ The consultants couldn't help when the same thing happened twice again. As a result, I had to change the card 4 times. The latter is still working, it has been several months.
At the moment, as well as for the last few years, this is the best bank for individuals both in terms of deposit and service (attentive, polite staff who know their business). This makes them very different from the imposing employees of other banks, you know which ones.
Going up to the bank with a kalyaska is a whole problem, the sidewalk is full of cars, everything is rummaged through. But a very polite, responsive team. They will always help and prompt you. Very pleasant.
The operating room is on the second floor. At first, you won't immediately understand where to go. I had to ask
And so, as everywhere in Kaspi for a solid four. Why not five? Let them think what else can be improved
The bank illegally blocked the card. My son, he is a disabled person of group 2, needs medicine for concessions to pay monthly, they do not go he has a disability of 50 thousand, they took away all the account, they had no right to block, they call grandma day and night, she is 85 years old now in covid hospital and they endlessly call conscience and compassion in this bank there is no
I always trusted this bank until it blocked my rather large deposit. It turned out that a private bailiff had contacted the bank. The debt on the communal was trifling, some 10 thousand tenge. In response, I withdrew all the money from the deposit, and I will close it completely soon. Then I will transfer my salary to another bank. I trusted Kaspi with my money, and they acted meanly and treacherously at the request of the first private person. Goodbye, kaspi.
I considered Kaspi Bank to be the most reliable bank.But now I am faced with such a situation, namely, I made a transfer in the amount of 580 thousand tenge from card to card, money was withdrawn from the card and the transfer was not received.
And this is from March 18 to March 25, there is no money, the manager only reassures that tomorrow.Bodys.They don't give you a supervisor.There is an opinion that crooks work in this bank.There is no trust.
Very responsive and attentive consultants. Kaspi Bank makes our life, in this difficult time, easier and more convenient. Using the caspi app.kz You save your time on trips to banks and waiting in line to pay for community services. In general, the Caspi did well to keep it that way. Recommend.
For me, this is the number 1 bank in Kazakhstan. Every second resident of the Republic has a card of this bank, and in the near future, I am sure, everyone will have it, because hardly any bank will be able to compete with the services of kaspi bank. A very convenient and intuitive application for mobile devices, as well as managing your finances and loans, an online store, paying absolutely any payments and much more. If you value your time, kaspi is for you.
I sent the transfer by mistake to a customer of Caspian Bank, wrote an application for a refund, but the money was not returned, they did not even provide an answer, 20 days have passed. I'm also thinking of transferring the deposit to another bank
I have been a loyal customer for 15 years. I drove millions through them. Including loans. In connection with the quarantine, I was sent to BS, respectively, I sit for a month without a salary. I have supporting documents. The People's Bank, where I have been serviced for only a few years, gave a three-month delay, but this ***d Caspian bank refused... twice. Now they are calling, demanding money. Don't set foot there anymore.
But I like it... Their application, quick loans, always polite staff. Yes, the interest is huge, but they don't force anyone... But they show it honestly...