On October 15th, I bought shoes here. I've been swearing for a week. The sole came off. I brought the change today. To say that I was greeted unfriendly is to say nothing. The administrator Olga demonstrated to me in all possible ways her contempt and displeasure at the fact that I dared to bring low-quality goods to the store and ask for a refund. After completing the paperwork, she handed me copies with the words:
- The application will be considered for 7 days. You will not come to the store until November 2!
Here is such a "service".
KARI, please clarify, I understand correctly that no store of your company will serve me until November 2. Is this your "punishment" for customers who have committed a "crime" - the return of low-quality shoes purchased from you?
the most terrible store. I was in the evening, I wanted to buy shoes, I needed the help of a consultant. but anyway, there is absolutely NO ONE in the whole store, even the cash register is empty. I would say that take whatever shoes you want and run, but even so everything is arranged that it is useless to look for something - there are no price tags on half of the positions, they are scattered, where to find something is decidedly unclear. not a store, but a circus. But even without clowns, it turns out